Title: Gran Hotel Xalapa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6052221&destination=Xalapa%2C+Veracruz%2C+Mexico&selected=10370792&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel Xalapa Travelers find a peaceful urban retreat with verdant gardens in Xalapa, where days filled with activities lead to evenings of fine dining and cocktails ## Photo gallery for Gran Hotel Xalapa ![Outdoor pool, open 9 AM to 8 PM, pool loungers - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/4d2954ad.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed (Master) | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/24aa8123.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/73ea97a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/1eb5ed67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/e3384fc4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Xalapa, Gran Hotel Xalapa combines relaxation with adventure. Visitors can stroll through the garden, sample international dishes at Mocafetos restaurant, or relax by the outdoor pool on comfortable sun loungers. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £49 includes taxes & fees 27 Mar - 28 Mar ## Room options ### Check availability for these dates Tonight [Mar 19 - Mar 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 20 - Mar 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Double Room ![Free cots/infant beds, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/4d4fb416.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 3 reviews - 301 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Standard Room ![Free cots/infant beds, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/0f23dca9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.4 Very good 7 reviews - 301 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Junior Suite ![Junior Suite | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/58aa434b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 Double Bed ### View all photos for Suite, 1 King Bed (Master) ![Suite, 1 King Bed (Master) | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/2aa9db82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Master) 10.0 Exceptional 2 reviews - 431 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Gran-Hotel-Xalapa.h10370792.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Gran-Hotel-Xalapa.h10370792.Hotel-Information) ## About the area Xalapa Centro, a neighbourhood in Xalapa, is home to Gran Hotel Xalapa. Cofre de Perote National Park and Los Tecajetes Park reflect the area's natural beauty and area attractions include El Agora and Interactive Museum of Xalapa (MIX). Ready for a night out? Consider IMAC Xalapa and Texin Events Coatepec. [Visit our Xalapa travel guide](https://www.expedia.co.uk/Xalapa.dx6052221) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.53106%2C-96.92943&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2iJQwEAb14gCh-uhKIAAHP-_Bgc=) Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000 ### What's nearby - ![Church in Xalapa, Veracruz State of Mexico](https://images.trvl-media.com/place/553248621532977356/546b19bc-3c7e-4d1c-9b56-d0f154a71c93.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xalapa Cathedral 12 min walk \- 0.7 miles - Los Tecajetes Park 2 min walk \- 0.1 miles - Juarez Park 10 min walk \- 0.6 miles - Palacio de Gobierno 12 min walk \- 0.7 miles - Paseo de los Lagos Park 17 min walk \- 0.9 miles ### Getting around - Xalapa Station 14 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 110 min drive ### Restaurants - La Estancia de los Tecajetes 5 min walk - Hotel Xalapa 1 min walk - Maíz & Trigo 4 min walk - ZOOM terraza 4 min walk - Tom Mix 5 min walk ## About this property ### Gran Hotel Xalapa Upscale hotel located in Xalapa Centro Consider a stay at Gran Hotel Xalapa and take advantage of a terrace, a garden and a playground. The on-site international cuisine restaurant, Mocafetos, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), a 24-hour front desk and luggage storage - A lift, a banquet hall and outdoor furniture Room features All 200 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi. More amenities include: - Free infant beds and free extra beds - Bathrooms with shower/bath combinations and free toiletries - Flat-screen TVs with cable channels - Balconies or patios, daily housekeeping and phones ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/63800/63710/ef482228.