Title: Colombe Hotel Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4714235&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Colombe Hotel Boutique Escape to an upscale haven where tranquility meets convenience. Experience fine dining on-site and discover local parks just steps away. ## Photo gallery for Colombe Hotel Boutique ![Outdoor pool - Colombe Hotel Boutique (Xalapa)](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/04eb4758.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, pool views - Colombe Hotel Boutique (Xalapa)](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/cd035fde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Colombe Hotel Boutique (Xalapa)](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/cb009978.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Colombe Hotel Boutique (Xalapa)](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/1e0b6a00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Balcony | Premium bedding, down duvets, pillow-top beds, minibar - Colombe Hotel Boutique (Xalapa)](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/c621c16a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Los Berros Park and Los Tecajetes Park, Colombe Hotel Boutique offers a tranquil retreat with continental breakfast, a garden, and al fresco dining at PECCATO. Unwind by the outdoor pool or enjoy WiFi in your room; explore nearby parks or take advantage of dry cleaning/laundry services. Previous guests rave about the helpful staff. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=4714235&PinnedHotelID=4714235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=4714235&PinnedHotelID=4714235&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=4714235&PinnedHotelID=4714235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=4714235&PinnedHotelID=4714235&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4714235&PinnedHotelID=4714235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4714235&PinnedHotelID=4714235&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4714235&PinnedHotelID=4714235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4714235&PinnedHotelID=4714235&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Junior Suite, 1 Queen Bed ![Junior Suite, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/440af068.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed 8.0 Very good 5 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning HDTV Hypo-allergenic bedding Premium bedding - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite, 1 King Bed, Terrace ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/b85df91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Terrace 8.8 Excellent 3 reviews ### Highlights Terrace Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning HDTV Premium bedding - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite Pool View ![Junior Suite Pool View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/f8826c62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Pool View ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning HDTV Premium bedding Pillow-top bed - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Grand Room ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/65e21eaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Dining table HDTV - Sleeps 2 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/f04fdbee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning HDTV Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Single Bed ![Standard Room, 1 Single Bed | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/e9e04ca2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed 10.0 Exceptional 2 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning HDTV Premium bedding Pillow-top bed - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Suite, Balcony ![Suite, Balcony | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/c621c16a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning HDTV Premium bedding - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite Pool View ![Junior Suite Pool View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/bf76219a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Pool View ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning HDTV Premium bedding Pillow-top bed - 1 bedroom - Sleeps 2 - 2 Double Beds ### View all photos for Grand Room ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/65e21eaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room 10.0 Exceptional 2 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Dining table HDTV Premium bedding - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Colombe-Hotel-Boutique.h4714235.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Colombe-Hotel-Boutique.h4714235.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.52065%2C-96.91808&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Kl81WNuYdC3G6m2MsarTrZpK6IE=) Calle Vista Hermosa 16, Frente al estadio Xalapeno, Xalapa, VER, 91090 #### What's nearby - Xalapeno Stadium \- 3 min walk \- 0.2 miles - Los Berros Park \- 3 min walk \- 0.2 miles - Paseo de los Lagos Park \- 8 min walk \- 0.5 miles - Juarez Park \- 13 min walk \- 0.7 miles - Xalapa Cathedral \- 13 min walk \- 0.7 miles #### Getting around - Xalapa Station - 16 min drive - Xalapa, Veracruz (JAL-El Lencero) - 29 min drive #### Restaurants - ‪Espresso 58 - ‬4 min walk - ‪La Pérgola - ‬3 min walk - ‪Vadiro's St. Pastas & Grill - ‬5 min walk - ‪Irresistible Peccato - ‬1 min walk - ‪The Italian Coffee Company - ‬2 min walk ## About this property ### Colombe Hotel Boutique Upscale hotel near Juarez Park Located close to Los Berros Park and Los Tecajetes Park, Colombe Hotel Boutique provides free continental breakfast, a terrace and a garden. The on-site international cuisine fine-dining restaurant, PECCATO, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Free newspapers, a banquet hall and a ballroom - Tour/ticket information, smoke-free property and 1 meeting room - Guest reviews say great things about the helpful staff Room features All guest rooms are individually furnished, and boast comforts, such as premium bedding and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas. Other conveniences in all rooms include: - Pillowtop mattresses and down duvets - Bathrooms with showers and free toiletries - 32-inch HDTVs with satellite channels - Wardrobes/cupboards, separate sitting areas and separate dining areas ## Similar properties ![Family Cabin | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/610c8328.