Double Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Motel Sun Inn

2.5 out of 5
Motel Sun Inn
301 Sheridan Road, Winthrop Harbor, IL

Reviews

6.2
Rating 10 - Excellent. 18 out of 150 reviews" "
Rating 8 - Good. 49 out of 150 reviews" "
Rating 6 - Okay. 33 out of 150 reviews" "
Rating 4 - Poor. 18 out of 150 reviews" "
Rating 2 - Terrible. 32 out of 150 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Drew

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Staff on 23 Oct 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Staff

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Old but comfortable
Stayed 1 night in Jul 2023

4/10 Poor

Marvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent for the price and location
The room was clean, sheets and towels were all fresh. Facility itself is dated. But definitely wouldn't hesitate staying here again.
Stayed 1 night in May 2023

10/10 Excellent

Payton

Stayed 2 nights in Nov 2022

6/10 Okay

Alina

Liked: Cleanliness
Disliked: Amenities
The place provides decent sleeping options at a lower price than local competitors and the room is in good basic shape, though rather old on maintenance. However, the wifi is public,the breakfast options (cheap cereal, juice and coffee) feel more like gas station fare than the advertised "continental breakfast" and it would have been appreciated if the owner had mentioned that the room was facing the street.
Stayed 1 night in Nov 2022

8/10 Good

Clifford

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022
Response from Staff on 1 Nov 2022
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Staff

2/10 Terrible

anthony

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Fishing the big lake.
In the area fishing. Place was excellent for a couple day stay while fishing on the big lake. Stay was exactly what I needed. Would stay again.
Stayed 1 night in Jun 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2021

8/10 Good

Kimberly

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Staff on 23 Jan 2021
Thanks so much for valuable time for feedback. I don’t have any word but greatly appreciate.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It was a smoking room, and the appearance was less than stellar. There were places where the wall was spackeled but no repainted. Furniture stained and Quilts were stained. The bed was comfortable despite the other issues.
Stayed 2 nights in Dec 2020
Response from Staff on 15 Dec 2020
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay and we will do better and better next time . Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Staff

8/10 Good

KIMBERLY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fishing Trip eith my Buddies
Desk clerk was very nice snd helpful. Nice quiet place close to the harbor where we had to be in the Morning. Thank You!
Stayed 1 night in Oct 2020
Response from Ketan on 27 Oct 2020
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Ketan

8/10 Good

Linda, Houston

Travelled with partner
Liked: Cleanliness, staff & service
Bed was comfy and room had everything we needed. Very quiet place.
Stayed 1 night in Sep 2020
Response from K on 18 Sept 2020
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Staff

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from staff on 18 Sept 2020
first thing ,thanks for staying with us i am so sorry for you are disappoint whatever reason for,but we will keep trying to update our service. thanks and one more time so sorry from our deeply heart .

10/10 Excellent

Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room ans comfortable beds
Stayed 2 nights in Jun 2020
Response from Ketan on 3 Jul 2020
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Staff

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Ketan on 24 Mar 2020
Thanni you so much for your taking valuable time for our short survey . Thanks again

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Ketan on 14 Mar 2020
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Ketan

2/10 Terrible

Vasile

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Lee

Disliked: Staff & service, property conditions & facilities
Owner NOT friendly at all!
Owner WAS NOT friendly at all. Outside entrance was dirty, potted plants and potted vegetables scattered around, strange appearance for a hotel. Breakfast was a joke. Common area and breakfast area was very dark with no lights around to even turn on. Given a 2nd floor room when we had a dog with us. (Not smart) No elevator, jetted tub did not work at all, even the faucet in tub would not turn water on. Room was clean, but smelled bad, the entire hotel smelled bad. Wont stay there again. WAY over priced !
Stayed 2 nights in Jul 2019

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Mary

Liked: Room comfort
Disliked: Staff & service
Not Happy
The beds were comfortable, rooms were clean enough. However, you had to “slam” the door shut. I don’t like disturbing others, and I was afraid a) being locked out of room or b) being stuck in room The A/C heating unit sounded like it was going to burst into flames at any given time. Oh, don’t plug up the toilet. Instead of a) unplugging the toilet themselves or b) moving you into another room...no they’ll give you the location of the plunger and expect you to retrieve the plunger and unplug the toilet yourself. This happened just as soon as I got into the room. The ice machines and vending machines were down.
Stayed 4 nights in Aug 2019

8/10 Good

Thomas

Disliked: Room comfort
Good enough
Lady at the front desk didn't know how to use the credit card machine, my card kept getting declined because she didn’t put the chip in the reader. I was traveling with my boat, parked where she told me to park it, a couple hours later someone else from the front desk called and asked me to move it. AC didn’t really cool down the room. Breakfast consisted of coffee, 2 kinds of cereal, or small individually wrapped chocolate donuts. Wifi very spotty. On the plus side, room was clean and comfortable, minus the AC, towels were soft, place was quiet at night. Was worth the price
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close access to bike trails, clean rooms, close to harbor
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Clean, working TV. Internet slow IF it works, fridge not working well, no shampoo/conditioner, only one hand towel. Find it overpriced for what it offers.
Stayed 1 night in Aug 2019
Response from Ap on 12 Aug 2019
Thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Ap on 11 Aug 2019
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant: Large room, Large bathroom, & very close to the place I was going. & good price.
Stayed 2 nights in Aug 2019
Response from Ap on 11 Aug 2019
Thanks