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Misión Xalapa Xalapa - Pool - Hot tub - Pet-friendly - Parking included 7.6 Good 467 reviews £45 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=63710&PinnedHotelID=63710&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6660000/6650800/6650734/ab416e83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Xalapa Xalapa - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 639 reviews £56 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=6650734&PinnedHotelID=6650734&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9260000/9260000/9259902/30d0b9c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Xalapa by IHG Xalapa Centro - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 9.4 Exceptional 680 reviews £54 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=9259902&PinnedHotelID=9259902&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/30000/25100/25026/f625c301.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Xalapa Xalapa - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 1,000 reviews £61 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=25026&PinnedHotelID=25026&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/5000000/4210000/4209900/4209825/2b066a90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Misión Express Xalapa Xalapa Centro - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 339 reviews £34 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4209825&PinnedHotelID=4209825&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Cabin | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/33c0af01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Balcón del Parque Xalapa Centro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 192 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1680000/1676800/1676798/372bf287.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Las Margaritas Sucursal Caxa Xalapa - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.4 Very good 614 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=1676798&PinnedHotelID=1676798&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18670000/18666600/18666551/6fbba459.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Majova Inn Xalapa Xalapa Centro - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 237 reviews £34 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=18666551&PinnedHotelID=18666551&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/6000000/5320000/5313600/5313553/75ef8578.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Xalapa Las Animas Xalapa - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 1,000 reviews £47 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=5313553&PinnedHotelID=5313553&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4740000/4732900/4732861/3a90707e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HB Xalapa Xalapa - Pool - Pet-friendly - Kids’ pool - Parking included 9.2 Wonderful 637 reviews £52 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4732861&PinnedHotelID=4732861&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10370792,63710,6650734,9259902,25026) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, covered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 185 for adults and MXN 110 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Galeria - Mocafetos ### Things to do - Children's pool - Gym - Outdoor pool - Playground ### Family friendly - Children's pool - Free rollaway/extra bed - In-room cot - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Conference space - Meeting rooms ### Outdoors - Garden - Outdoor furniture - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Pool access ramp on site - Pool hoist on site - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Free rollaway/extra bed ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Phone ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before 1 PM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 185.00 for adults and from MXN 110.00 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9 AM to 8 PM ### Property is also known as Gran Hotel Xalapa Gran Xalapa ## Frequently asked questions ### Does Gran Hotel Xalapa have a pool? ### How much does it cost to stay at Gran Hotel Xalapa? ### Is Gran Hotel Xalapa pet-friendly? ### How much is parking at Gran Hotel Xalapa? ### What time is check-in at Gran Hotel Xalapa? ### What time is check-out at Gran Hotel Xalapa? ### Where is Gran Hotel Xalapa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gran Hotel Xalapa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Location ### 8.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 103 8 - Good 124 6 - Okay 80 4 - Poor 29 2 - Terrible 20 ## Reviews Verified ### 8/10 Good #### Dan 3 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes ##### Dan Stayed 3 nights in Feb 2026 Verified ### 4/10 Poor #### Jerry C. 13 Nov 2025 Let me talk ##### Jerry C. Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### CP Jacqueline 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### CP Jacqueline Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Gaby 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities yes i like it ##### Gaby Stayed 2 nights in Aug 2024 Verified ### 8/10 Good #### Jean 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It's a great hotel. Very clean. Huge rooms. A bit far from the hottest venues and from the good restaurants. BUT the whole site is just great and Xalapa's taxi system is impeccable and very very low cost. The pool is exceptional (fresh water, without chlore). A little negative : where I had my room there was lots of unwanted noise as early as 6:00 AM, such as the huge ice machines, maintenance, etc. But overall, I would return there without hesitation. ![](https://a.travel-assets.com/ugc/hotel-reviews/53d59282-0476-4081-a304-e9d3920f8b24-1759359634634.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jean Stayed 7 nights in Sep 2025 Verified ### 8/10 Good #### carlos tiburcio martinez 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### carlos tiburcio martinez Stayed 2 nights in Jul 2025 Verified ### 4/10 Poor #### Carlos 22 Jan 2023 Disliked: Staff & service, amenities, property conditions & facilities Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it. ##### Carlos Stayed 7 nights in Jan 2023 Verified ### 8/10 Good #### Angel 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación y limpieza bien pero el personal de recepción llega ser poco amable ##### Angel Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Saulo 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente atención ##### Saulo Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### Brenda 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Las habitaciones y em personal estuvo bien. Pero la habitación que me dieron, se escuchaba mucho ruido por la noche (por fiestas que habían) y por la mañana otros ruidos(no se si de limpieza, de una bomba o un motor), por lo que no pude dormir bien. ##### Brenda Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### Eli 5 Dec 2025 Liked: Cleanliness La cama estaba muy pequeña de largo, los pies me quedaban colgando, mido 1.70\. El baño tenia bañera pero no tenía el tapon solo la pura cadena y el seguro de la lllave no funcionaba ##### Eli Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Eduardo 1 Dec 2025 Liked: Cleanliness, staff & service La habitación es comoda, pero con mobiliario viejo, no hay suficientes enchufes de luz (solo uno en toda la habitación), colchón duro, sábanas y almohadas percudidas. Te presentan plancha en lobby, pero no cuentan con burro de planchar. ##### Eduardo Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Carlos 26 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente atención, algunos detalles en la habitación por antigüedad pero nada grave… ##### Carlos Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### César Gerardo 26 Nov 2025 Liked: Cleanliness, staff & service, amenities El hotel muy bien en limpieza, así como el servicio a la habitación ##### César Gerardo Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### J. Armando 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Un buena atención ##### J. Armando Stayed 5 nights in Nov 2025 Verified ### 4/10 Poor #### John 15 Nov 2025 Disliked: Staff & service, amenities, property conditions & facilities Noise from renovations in the hotel was considerable. ##### John Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Eleonaí 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lo que requiero está bien Lamento que no esté incluido el desayuno. ##### Eleonaí Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### JAHIR 19 Oct 2025 Liked: Staff & service, amenities El único detalle que no me gusto, fue que ... llegue con un sandwich y lo coloque sobre el tocador de la habitación, en lo que baje mis maletas y etc, cuando me lo iba a comer vi que una cucaracha ya me había ganado, la cual salió del cajón y se quería volver a esconder, pero la alcance y la deje muerta sobre el piso. Por favor, pidan al personal de limpieza que revisen las habitaciones antes de entregarlas al huésped. Por lo demás estuvo excelente, muy cómodo y accesible. El personal muy servicial, solo que había cosas como una silla, que no nos pudieron dar, pero pedimos una cafetera y tasas y esa si, nos la prestaron. Muy a gusto!! ![](https://a.travel-assets.com/ugc/hotel-reviews/f45488f1-79a5-45a8-9adb-50178685c7eb-1760913335056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e071efe4-7e4e-4394-983f-d3676bc38f9f-1760913339061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a233b020-af19-4aa6-abd9-ddd6541eda20-1760913348001.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a9ab716f-c85c-4f90-8040-ddbf1df95eef-1760913452914.