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Balcón del Parque Xalapa Centro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 176 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) ![Club Room, 1 King Bed | Property amenity](https://images.trvl-media.com/lodging/12000000/11860000/11855000/11854978/9033c411.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma by Fiesta Americana Xalapa Nubara Xalapa - Pool - Kids’ pool - 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13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6660000/6650800/6650734/w4000h2662x0y0-e475161b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Xalapa Xalapa - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 611 reviews £48 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=6650734&PinnedHotelID=6650734&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Airport shuttle on request - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 7:30 AM to 10 AM - A bar/lounge - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - PECCATO ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool - Separate in-room dining area - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 1 building - 3 floors - Ballroom - Banquet hall - Built in 2010 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch HDTV with satellite channels - IPod dock ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Separate dining area ### More - Access via exterior corridors - Air conditioning - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 2500 per vehicle (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Colombe Boutique Colombe Boutique Xalapa Colombe Hotel Boutique Colombe Hotel Boutique Xalapa Hotel Boutique Colombe Hotel Colombe Boutique Colombe Hotel Boutique Hotel Colombe Hotel Boutique Xalapa Colombe Hotel Boutique Hotel Xalapa ## Frequently asked questions ### Does Colombe Hotel Boutique have a pool? ### Is Colombe Hotel Boutique pet-friendly? ### How much is parking at Colombe Hotel Boutique? ### What time is check-in at Colombe Hotel Boutique? ### What time is check-out at Colombe Hotel Boutique? ### Where is Colombe Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Colombe Hotel Boutique Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 159 8 - Good 82 6 - Okay 32 4 - Poor 9 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Oscar 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best option in the city Great hotel, in location, comfort, food and price. ##### Oscar Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Serafin 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities we had a great experience, will definably stay again ##### Serafin Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Manuel 2 Feb 2025 Liked: Staff & service Great attitude of the staff ##### Manuel Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Beatriz 14 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Beatriz Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jimmie 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities I would like to say thank you to the staff and owner they all had a welcome home attitude. The view of Xalapa was outstanding. ##### Jimmie Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Oscar 28 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The decor of the hotel in general is unique. The food was fresh and tasty. Staff at the reception counter was very attentive ##### Oscar Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Jeremy 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was beautiful! The restaurant had amazing food, the service was great and everyone was friendly. I had a room close to the stadium/main street above the pool with a patio overlooking all the action. The street noise was loud. I acquired ear plugs and had no issues. I would definitely stay here again. ##### Jeremy Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Katerina 27 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities My partner and I stayed at Colombe Hotel for almost a month and we enjoyed our stay very much. The staff were exceptional and friendly, the food was delicious and at a decent price (with free fresh breakfast everyday until 10AM!), and we had a nice room with a comfortable bed. For those who love to swim, there is also a nice pool area with seating and shared space available as well. Overall, we loved our stay at Colombe Hotel and we will definitely be coming back! ##### Katerina Stayed 19 nights in Jan 2024 ### 10/10 Excellent #### enrique 12 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### enrique Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Christopher M. 9 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in this hotel while visiting for our parents' 50th wedding anniversary, and chose it due to the location. We could not have been more pleased. The property was clean, the room was comfortable, the bed was great, the staff (reception, restaurant, bar, housekeeping, everyone) was