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Reviews of So Fun Hotel

3.5 out of 5
So Fun Hotel
No.231, Erjie Rd., Wujie, Yilan County

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 80 reviews" "
Rating 8 - Good. 24 out of 80 reviews" "
Rating 6 - Okay. 11 out of 80 reviews" "
Rating 4 - Poor. 2 out of 80 reviews" "
Rating 2 - Terrible. 1 out of 80 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

BoonTeck

Stayed 2 nights in Mar 2023
Response from Yun on 16 Mar 2023
親愛的貴賓您好，感謝您給予的評價，很榮幸整體住宿品質以及服務團隊的親切接待，能深受您的喜愛，希望服務團隊的親和力能帶給您賓至如歸的感受，期待您下一次的到訪，讓我們再次為您服務。敬祝 萬事如意宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

HSIAO LIEN

Stayed 1 night in Feb 2024

10/10 Excellent

Hung-Te

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨、舒適，隔音好
Stayed 2 nights in Feb 2024
Response from Yun on 12 Feb 2024
Dear,Hung-Te 非常感謝您對我們設施及服務的肯定，我們致力於提升服務的水準，期待每位貴賓都能擁有賓至如歸的感受。再次感謝您的鼓勵與讚美，期待未來再次為您服務。敬祝 萬事如意宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

Shihwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
豪華舒適，而且兒童友善。
Stayed 1 night in Jan 2024
Response from Yun on 12 Feb 2024
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。敬祝 萬事如意宜蘭松風文旅So Fun Hotel 敬上

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點清幽，開車較為方便。可惜沒有浴缸可以泡澡，整體清潔度可接受，適合個人商旅
Stayed 1 night in Jan 2024
Response from Yun on 12 Feb 2024
親愛的貴賓您好，非常感謝您本次蒞臨宜蘭松風文旅，您的支持與鼓勵便是給予我們工作最高的肯定，我們會持續努力以提供最優質的服務。謹在此代表宜蘭松風文旅全體同仁向您致上最誠摯的感謝，竭誠歡迎您再度光臨！敬祝 順心安康宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

Matt

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境乾淨、服務人員親切，值得再訪！
Response from Yun on 12 Feb 2024
親愛的貴賓您好，非常感謝您本次蒞臨宜蘭松風文旅，您的支持與鼓勵便是給予我們工作最高的肯定，我們會持續努力以提供最優質的服務。謹在此代表宜蘭松風文旅全體同仁向您致上最誠摯的感謝，竭誠歡迎您再度光臨！敬祝 順心安康宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

LIYU

Stayed 1 night in Dec 2023
Response from Yun on 12 Feb 2024
親愛的貴賓您好，謝謝您的肯定，很高興能為您服務，我們會持續努力提供給您與其他旅客優質的住宿品質，歡迎下次再來入住宜蘭松風文旅，謝謝您。敬祝 順心安康宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

YI HSIU

Stayed 1 night in Dec 2023

10/10 Excellent

HsinYi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員都很Nice, 見到有問題都會主動上前打招呼詢問 房間也很乾淨，也不會有異味，從入住到退房的過程都很愉快！
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了櫃檯人員其他有接觸到的工作人員感覺比較好
Stayed 1 night in May 2023

10/10 Excellent

CHIHWEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高的旅館
松風是個親子都可以同樂的旅館，停車方便、有游泳池、遊戲室、餐廳等，早餐也好吃，是一個值得推薦旅館。
Stayed 1 night in Aug 2023

10/10 Excellent

Hsiao chi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Chun

Stayed 1 night in Jul 2023

10/10 Excellent

HSIAO SHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9樓房間風景超美的～服務人員服務上都很盡責～謝謝款待～
Stayed 1 night in Jun 2023

6/10 Okay

Chun jung

Travelled with family
Liked: Room comfort
Stayed 1 night in May 2023

8/10 Good

CHUN-YEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

ChingKuei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合親子住宿
入住送很多小點心還有咖啡，豆奶 早餐味道較普通，但種類不少
Stayed 1 night in Apr 2023
Response from Yun on 2 May 2023
親愛的貴賓您好，謝謝您的肯定，很高興能為您服務，我們會持續努力提供給您與其他旅客優質的住宿品質，歡迎下次再來入住宜蘭松風文旅，謝謝您。敬祝 順心安康宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

CHI CHUNG

Stayed 1 night in Feb 2023
Response from Yun on 16 Mar 2023
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。敬祝 萬事如意宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

bertrand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really fun
9th floor is full of games, really fun
Stayed 1 night in Dec 2022
Response from Yun on 17 Dec 2022
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。敬祝 萬事如意宜蘭松風文旅So Fun Hotel 敬上

