Title: Mercure Hotel Windhoek Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=73586171&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Hotel Windhoek A peaceful garden retreat near The Grove Mall of Namibia where families enjoy a playground while adults unwind at the spa and poolside ## Photo gallery for Mercure Hotel Windhoek ![Daily buffet breakfast (NAD 220 per person) - Mercure Hotel Windhoek (Windhoek)](https://images.trvl-media.com/lodging/74000000/73590000/73586200/73586171/0261dbb9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers - Mercure Hotel Windhoek (Windhoek)](https://images.trvl-media.com/lodging/74000000/73590000/73586200/73586171/9d844cd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - Mercure Hotel Windhoek (Windhoek)](https://images.trvl-media.com/lodging/74000000/73590000/73586200/73586171/8bd9baf1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Mercure Hotel Windhoek (Windhoek)](https://images.trvl-media.com/lodging/74000000/73590000/73586200/73586171/ca4b2758.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Hotel Windhoek (Windhoek)](https://images.trvl-media.com/lodging/74000000/73590000/73586200/73586171/491921f0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Hotel Windhoek offers relaxation and family amenities near The Grove Mall of Namibia. Enjoy a serene garden, playground, and Oukolele Spa with thalassotherapy treatments. Lounge by the outdoor or children's pool while the attentive staff provides excellent service. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £68 includes taxes & fees 21 Mar - 22 Mar ## Room options ### Check availability for these dates Tonight [Mar 10 - Mar 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=73586171&PinnedHotelID=73586171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=73586171&PinnedHotelID=73586171&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 11 - Mar 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=73586171&PinnedHotelID=73586171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=73586171&PinnedHotelID=73586171&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=73586171&PinnedHotelID=73586171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=73586171&PinnedHotelID=73586171&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=73586171&PinnedHotelID=73586171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=73586171&PinnedHotelID=73586171&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Superior Room, 2 Single Beds ![In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/74000000/73590000/73586200/73586171/3cdc1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Free rollaway/extra beds Flat-screen TV Blackout curtains Bathrobes Detached private bathroom - 366 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Privilege, Room, 1 Double Bed ![Privilege, Room, 1 Double Bed | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/74000000/73590000/73586200/73586171/9b3d5dc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free rollaway/extra beds Flat-screen TV Blackout curtains Bathrobes Detached private bathroom - Sleeps 3 - 1 Double Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/74000000/73590000/73586200/73586171/cb4e36d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Free rollaway/extra beds Flat-screen TV Blackout curtains Bathrobes Detached private bathroom - 366 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 2 Single Beds ![In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/74000000/73590000/73586200/73586171/3cdc1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds ### Highlights Soundproofed Individually furnished Air conditioning Free rollaway/extra beds Flat-screen TV Blackout curtains Bathrobes Detached private bathroom - 366 sq ft - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWindhoek-Hotels-Hotel-Safari-Managed-By-Accor.h73586171.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWindhoek-Hotels-Hotel-Safari-Managed-By-Accor.h73586171.Hotel-Information) ## About the area Located in Windhoek, Mercure Hotel Windhoek is near the airport. Maerua Mall and The Grove Mall of Namibia are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore NamibRand Nature Reserve. Namibia University of Science and Technology Hotel School and Katutura Township are two other places to visit that come recommended. [Visit our Windhoek travel guide](https://www.expedia.co.uk/Windhoek.dx3772) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.59814%2C17.08285&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=81fRDZ9IeyGRHb-dev6eHZymzbQ=) Corner Of Auas Aviation Road, Windhoek, 9000 ### What's nearby - Safari Court Conference Center 1 min walk \- 0.0 miles - Independence Stadium 18 min walk \- 1.0 mile - Maerua Mall 2 min drive \- 1.4 miles - Windhoek Go Karting 2 min drive \- 1.4 miles - NamibRand Nature Reserve 4 min drive \- 2.3 miles ### Getting around - Windhoek Station 11 min drive - Windhoek (ERS-Eros) 1 min drive ### Restaurants - Jonnos Bistro 3 min drive - KFC 4 min drive - Krisjan's Bistro 4 min drive - Col'Cacchio pizzeria 4 min drive - La Leona 3 min drive ## About this property ### Mercure Hotel Windhoek Upscale hotel near Maerua Mall Located close to The Grove Mall of Namibia and NamibRand Nature Reserve, Mercure Hotel Windhoek provides a terrace, a garden and a playground. Treat yourself to a deep-tissue massage, a body treatment or a facial at Oukolele Spa, the on-site spa. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - Meeting rooms, a porter/bellboy and a lift Room features All 199 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs. Other amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - 32-inch flat-screen TVs with digital channels - Wardrobes/cupboards, free extra beds and electric kettles ## Similar properties ![Poolside bar](https://images.trvl-media.com/lodging/5000000/4040000/4034800/4034758/3ea65eb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Windhoek Windhoek - Pool - Spa - Free Wi-Fi - Restaurant 8.6 Excellent 876 reviews £86 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=4034758&PinnedHotelID=4034758&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/39000000/38230000/38228500/38228470/7c781939.