Title: Balcon del Alferez Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6052221&destination=Xalapa%2C+Veracruz%2C+Mexico&selected=9077956&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Balcon del Alferez Guests can unwind in comfortable accommodations while enjoying local cuisine delivered to their rooms or venturing out to discover the city's attractions nearby. ## Photo gallery for Balcon del Alferez ![Games room - Balcon del Alferez (Xalapa)](https://images.trvl-media.com/lodging/10000000/9080000/9078000/9077956/1d3e1616.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; Regional cuisine - Balcon del Alferez (Xalapa)](https://images.trvl-media.com/lodging/10000000/9080000/9078000/9077956/8be3da95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Balcon del Alferez (Xalapa)](https://images.trvl-media.com/lodging/10000000/9080000/9078000/9077956/ab51e334.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, free WiFi - Balcon del Alferez (Xalapa)](https://images.trvl-media.com/lodging/10000000/9080000/9078000/9077956/9b1b1bb7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Balcon del Alferez (Xalapa)](https://images.trvl-media.com/lodging/10000000/9080000/9078000/9077956/e02ab680.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Balcon del Alferez in the city center offers a peaceful haven with practical amenities. Travelers enjoy in-room WiFi, on-site dining, and services like dry cleaning and laundry. The 24-hour front desk ensures assistance is always available. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room - Housekeeping - 24/7 front desk £43 includes taxes & fees 12 Apr - 13 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds Showing 2 of 2 rooms ### View all photos for Standard Room ![Standard Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/10000000/9080000/9078000/9077956/679eb317.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.6 Good 4 reviews - 226 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite ![Suite | In-room safe, free WiFi](https://images.trvl-media.com/lodging/10000000/9080000/9078000/9077956/7b3ca410.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review - 431 sq ft - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Balcon-Del-Alferez.h9077956.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Balcon-Del-Alferez.h9077956.Hotel-Information) ## About the area Located in Xalapa, Balcon del Alferez is in the city centre. Museo Casa de Xalapa and Palacio de Gobierno are local landmarks, and some of the area's attractions include El Agora and Interactive Museum of Xalapa (MIX). Looking to enjoy an event or a game while in town? See what's going on at Xalapeno Stadium, or consider a night out at IMAC Xalapa. [Visit our Xalapa travel guide](https://www.expedia.co.uk/Xalapa.dx6052221) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.52566%2C-96.92231&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iBwLyDUXAhTykengQ4gdORMMcBc=) Prolongación de Allende No. 6., Xalapa, VER, 91000 ### What's nearby - ![Church in Xalapa, Veracruz State of Mexico](https://images.trvl-media.com/place/553248621532977356/546b19bc-3c7e-4d1c-9b56-d0f154a71c93.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xalapa Cathedral 3 min walk \- 0.2 miles - Juarez Park 2 min walk \- 0.1 miles - Palacio de Gobierno 3 min walk \- 0.2 miles - Paseo de los Lagos Park 5 min walk \- 0.3 miles - Los Berros Park 7 min walk \- 0.4 miles ### Getting around - Xalapa Station 17 min drive - Xalapa, Veracruz (JAL-El Lencero) 29 min drive ### Restaurants - Reformanda - Barra de Café 1 min walk - flor catorce 3 min walk - La Martinica 2 min walk - la Candelaria 1 min walk - Bola De Oro 3 min walk ## About this property ### Balcon del Alferez Hotel located in Xalapa Centro Balcon del Alferez provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Luggage storage, smoke-free property and a 24-hour front desk - A front desk safe and tour/ticket information Room features All guest rooms at Balcon del Alferez boast perks, such as air conditioning, as well as amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Presidential Cabin | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/33c0af01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Balcón del Parque Xalapa Centro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 195 reviews £51 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1390000/1380600/1380586/b9828823.