8/10 Good

Sylvia

Stayed 1 night in Nov 2022
Response from Yun on 17 Dec 2022
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。敬祝 萬事如意宜蘭松風文旅So Fun Hotel 敬上

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Yun on 19 Oct 2022
親愛的貴賓您好，非常感謝您本次蒞臨宜蘭松風文旅，您的支持與鼓勵便是給予我們工作最高的肯定，我們會持續努力以提供最優質的服務。謹在此代表宜蘭松風文旅全體同仁向您致上最誠摯的感謝，竭誠歡迎您再度光臨！敬祝 順心安康宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

TING WEI

Stayed 1 night in Sep 2022
Response from Yun on 19 Oct 2022
Dear,TING WEI非常感謝您對我們設施及服務的肯定，我們致力於提升服務的水準，期待每位貴賓都能擁有賓至如歸的感受。再次感謝您的鼓勵與讚美，期待未來再次為您服務。敬祝 萬事如意宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

Shu Jing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體服務與環境都很棒
Stayed 1 night in Sep 2022
Response from Yun on 19 Oct 2022
親愛的Shu Jing您好，謝謝您的肯定，很高興能為您服務，我們會持續努力提供給您與其他旅客優質的住宿品質，歡迎下次再來入住宜蘭松風文旅，謝謝您。敬祝 順心安康宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

YaJo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適、早餐棒
Stayed 1 night in Aug 2022
Response from Yun on 24 Aug 2022
親愛的貴賓您好，非常感謝您本次蒞臨宜蘭松風文旅，您的支持與鼓勵便是給予我們工作最高的肯定，我們會持續努力以提供最優質的服務。謹在此代表宜蘭松風文旅全體同仁向您致上最誠摯的感謝，竭誠歡迎您再度光臨！敬祝 順心安康宜蘭松風文旅So Fun Hotel 敬上

8/10 Good

Yuan chun

Stayed 2 nights in Aug 2022
Response from Yun on 24 Aug 2022
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。敬祝 萬事如意宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

Hsin Jan

Stayed 1 night in Jun 2022
Response from Yun on 24 Aug 2022
親愛的Hisn您好，謝謝您的肯定，很高興能為您服務，我們會持續努力提供給您與其他旅客優質的住宿品質，歡迎下次再來入住宜蘭松風文旅，謝謝您。敬祝 順心安康宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

Jhih-Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Yun on 13 Jun 2022
親愛的貴賓您好， 感謝您與我們分享您的住宿體驗。我們將持續努力，以提供優質服務給您與其他旅客。歡迎您再度蒞臨松風文旅，期待不久的將來再為您服務。 敬祝 平安順心 宜蘭松風文旅So Fun Hotel 敬上

10/10 Excellent

Fu Tson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Yun on 13 Jun 2022
親愛的貴賓您好， 感謝您與我們分享您的住宿體驗。我們將持續努力，以提供優質服務給您與其他旅客。歡迎您再度蒞臨松風文旅，期待不久的將來再為您服務。 敬祝 平安順心 宜蘭松風文旅So Fun Hotel 敬上

6/10 Okay

HSUANCHEN

Travelled with family
Liked: Property conditions & facilities
櫃台服務人員沒什麼熱情，確認房間時也是狀況外
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from 訂房組 Reine on 5 Jan 2022
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。 敬祝 萬事如意 宜蘭松風文旅So Fun Hotel 敬上

8/10 Good

Kuan-yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體乾淨簡約，遊戲室算大，早餐樣式選擇不多，服務人員還蠻親切的
Stayed 1 night in Apr 2021
Response from 宜蘭松風文旅 on 7 Apr 2021
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。

10/10 Excellent

Yu-ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員親切有禮，遊戲區很好玩！
Stayed 1 night in Feb 2021
Response from Jenn on 10 Feb 2021
Dear,Yu Ting 非常感謝，您對我們設施及服務的肯定，我們致力於提升服務的水準，期待每位貴賓都能擁有賓至如歸的感受。再次感謝您的鼓勵與讚美，我們期待迎接您的再度光臨！

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
飯店請多加油
照片與實景有落差，還有很多地方可以改進，尤其是早餐非常糟糕！
Stayed 2 nights in Oct 2020

6/10 Okay

chieh-hung

Travelled with family
Liked: Property conditions & facilities, room comfort
隔音很不好 清潔仍待加強 未住滿的情況下一竟沒安排九樓房間 看不到夜景
Stayed 1 night in Oct 2020
Response from 宜蘭松風文旅 on 7 Oct 2020
親愛的貴賓您好 感謝您與我們分享您的住宿體驗。您的寶貴意見我們已反應給相關單位主管，請主管針對清潔加強教育及督導，客房清潔一直以來都是我們非常重視的環節，我們必定會更加努力提升自我。 九樓整樓層客房為館內的高級雙人房，您所預定的標準雙人房位於館內三樓及五樓，若您喜歡高樓層歡迎您未來可以參考高級雙人房，感謝您寶貴的意見，我們會更努力提升自己以提高更優質服務給旅客。