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Windhoek Windhoek - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 144 reviews £70 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=38228470&PinnedHotelID=38228470&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/15300/15240/0b282974.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avani Windhoek Hotel & Casino Windhoek - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 221 reviews £86 includes taxes & fees 14 Mar - 15 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=15240&PinnedHotelID=15240&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/21000000/20030000/20028900/20028896/bd0999fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Town Lodge Windhoek Windhoek - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 140 reviews £50 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=20028896&PinnedHotelID=20028896&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9810000/9804900/9804893/e241c548.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### River Crossing Lodge Windhoek - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 135 reviews £113 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=9804893&PinnedHotelID=9804893&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/27000000/26730000/26724300/26724223/7fa0073c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Weinberg Windhoek Windhoek - Pool - Breakfast included - Parking included - Free Wi-Fi 9.4 Exceptional 220 reviews £208 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=26724223&PinnedHotelID=26724223&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5430000/5429300/5429264/6a320909.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arebbusch Travel Lodge Windhoek - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 351 reviews £45 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=5429264&PinnedHotelID=5429264&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/29000000/28830000/28823400/28823376/b828ecea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heinitzburg Boutique Hotel Windhoek - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 55 reviews £203 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=28823376&PinnedHotelID=28823376&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/31000000/30040000/30036200/30036114/0d9687d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belvedere Boutique Hotel Windhoek - Pool - Hot tub - Spa - Parking included 9.6 Exceptional 34 reviews £131 includes taxes & fees 19 Mar - 20 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=30036114&PinnedHotelID=30036114&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/28000000/27320000/27316300/27316286/2bca16b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Livega House Windhoek - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 63 reviews £99 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=27316286&PinnedHotelID=27316286&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=73586171&PinnedHotelID=73586171&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=73586171,4034758,38228470,15240,20028896) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free secured, uncovered self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible van parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NAD 220 for adults and NAD 110 for children - A bar/lounge - A restaurant ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Children's pool - Free rollaway/extra bed - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 15 meeting rooms - 2,099 square feet of conference space - Business centre ### Outdoors - Garden - Outdoor entertainment area - Picnic area - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Sauna - Spa open daily - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (90 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk (90 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 3 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free rollaway/extra bed ### Bathroom - Bathtub or shower - Detached private bathroom - Free toiletries - Hair dryer - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Meal delivery service ### More - Access via exterior corridors - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately NAD 220 for adults and from NAD 110 for children - Airport shuttle fee: NAD 380 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Mercure Hotel Windhoek Hotel Hotel Safari Managed By Accor Mercure Hotel Windhoek Windhoek Mercure Hotel Windhoek Hotel Windhoek ## Frequently asked questions ### Does Mercure Hotel Windhoek have a pool? ### How much does it cost to stay at Mercure Hotel Windhoek? ### Is Mercure Hotel Windhoek pet-friendly? ### How much is parking at Mercure Hotel Windhoek? ### What time is check-in at Mercure Hotel Windhoek? ### What time is check-out at Mercure Hotel Windhoek? ### Does Mercure Hotel Windhoek provide a shuttle to the airport? ### Where is Mercure Hotel Windhoek located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Hotel Windhoek Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Amenities ### 8.2 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 19 8 - Good 13 6 - Okay 5 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Julie 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent accommodations and excellent meals. ##### Julie Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Larry 7 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I was bumped over to Movenpick, the sister hotel to Mercure on the shared property. Rooms at Movenpick have been redone and are nicely fitted out. The gym is awesome. The pool and pool area also awesome. There’s a coffee and pastry shop— excellent. And a nice restaurant whose primary fault is that there are only two fish dishes: Norwegian salmon and prawns. There’s a pizza place located within Mercure. ![](https://a.travel-assets.com/ugc/hotel-reviews/7e005be7-9415-44f2-a8d4-1ca904ca0ca4-1762495082270.