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JAHIR Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### Jonnathan Josue 15 Oct 2025 Liked: Cleanliness Disliked: Property conditions & facilities Me gustan los cuartos, la propiedad es muy grande pero hay lugares que les falta repara, tiene gimnasio pero es muy limitado y la mayoría de implementos no funcionan ##### Jonnathan Josue Stayed 2 nights in Oct 2025 Verified ### 8/10 Good #### Eduardo 13 Oct 2025 Liked: Cleanliness, staff & service Habitaciones limpias pero descuidadas. ##### Eduardo Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Victor 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities La habitacion muy limpia El personal muy atento El jardin muy bonito Agua de la Alberca fria pero un lugar muy bonito ##### Victor Stayed 4 nights in Oct 2025 Verified ### 2/10 Terrible #### Martha Angélica 6 Oct 2025 Liked: Cleanliness, amenities Disliked: Staff & service No aplica ##### Martha Angélica Stayed 2 nights in Sep 2025 Verified ### 6/10 Okay #### Ernestina 30 Sept 2025 El deterioro en que se encuentran las instalaciones, y el mobiliario las cortinas sucias, las alfombras viejiiisimas,todo viejo sin mantenimiento, el elevador sin sensores El personal amable y el restaurante muy bueno ##### Ernestina Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Norma 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Era muy segura el área de estacionamiento, muy limpio, el personal muy amable, el restaurante estupendo igual la alberca, el bar. La relación calidad-precio excelente. Muy recomendable. ##### Norma Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Victoria 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities La reservación no estaba completa, uno de los cuartos tuvimos que esperar a que estuviera limpio, el asiento del sanitario estaba roto aunque lo cambiaron rapidamente, el aire acondicionado no servia cuaro3129 y desactivaron todas las llaves de los cuartos el domingo, asi mismo se tenia que ver la clave del internet seguido ##### Victoria Stayed 3 nights in Sep 2025 ### Expedia's Latest Trends ### Hotels > - [Combe Martin Beach Holiday Park](https://www.expedia.co.uk/Ilfracombe-Hotels-Combe-Martin-Beach-Holiday-Park.h17674770.Hotel-Information) > - [Undarius Hotel - Clothing Optional Hotel Exclusively for Gay Men](https://www.expedia.co.uk/Chihuahua-Hotels-Undarius-Hotel-Clothing-Optional-Hotel-For-Gay-Men.h18604377.Hotel-Information) > - [Cheap Hotels in Paddington](https://www.expedia.co.uk/Paddington-London-Hotels-Budget-Hotels.0-n800049-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > - [Hotels near Southampton Ashurst New Forest Station](https://www.expedia.co.uk/Southampton-Ashurst-New-Forest-Station-Hotels.d6260069.Travel-Guide-Hotels) > - [Holiday Parks North Norfolk District](https://www.expedia.co.uk/North-Norfolk-District-Holiday-Parks.d553248634717687609-aaHolidayParks.Travel-Guide-Accommodation) > - [Belton Woods Hotel, Spa & Golf Resort](https://www.expedia.co.uk/Grantham-Hotels-Belton-Woods.h15552.Hotel-Information) > - [Atlantica Marmari Palace](https://www.expedia.co.uk/Kos-Hotels-Magic-Life-Marmari-Palace-By-Atlantica.h57803366.Hotel-Information) > - [Hostels Ibiza Island](https://www.expedia.co.uk/Ibiza-Island-Hostels.d602653-aaHostels.Travel-Guide-Accommodation) > - [Le Jardin Des Douars](https://www.expedia.co.uk/Aguerd-Hotels-Le-Jardin-Des-Douars.h1431262.Hotel-Information) > - [Cabin Rentals Pocklington](https://www.expedia.co.uk/Pocklington-Cabins.d3000010188-aaCabins.Travel-Guide-Accommodation) > - [Golf Hotels in Dalaman](https://www.expedia.co.uk/Dalaman-Hotels-Golf-Hotels.0-0-d1031-tGolfHotels.Travel-Guide-Filter-Hotels) ### Flights > - [Flights from Kuching (KCH) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/kch/lhr/kuching-to-london) > - [Flights from Liverpool (LPL) to Killarney (KIR)](https://www.expedia.co.uk/lp/flights/lpl/kir/liverpool-to-killarney) > - [Flights from Newcastle-upon-Tyne (NCL) to Düsseldorf (DUS)](https://www.expedia.co.uk/lp/flights/ncl/dus/newcastle-to-dusseldorf) > - [Flights from Lisbon (LIS) to Perugia (PEG)](https://www.expedia.co.uk/lp/flights/lis/peg/lisbon-to-perugia-san-francesco-dassisi-umbria-intl-airport) ### Cars > - [Enterprise Car Rentals In Abu Dhabi Intl](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Abu-Dhabi-Intl.d4740417-c15.Car-Rental-Guide-Suppliers) ### Activities ### Packages > - [Derby Ski Lift](https://www.expedia.co.uk/Derby-Ski-Lift-Landry.d553248621560941292.Attraction) ### General > - [Visit Gentofte](https://www.expedia.co.uk/Gentofte.dx4840) > - [Visit Lake Louise](https://www.expedia.co.uk/Lake-Louise.dx10115) > - [Visit Terezvaros](https://www.expedia.co.uk/Budapest-Terezvaros.dx6058904) > - [Visit Port of Ness](https://www.expedia.co.uk/Port-Of-Ness.dx553248635149755705) ---