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Hotel Mercure Wroclaw Centrum

Photo gallery for Hotel Mercure Wroclaw Centrum

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hotel Mercure Wroclaw Centrum

UNESCO Sustainable Property

Hotel Mercure Wroclaw Centrum

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Pl. Dominikanski 1, Wroclaw, Lower Silesian, 50-159

Explore the area

  • Popular LocationWroclaw Market Square5 min walk
  • Popular LocationRaclawice Panorama6 min walk
  • Popular LocationWroclaw Town Hall8 min walk
  • AirportWroclaw (WRO-Copernicus)15 min drive

Choose dates to view prices

About this area

Wroclaw

Located in Wroclaw, Hotel Mercure Wroclaw Centrum is connected to a shopping centre. Galeria Dominikanska and Market Hall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Slowacki Park and Słodowa Island. Wroclaw SPA Center and Hydropolis are also worth visiting. Guests love the hotel's central location.

What's nearby

  • St. Mary Magdalene Church - 5 min walk
  • Market Hall - 5 min walk
  • Wroclaw Market Square - 5 min walk
  • Raclawice Panorama - 6 min walk
  • Wroclaw Town Hall - 8 min walk

Getting around

  • Wrocław Central Station - 15 min walk
  • Wroclaw (WRO-Copernicus) - 15 min drive

Restaurants

  • Winestone — 1 min walk
  • Winestone — 1 min walk
  • Stary Klasztor - 3 min walk
  • Hubertus - 4 min walk
  • 4hops - 4 min walk

About this property

Hotel Mercure Wroclaw Centrum

4-star eco-friendly hotel connected to a shopping centre in Wroclaw City Center
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, spa services, a business centre and conference space are on-site. All 151 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include room service and coffee makers.
Hotel Mercure Wroclaw Centrum offers 151 forms of accommodation with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials and manicures and pedicures.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 65 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 59 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Polish

Business services

  • Business centre
  • Conference space (11890 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 45 per pet, per day
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 59 per person (approximately)
  • Self-parking fee: PLN 65 per day
  • Pet fee: PLN 45 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Mercure Centrum Wroclaw
Hotel Mercure Wroclaw
Hotel Mercure Wroclaw Centrum
Mercure Wroclaw Centrum
Mercure Hotel Wroclaw
Mercure Panorama Hotel Wroclaw
Mercure Wroclaw Centrum
Hotel Mercure Wroclaw Centrum Hotel
Hotel Mercure Wroclaw Centrum Wroclaw
Hotel Mercure Wroclaw Centrum Hotel Wroclaw

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 361 out of 651 reviews
5 - Excellent 55%
Rating 4 - Good. 236 out of 651 reviews
4 - Good 36%
Rating 3 - Okay. 36 out of 651 reviews
3 - Okay 6%
Rating 2 - Poor. 14 out of 651 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 651 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/5 Poor

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2020

3/5 Okay

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel pity about policy under circumstances!
We were staying for 2 nights and booked and paid in advance. After the first night we were told we had to be evacuated from the country and had to leave that day. We were unable to get a refund for our second night which we paid for to include breakfast
Stayed 2 nights in Mar 2020