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Paid for a superior room because thats all that was available. My colleague was in room next door which was a standard room. Couldnt see any difference between them.
Breakfast was ok. But massively overpriced £20 .
Leigh
Stayed 1 night in Oct 2023
Response from Caroline on 11 Oct 2023
Hi Leigh,I am wondering if you are reviewing the correct hotel as our breakfast is 12.95 per person?
Everything was good, slight problem attended to very quickly. All staff were very helpful. All facilities in room were of a high standard. If in area in future this would be our first choice.
Value for money good location for seeing the lakes only complaint is the mattress was a little hard not the best location if you are expecting shops and places to eat and drink around you as it over looks a farm but was perfect for the reason the hotel was booked would recommend and stay again food in the restaurant was lovely and staff were lovely
Hello GaryApologies for the lateness of this response - not sure how but your review had been completely overlooked.I am sorry to see you have only scored your stay 1 out of 5; however, without any comments as to why, unfortunately, I cannot reply appropriately or accurately.Kind regards
Its a lovely hotel and the staff are all friendly. The conservatory part where we had from from the resteraunt was lovely! We had both starters and mains and it was delicious. Not a wide selection of drinks behind the bar however. The room itself I paid extra for a balcony and the superior room.....wasnt worth the extra money. The "balcony" was doors that opened inwards into your room and a small part you could stand on and the mountain view was mostly blocked by a tree. Shame as the room itself was nice and clean and not a bad size. The shower wasnt great as we needed to change the height and it was held in place by cardboard so kept sliding down. And the shower got the bathroom windowsil soaked. Wouldnt recommend paying more for the bigger room. Youre hardly in it as the hotels nocest part is the outside seating or the downstairs seating.
It was a treat for my mums birthday and we had a ball
The hotel restaurant and bar had full marks
We had a lovely weekend
I would certainly recommend your hotel
Lovely clean room, nice food and great service! Cheers!
Iain
Stayed 1 night in Nov 2022
10/10 Excellent
Michelle
11 Nov 2022
Michelle
Stayed 1 night in Nov 2022
10/10 Excellent
Malcolm
30 Oct 2022
Malcolm
Stayed 1 night in Oct 2022
10/10 Excellent
Michael
18 Sept 2022
Michael
Stayed 1 night in Sep 2022
10/10 Excellent
Miss
19 Aug 2022
Miss
Stayed 1 night in Aug 2022
6/10 Okay
Lee
Travelled with partner
17 Aug 2022
Liked: Staff & service, amenities
Staff were very friendly and helpful, the room we were given had not been cleaned properly and there was visible mould in the bathroom. Got moved to a luxury room on the first day which was very clean and tidy.