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Ap on 11 Aug 2019
Thanks

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the event I was going to and reasonably priced
Stayed 2 nights in Aug 2019
Response from Ap on 11 Aug 2019
Thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Ap on 5 Aug 2019
Thanks

8/10 Good

Tarquetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Ap on 5 Aug 2019
Thanks

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was horrible. The man at the front desk was very rude and charged us an extra 10$ when we checked in for no reason. DO NOT stay here.
Stayed 1 night in Jul 2019
Response from Ap on 31 Jul 2019
Reservations 2 people & come 5 people in the extra $10 charged

4/10 Poor

Allison

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Ap on 29 Jul 2019
Thanks

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
rooms had recently been updated but breakfast was disappointing to say the least . . . it would have been better to not advertise breakfast that the minimal amount that was available.
Stayed 1 night in Jul 2019
Response from Ap on 29 Jul 2019
Thanks

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities
I use Expedia to get which hotels have wi-if since I have work to do while I travel. This hotel’s wi-fi was technically operational, but there were four or five non-password protected networks that would turn on or off randomly. Some wouldn’t work when I first started, so I’d move onto the next one which may or may not have worked. But if I found a network that would work, with no instructions or help from the main office, it would crash at random intervals, so I’d have to search for another once, which would sometimes be one of the networks that previously hadn’t worked. I wish Expedia had ranked levels of WiFi or something so that cheapo motels couldn’t pretend they have fully functioning services when they don’t. I would’ve picked another place if I had understood the WiFi situation. I didn’t accomplish the work I needed to while I stayed here.
Stayed 1 night in Jul 2019
Response from Ap on 31 Jul 2019
Wi-fi good work

4/10 Poor

George

Disliked: Staff & service, property conditions & facilities, room comfort
Cool Bed only
Room with key was clean. 2 queen beds . One had springs (shot). No ads no conditioner, no HBO, no guide, no lightbulbs in 2 lamps, headboard fell off wall, no breakfast, a/c was cold and damp or musty. My stay was 4 nights during summer heat wave. Lawnmower had parking near front doors.. smell of spices everywhere but room.
Stayed 5 nights in Jul 2019
Response from Bob on 23 Jul 2019
Thank you for giving me us feedback. We didn’t meet your requirements. We apologize for inconvenience.

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019
Response from Ap on 24 Jul 2019
Thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misunderstanding
I registered for a stay that Saturday but the clerk told me I did not have a reservation for that evening. Probably an error on my part but did not hear anything resolved on what happened.
Stayed 1 night in Jul 2019
Response from Ap on 24 Jul 2019
Try to good

2/10 Terrible

Louise, PrairieDuSac, Wi

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like practically almost everything about it the only thing nice about it it's what the building looks like outside otherwise everything inside a terrible just terrible
Stayed 1 night in Jul 2019
Response from Ap on 24 Jul 2019
Try to good

8/10 Good

Christine

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Ap on 21 Jul 2019
Thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was sooo smelly like mold or a ash tray and they made me pay up front which was weird to begin with. The bed room smell and damp like the entrance but worse someone had been running the shower because the tub was wet , the sheets (i took pictures) were sooo wrinkled and limp i did not sleep on them so gross i slept on the bed spread. terrible!! I feel so ripped off on this one, ive never had a problem using travelocity for so many years this is a first.
Stayed 2 nights in Jul 2019
Response from Ap on 18 Jul 2019
Thanks

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Expect a different numbers and such...
Well... they had NO idea that i booked through hotels.com. didn't want a confirmation #, charged me like 4 bucks more than through hotels.com (no big deal) but could not have cared less about who i booked through.... cool king sized bed though... wife loved that! Also booked a smoking room...no go... $50 cleaning fee for smoking in the room so we stepped out onto our "balcony" as instructed by the manager... "balcony" being a patio door to the front yard.
Stayed 1 night in Jul 2019
Response from Ap on 10 Jul 2019
Thanks

8/10 Good

TrialandError, Columbus, Ohio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a value for the money. Right on a major road at the state line - easy to find. Towels were average but only one hand towel. Shower pressure was average. Pillows were superb! I do wish there was a small coffee maker in the room. The second morning - Monday we were ready for coffee at 6 am but none was in the lobby until about 7:05 am. The continental breakfast was all carbs - not good for us older folks watching sugar. But all in all this was a very satisfactory stay!
Stayed 2 nights in Jun 2019
Response from Ap on 3 Jul 2019
Thanks

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Property
The property is disgusting. Very dirty, broken windows, junk laying around outside.
Stayed 1 night in Jun 2019
Response from Ap on 3 Jul 2019
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and AC worked great. Close to some stores and bike paths. Lake MI is close as well.
Stayed 2 nights in May 2019
Response from Ap on 3 Jul 2019
Thanks