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Mesón del Alférez Xalapa Xalapa Centro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 318 reviews £52 includes taxes & fees 12 Apr - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 279 reviews £68 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=3892895&PinnedHotelID=3892895&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=9077956&PinnedHotelID=9077956&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9077956,95893215,1380586,9259902,9083123) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Free offsite parking; reservations required - Offsite parking; reservations required ### Food and drink - A restaurant ### Restaurants on site - Hosteria La Candela ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Balcon Alferez Hotel Xalapa Balcon Alferez Hotel Balcon Alferez Xalapa Balcon Alferez Balcon del Alferez Hotel Balcon del Alferez Xalapa Balcon del Alferez Hotel Xalapa ## Frequently asked questions ### Is Balcon del Alferez pet-friendly? ### How much does it cost to stay at Balcon del Alferez? ### How much is parking at Balcon del Alferez? ### What time is check-in at Balcon del Alferez? ### What time is check-out at Balcon del Alferez? ### Where is Balcon del Alferez located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Balcon del Alferez Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 76 8 - Good 47 6 - Okay 10 4 - Poor 3 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Edward 2 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well ##### Edward Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Nurudin 15 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exelente! Excellent location. Safe and secure place. Great rooms selection options. Very clean..friendly and courteous staff. Definitely would stay here again for the third time. ##### Nurudin Stayed 3 nights in Nov 2023 Verified ### 8/10 Good #### Jared 19 Jul 2024 Liked: Cleanliness, staff & service #### Great parking, location, &price but lacks comfort Great location and price but the beds were hard and bathrooms tiny, otherwise great place to just get some rest for a night or two but long term I’d choose to pay a little more for more comfort… free secure garage parking next to the room! ##### Jared Stayed 2 nights in Jul 2024 Verified ### 6/10 Okay #### Chun Pun 16 Sept 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Good location but not like a hotel I don't think this is a hotel, it is like an airbnb. I arrived at Xalapa around 12 pm from Veracruz, then I was hoping to drop off my luggage at the hotel if my room is not ready. I can only see the sign "Hotel" but do not know where is the entrance. Then there are couple garage doors and at the end I saw a bell which I rang. Someone answered in Spanish (sorry my Spanish is not good), and of course I won't be able to Google Translate to show them what I wanted. They did not let me in. Wait until someone came out from the door then I went inside to see if I can talk to the front desk. There was only a girl (I believe she is the room keeper) and she cannot speak any English. At the end I used my google translate to communicate with her and she told me the check in time is 2pm. No one offered me to keep my luggage so I have to drag my luggage with me (the roads is not flat and lots of steps). So I went back to the hotel at 2pm and rang the bell. They did not let me in and until a guy came out and asked my booking (with Expedia). I said yes so he let me in. So whole check in process was weird. You can only reach them by phone (which no one speaks English). The room itself was clean and big. But it has no fridge. At night time and early morning the traffic noise is loud. Other than that they provide free parking inside the garage. I guess it is good for the local only but not too foreigner friendly. ##### Chun Pun Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### Ramon 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Hermosa habitación. Muy buen trato del personal. ##### Ramon Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### EVA 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación, habitación confortable ##### EVA Stayed 2 nights in Oct 2025 Verified ### 2/10 Terrible #### NAHÚM 7 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Los garrafones que tienen en las áreas en común para tomar agua, están sucios todos, se ve que los rellenan y no los lavan, tienen hongos, tome fotos, lo reporte y sin el más mínimo asombro contestan! Ok, lo reportamos.. pero no los cambian, no dan alternativas y si así están los garrafones ya no quiero pensar en todo lo demás. Mala experiencia, ![Hongos en los garrafones donde toma uno agua ](https://a.travel-assets.com/ugc/hotel-reviews/fe9e483e-a78a-4a13-92a4-6153f0262b49-1754588139900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### NAHÚM Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Arturo 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mi estacia