Search Hotels Near Woof Run Dog Park, Sugar Grove

"everything was perfect"

"Room could have updated bad lighting and small"

"We order the king size room but it change to two queen size without any notice"

"Clean room"

"The breakfast was subpar. Holiday Inn is much better. I was glad that checkout was at noon, but while I was trying to rest, there was a lot of thumping above my room."

"Great breakfast. 2nd time staying there. Great sleep, nice rooms. "

"Overall, a good hotel that was close to where we needed to be in Naperville. Hotel itself is new, clean, safe. The room was basic but pleasant. Complimentary breakfast was okay, but few options for vegans. Still, I appreciate that they brought me out almond milk when requested. The fresh brewed coffee and tea on tap in the lobby was a nice touch too. Surrounding area is nit unsafe or unpleasant but odd— industrial, warehouses, seemed like middle of nowhere suburb. But we chose it because it was very close to the venue for the event we were attending. One random thing: a fire alarm went off one of the nights we were staying there and we all had to be evacuated and wait outside at 3am. The fire department came and deactivated the faulty alarm and we got back into our rooms within 30 min, but it was still disruptive and I wish the hotel had offered us something (credit, voucher, etc.) as a comp. Other than that, it was a fine stay…."

"Yes both were great"

"The breakfast was adequate. Mostly little bite type muffins. The rooms were clean but thought it was strange that we had to go to front desk for towels each day and that we had to take our own trash to a location. I could see putting it out our door and someone would pick it up and empty it. If the price was discounted because of no services I could see it. It was extremely hard to get someone at the front desk. Calls went unanswered and stood at the desk for many minutes before any person came to help. Been a week and haven't seen my deposit refunded yet, Called and was told it was my bank. That's not true. Bathtub would not drain properly. Stood in back up water for shower than rinsed my feet when I got out. Complained and was told I didn't pull the cover up enough. Both my husband and I pulled it up as far as it would go. It was insinuated it was because we were old that we didn't have the strength. "