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ec39008a-0089-4092-a6fc-a9a07824502d-1762495080378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/928e869d-60ef-4663-836c-58ac51c55b88-1762495079909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3ae6ecb4-dc0e-42c3-8c15-0c70f8649684-1762495082269.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Larry Stayed 1 night in Nov 2025 ### 8/10 Good #### Catherine 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities thank you for a safe and pleasant stay. the staff were incredibly kind. ##### Catherine Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Serena 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Mercury hotel great stay 6 days Excellent staff, beautiful environment, love onsite restaurant,spa, gym. Grounds beautiful. Customer service 110% ![](https://a.travel-assets.com/ugc/hotel-reviews/C962EC10A3564843626B859EE6AFAC446D3BB5E41739750460672.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Serena Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Hernan 23 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I spent 2 weeks at the Mercure Hotel on a work trip. The staff were incredibly friendly and the facilities were clean and very comfortable. ##### Hernan Stayed 14 nights in Mar 2024 ### 8/10 Good #### Keiko 8 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel to stay in Windhoek Mercure offers fabulous buffet for breakfast and lunch. People in the restaurant are very helpful and prompt. Room is spacious and great. Everything is good except for check-in experience. We did pre-paid, but they were not certain whether we paid. THe check-in took more than 40 min. Other guests said similar experience ##### Keiko Stayed 1 night in Sep 2024 ### 8/10 Good #### Larry 4 Nov 2025 Liked: Cleanliness, staff & service, amenities The Mercure is excellent value for money. I've stayed at its sister hotel, Movenpick, located on the same sprawling property, back when it was the Safari Hotel. As a guest of the Mercure, you have access to the excellent gym in the Movenpick. The Mercure has an excellent restaurant and is known for its pizza which I highly recommend. There is an outdoor pool as well as a coffee shop and a high-tented outdoor sitting area. Very nice indeed. My room was a bit dated but spotlessly clean and with all the necessary amenities. The air con worked flawlessly and power is dependable (unlike a lot of cities across Southern Africa). Plugs are UK, South Africa, and EU style plus USB. Two drawbacks: first, the absence of hot water in the shower. Maybe it would eventually come, but I wasn't willing to waste the hundreds of litres of water in the wait. So a quick lukewarm shower was what I had. Alternatively, you could have a hot shower at the gym at Movenpick. Second, room service was painfully slow. The food was good and hot when it arrived, but waiting nearly an hour was a disappointment. Nevertheless, I'd happily stay here again. ##### Larry Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Janes 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All is fine ##### Janes Stayed 1 night in Jul 2025 ### 8/10 Good #### Erwan 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is good, but the restaurant was terrible, waiting over 40min and it was not even good, the worst meal I had in the country ##### Erwan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Hoshyar 19 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Central in Winhoek Nice hotel with friendly staff og good service. Located central in Windhoek and close to EROS airport. ##### Hoshyar Stayed 1 night in Jul 2023 ### 8/10 Good #### Zhila 17 Feb 2024 Nice stead ##### Zhila Stayed 1 night in Feb 2024 ### 6/10 Okay #### Jamie 25 Sept 2024 Average accomodation Friendly staff at front desk Restaurant service was very poor ##### Jamie Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Galicano 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accessibility is my priority. ##### Galicano Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Guy 29 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort No complaints at all. Chairs are becoming a little rickety in the dining room and 1035 ##### Guy Stayed 6 nights in Aug 2022 ### 8/10 Good #### Andre 23 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort Hotel em boas condições, com alguns quartos reformados, outros mais antigos, mas no geral muito bons. Café da manhã internacional, muito completo e saboroso. Quartos espaçosos, limpos e roupa de cama de alta qualidade. Empregados educados. Único ponto negativo foi na indicação de taxi pelos funcionários do hotel. Indicam taxis privados muito mais caros, abusivos em relação aos preços médios de mercado e por aplicativo. ##### Andre Stayed 5 nights in Mar 2025 ### 6/10 Okay #### Andreas 28 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Safari Hotel ist zur Zeit geschlossen. Alle auf Safari Hotel gebuchten Gäste werden im Safari Court Hotel aufgenommen und erhalten damit ein Upgrade. Das hat mich sehr gefreut. Die Küche hat mich aber sehr enttäuscht. Die Fleischqualität war unter allem Niveau. ##### Andreas Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Marcos 7 Dec 2025 ##### Marcos Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Marcos 3 Dec 2025 ##### Marcos Stayed 3 nights in Nov 2025 ### 4/10 Poor #### Magnus 23 Jun 2025 Disliked: Staff & service, property conditions & facilities ##### Magnus Stayed 1 night in Jun 2025 ### 10/10 Excellent #### samuel suhwan 18 Jun 2025 ##### samuel suhwan Stayed 1 night in Jun 2025 ### 8/10 Good #### lehlohonolo 9 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### lehlohonolo Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Maik 29 Apr 2025 ##### Maik Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Boma 9 Apr 2025 ##### Boma Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Torben 26 Mar 2025 Liked: Cleanliness, property conditions & facilities ##### Torben Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Femke 17 Mar 2025 ##### Femke Stayed 3 nights in Mar 2025 ---