great. We even loved the kitty who is a mainstay at the property. Good value for the money. Would stay again - only wish it were warm enough to use the pool which looked very inviting. Thanks for a great stay! ##### Christopher M. Stayed 5 nights in Oct 2024 ### 2/10 Terrible #### Douglas 27 Jun 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Would not recommend. Place was terrible. They had recently fumigated it. I realized this when I saw all the drawers, etc. were open. They admitted to it when I mentioned how badly it smelled. I should have asked to move rooms but it was too late in the night before I realized what I was smelling. If this weren’t bad enough, there was no hot water, poor internet connectivity, and a lot of noise. Pool was dirty and nothing like the photos. No A/c, either. Breakfast was decent, however. At least there was that. ![](https://a.travel-assets.com/ugc/hotel-reviews/56fd7e50-9fdb-4c6b-8a26-53c6332cc16e-1750988075798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0de30bb6-e975-4cc0-adec-09d434792802-1750988073027.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60b3e497-a333-44fd-8708-ecf9f22557c2-1750988071545.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Douglas Stayed 1 night in Jun 2025 ### 6/10 Okay #### Omar 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful, unique setting for this boutique. The housekeeper, and workers are wonderful. I was not very happy with the receptionist at the front desk, she seemed aloof and unapproachable. We asked for two additional pillows and were told they did not have extra pillows (by the person at the front desk). It seemed like we were bothering. ##### Omar Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Raúl 27 Nov 2025 Liked: Cleanliness, property conditions & facilities Muy lindo todo ##### Raúl Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Martha Yadira 20 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitaciones limpias, el personal siempre muy amable y atento ##### Martha Yadira Stayed 3 nights in Nov 2025 ### 8/10 Good #### Guillermo 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El Personal muy amable, la comida rica, pero tiene ciertos detalles por los años o falta de mantenimiento. Pero en general es muy buena opción. ##### Guillermo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Juan Jose 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente el desayuno ##### Juan Jose Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Rosa 2 Oct 2025 Liked: Staff & service Disliked: Cleanliness, amenities Desde que entras a la propiedad huele muy mal, entre comida y casa vieja. Un olor muy desagradable. Me recordó a esas casas viejas llenas de humedad. Me tocó la habitación que da a la alberca y muy desagradable tener que entrar por la venta, pues no tiene puertas. El hotel pudiera ser muy bonito si estuviera bien cuidado. Las camas muy duras, pero lo peor fue que me quité los zapatos para acostarme y los pies se me ensuciaron terrible de que no estaba limpia. Fue una experiencia muy mala, no me quedaron ganas ni de bañarme en el hotel. ##### Rosa Stayed 1 night in Oct 2025 ### 8/10 Good #### yederson 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buena ##### yederson Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Raúl 17 Sept 2025 Liked: Cleanliness, staff & service, amenities Me encantó todo! Solo que tienen tina de hidromasaje en la habitación (fue por eso que elegí el hotel) y no sirve el hidromasaje.... ##### Raúl Stayed 1 night in Sep 2025 ### 8/10 Good #### ADAN 28 Aug 2025 Liked: Staff & service, room comfort #### Bonito, pero URGE renovacion de suites. El hotel es muy lindo en concepto boutique. Pero esta es la segunda vez que me hospedo con ellos y las habitaciones tienen muchas areas de oportunidad en cuanto mantenimiento y limpieza. El hotel es viejo y es evidente la falta de mantenimiento en algunas areas, los blancos estan muy muy viejos, asi como las almohadas de muy mala calidad. Muchas fallas en conexiones y TV en las suites. Ojala puedan invertir en una renovacion. Ya que es Urgente en las habitaciones. Tambien el olor a humedad es muy fuerte en ciertas areas. ##### ADAN Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alondra 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien, sin duda regresaría ![](https://a.travel-assets.com/ugc/hotel-reviews/1045dc93-13a4-4c41-9a99-f596d19173d4-1755720059622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alondra Stayed 1 night in Jul 2025 ### 8/10 Good #### Samantha 15 Aug 2025 Liked: Cleanliness, staff & service Todo bien solo el internet fallaba constantemente ##### Samantha Stayed 1 night in Aug 2025 ### 8/10 Good #### Gerardo 4 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cómodo, agradable y una atención buena Se adaptaron a nuestras necesidades en alimentos, lo que se agradece bastante. Amplia variedad y la carne es deliciosa. La cama es muy cómoda, pero la habitación no estaba tan limpia y el closet tiene olor a humedad. En recepción nunca contestaron cuando les marcamos, y su reglamento es muy raro (aunque no vimos en que momento lo aplican) . Si ensucias la ropa de cama o la toalla te cobran desde $300, pero una toalla estaba manchada, y la otra rota cuando nos entregaron la habitación! ##### Gerardo Stayed 2 nights in Aug 2025 ### 8/10 Good #### Antonio 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Antonio Stayed 1 night in Jul 2025 ### 8/10 Good #### Alberto 21 Jul 2025 Liked: Cleanliness, staff & service, amenities La propiedad está bien necesita mantenimiento urgente, requieren poner más atención a los detalles, las toallas estaban deprimentes ##### Alberto Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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