fue mue buena pienso regresar , mi unico tema es que no hay agua caliente en las noches solo en las mañanas ##### Arturo Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Jesús 27 Jan 2025 Liked: Cleanliness, staff & service Las fotos son más bonitas que la propiedad. El personal es súper amable y servicial. Por el precio y la ubicación vale mucho la pena ##### Jesús Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Ángeles 19 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bueno, limpio y seguro. No recomendable para persona con discapacidad motriz o adultos mayores: no hay elevador y para llegar al centro la calle está de subida. Por lo demás, excelente. ##### Ángeles Stayed 9 nights in Nov 2024 Verified ### 6/10 Okay #### Manuel Ventura 3 Aug 2024 Liked: Cleanliness, staff & service, amenities Cama dura. Mucha luz, las cortinas no cubren la totalidad de las ventanas. Hace falta una mesa o tocador para colocar los artículos personales. Mucho ruido en la zona ##### Manuel Ventura Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### JOSE RAMIRO 29 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grata experiencia!! El hotel es sencillo, pero todo muy limpio y ordenado, el personal muy amable y servicial. Su restaurante fue una maravillosa sorpresa. Altamente recomendable. ##### JOSE RAMIRO Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### cinthia 19 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente calidad por el precio. Y el personal siempre súper amable . Todo limpio y me gusta qué hay mucha luz ##### cinthia Stayed 1 night in Oct 2021 Verified ### 8/10 Good #### Verified traveller 25 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is in a great location near the center square. It is a few minute walk to other activities as well. The room was spacious and clean ##### Verified traveller Stayed 2 nights in Jan 2020 Verified ### 10/10 Excellent #### sarai 14 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien en general, buena ubicación, precio. Sin embargo se oye todo el ruido de la habitación superior. ##### sarai Stayed 1 night in Jan 2020 Verified ### 10/10 Excellent #### José Antonio 11 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fenomenal sin duda un ambiente muy agradable, te ofrece mucha seguridad y te hace sentir tranquilo algunos comentarios dicen que tras las cortinas se puede ver pero no es verdad, todo muy seguro y muy cómodo ##### José Antonio Stayed 1 night in Jan 2020 Verified ### 10/10 Excellent #### Maria Eugenia 10 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Hotel Excelente ubicación, detrás del parque Juárez en el centro histórico, estuve en una habitación super amplia, la limpieza y atención del personal fue excelente, sin duda cuando regrese a Xalapa, será el Hotel de mi predilección. ##### Maria Eugenia Stayed 7 nights in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller 9 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Espacioso, limpio, agradable, mucha luz, mucha ventilación, trato amable y respetuoso. ##### Verified traveller Stayed 1 night in Jan 2020 Verified ### 10/10 Excellent #### María de los Ángeles 26 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio, muy buena ubicación, con estacionamiento ##### María de los Ángeles Stayed 1 night in Dec 2019 Verified ### 10/10 Excellent #### Castalia 26 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Siempre me hospedaría aquí Excelente servicio y atención. ##### Castalia Stayed 1 night in Dec 2019 Verified ### 10/10 Excellent #### Jaime 19 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien atendidos Excelente trato del personal agradable detalle la cafetera y todo para un buen café por la mañana muy buena ubicación si lo recomiendo y definitivamente volveria ##### Jaime Stayed 1 night in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller 21 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente distribución de espacio. Muy cerca a zonas de interés. Servicios de primera. ##### Verified traveller Stayed 2 nights in Jun 2019 Verified ### 8/10 Good #### Verified traveller 12 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities Me encantó la ducha 🚿 y la ubicación. El cuarto estaba con muy buen espacio y bastante luz. ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 10/10 Excellent #### Michael 18 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellente! Great little hotel in the central. Very clean and friendly. Super price! ##### Michael Stayed 1 night in Mar 2019 Verified ### 8/10 Good #### Colleen 2 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice urban runaway. Beautiful views from the room, convenient location. ##### Colleen Stayed 1 night in Oct 2018 ---