Chalets in Wollondilly Shire Council

"The room was clean and staff were very friendly. Our only complaint was the lack of power points (in the family room) for my husband to use his CPAP machine. However, staff provided us with an extension cord so it wasn't a big deal."

"Great service nice room convenient location"

" Rooms are quiet, clean and inviting Staff is very helpful and friendly "

"My only suggestion is that when you clean the aprtment, son't switch all the lights on and the air-con as it's a total waste of power. "

"The room smelt like sewer and mould was in the shower"

"Thee staff were lovely friendly and professional.the room was beautiful very clean and well stocked We used the free pass for the aquatic centre . Played ten pin bowling and really enjoyed the Rory hill club for beautiful meals The perfect location for seeing our concert at the coliseum"

"Pros: Clean spacious rooms, great location. Cons: Unfriendly staff, and poor soundproofing."

"Great location"

"The rooms has terrible air flow and ventilation and the aircon does not cool down below 20c. My wife and child were sweating and we had to talk sternly with hotel staff to get a small table fan which didn't help. Anyone who is a bit claustrophobic or expecting nice airflow and a cold room will be disappointed. Eventually we had to open our courtyard door to cope up. Paying 500+ dollars for a single night and having such a poor experience is not right. The manager and staff were polite though and they provided a form of compensation but our weekend getaway was ruined for sure. - Reception staff kept directing us to different restaurants with simple requests to heat up some pizza. we had to wait long time to get a simple request done. - Concierge desk is practically unmanned. - Plenty of things for kids to do and the resort itself is beautiful."