10/10 Excellent

YUNG TSAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from 宜蘭松風文旅 on 17 Sept 2020
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。

10/10 Excellent

CHEN LUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from 松風文旅 on 7 Sept 2020
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from 松風文旅 on 7 Sept 2020
親愛的貴賓您好，謝謝您的肯定，很高興能為您服務，我們會保持並且更加努力提供給各位住客更好的品質，歡迎下次再來入住宜蘭松風文旅，謝謝您。

10/10 Excellent

YA CHIUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住
環境整潔風景優美，能讓人整個身心靈徹底放鬆！
Stayed 1 night in Jul 2020
Response from 松風文旅 on 5 Aug 2020
親愛的　YA CHIUNG　貴賓您好 : 謝謝您的肯定，很高興能為您服務，我們會繼續保持並且更加努力提供給住客更好的品質，歡迎您再次入住宜蘭松風文旅，謝謝您。

6/10 Okay

FANG-CHIN

Stayed 1 night in Jul 2020
Response from 松風文旅 on 7 Sept 2020
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2020
Response from 松風文旅 on 7 Sept 2020
親愛的貴賓您好，謝謝您的肯定，很高興能為您服務，我們會保持並且更加努力提供給各位住客更好的品質，歡迎下次再來入住宜蘭松風文旅，謝謝您。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

San

Liked: Cleanliness, property conditions & facilities, room comfort
松風文旅房間舒適
房間床鋪舒適枕頭很夠水準 飯店內空氣不流通 電梯內感覺悶悶的 餐廳服務人員十分親切 主動問候 泳池環境視野好 不過開放的時段有限不好安排
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會再度住宿
每一個服務人員態度都超～極好的，而且很貼心，非常適合親子住宿；泳池更衣室的地要注意安全，比較滑，其他都非常完美。有飯店接駁，需提前一天預訂。
Stayed 1 night in Jun 2020
Response from 松風文旅 on 5 Aug 2020
親愛的貴賓您好，感謝您給予的評價，希望您入住期間對飯店的各項設施、服務及住宿等都感到滿意，這趟旅程為您帶來美好的回憶，期待您再次蒞臨，感謝您，祝您有個美好的一天。

8/10 Good

Chiahsin

Travelled with family
Liked: Cleanliness, property conditions & facilities
被怪聲影響一早上
房間大，早餐豐富餐廳服務人員優，櫃台人員較冷淡，住五樓一整個早上到退房都有六樓的雜聲，兒童遊戲室小朋友很喜歡
Stayed 1 night in May 2020

10/10 Excellent

Yen-Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from 訂房組 Serena on 29 Apr 2020
親愛的 Yen-Jung 您好，謝謝您的肯定，很高興能為您服務，我們會保持並且更加努力提供給各位住客更好的品質，歡迎下次再來入住宜蘭松風文旅，謝謝您。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Jhih-Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Serena on 24 Dec 2019
親愛的 Jhih-Liang 您好，謝謝您的肯定，很高興能為您服務，我們會保持並且更加努力提供給各位住客更好的品質，歡迎下次再來入住宜蘭松風文旅，謝謝您。

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

HUI-CHUN

Disliked: Cleanliness
飯店早餐區超多果蠅飛來飛去!
餐廳很多果蠅, 到處飛來飛去停留在食物上, 告知服務人員, 服務人員只能手揮揮驅趕一下就離開, 但是沒多久果蠅又飛來停在食物上面, 尤其餐廳提供Cheese塊, 最容易招果蠅, 一盤Cheese塊上停上數十隻果蠅, 告知服務人員也只是將那盤被停滿的Cheese塊鋪上保鮮膜, 而不是處理掉再重新放一盤, 衛生的品管真是令人不敢恭維, 請飯店人員正視這個問題吧!
Stayed 1 night in Oct 2019
Response from 松風文旅 on 18 Oct 2019
親愛的貴賓您好 非常抱歉讓您有不佳的住宿體驗。針對果蠅的部分，目前已找到較有效的方法避免果蠅靠近食物，蓁的非常抱歉讓您有不佳的感受。人員的教育訓練，我們會再重新徹底審視，檢討並改進我們的不足，希望我們的改善能夠提供給消費者更好的服務品質。 感謝您願意撥冗與我們分享您的住宿體驗，再次向您說聲抱歉，我們會認真提升自我並改善我們的缺失，感謝您！