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Reviews of Merewood Country House

4 out of 5
Merewood Country House
Ambleside Road, Windermere, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 181 reviews" "
Rating 8 - Good. 42 out of 181 reviews" "
Rating 6 - Okay. 10 out of 181 reviews" "
Rating 4 - Poor. 3 out of 181 reviews" "
Rating 2 - Terrible. 3 out of 181 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from . on 10 Jan 2024
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Ian

Stayed 1 night in Dec 2023
Response from . on 10 Jan 2024
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from . on 18 Nov 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

8/10 Good

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet location with good walks nearby
Stayed 1 night in Oct 2023
Response from . on 30 Oct 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from . on 25 Sept 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Dawn

Stayed 1 night in Sep 2023
Response from . on 20 Sept 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Berend, Davidsonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don't hesitate ... just book it ! This is truly a unique place, and was wonderful for the 3 nights we stayed there -- is was like an oasis we returned to each evening. Originally built as a private country residence, it is elegant and stately, with drawing room, library, wonderful bar with lake views, and wide formal staircase. Be sure to book the breakfast option. The dining room is beautiful, with full table cloths and table service, wait service was absolutely excellent. Prices are comparable to what you would pay in town, without the hustle and bustle. Most rooms are on the second floor, and only down side is that there is no elevator, but we seniors did not find that to be a problem. Our room had bay windows with beautiful views of the lake in the distance. All staff were very friendly and helpful. This will be our #1 choice when we are back in the Lake District. Don't think twice, just book it !!
Stayed 3 nights in Jul 2023
Response from . on 6 Jul 2023
Thank you for your kind review. Such lovely words. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

2/10 Terrible

Sandeep

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
While booking we selected a room (215 sqft) which can fit a couch(sofa bed) the room was barely large enough to open a suitcase anywhere but the bed. The hairdryer had pre-Covid dust, which we have to clean as nobody bothered responding ( contacted reception after 7am, which is within the operating hours). Had to fix the shower which just needed tightening up a valve, but again no one in the property seems to care. I would go ahead and say that I want a complete refund.
Stayed 1 night in Jun 2023

10/10 Excellent

Suan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from . on 22 Jun 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Colin

Stayed 2 nights in Jun 2023
Response from . on 22 Jun 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

domb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Betr to stay in the center
Stayed 1 night in Jun 2023
Response from . on 20 Jun 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

6/10 Okay

Lucy, Middlesex

Travelled with partner
Our second stay at the merewood, but unfortunately that personal touch / hospitality is not really there anymore. No servicing of rooms (we stayed 4 nights and at least once would have been nice) with no note to explain why in the room or upon checkin, staff didn’t even ask how our stay was on check out - the hotel isn’t cheap! No air con either on a v hot week. Location and views however are stunning, free parking onsite.
Stayed 4 nights in Jun 2023
Response from . on 20 Jun 2023
Thank you for choosing the Merewood. Some really useful feedback for us to take on board. I do hope that we can welcome you back in the future

10/10 Excellent

Helen

Stayed 1 night in Jun 2023
Response from . on 6 Jul 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stopped for 1 night, Saturday 10th June, the staff were very helpful but had to ring the desk bell a number of times to get there attention, waited in excess of 15 minutes. Since I couldn't get into my room till 3pm, which is the norm, I asked if I could leave my luggage and asked if someone would take my luggage to my room since I had to leave the hotel at 1pm for a wedding reception at another nearby venue. I was a bit disappointed when I arrived back at the hotel, around 11pm, to find my luggage was still left next to the reception desk and had not been taken to my room as I asked and I was assured would happen. Overall my experience was good and yes, I would stay at the Merewood Country House again.
Stayed 1 night in Jun 2023
Response from . on 20 Jun 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent views of Windermere
An excellent room with fantastic views over the lake. Very comfortable beds. Great shower. Friendly & helpful staff. Excellent location.
Stayed 1 night in May 2023
Response from . on 2 Jun 2023
Thank you for your kind words about your stay with us here at the Merewood.I am delighted to read the enjoyed the location of the hotel. Being close enough to the Lakeland Villages makes us a perfect base to go and explore but at the same time be far enough way to retreat to your own quiet corner of the Lake District.I hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Sarah

Stayed 1 night in May 2023
Response from . on 30 May 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

bill

Stayed 1 night in May 2023
Response from . on 20 May 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from . on 9 May 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Disappointed stay
Beautiful hotel with lots of charm and style great location overlooking the lake. Room was smelly with what I would say was Cat urine smell. Toilet had skid marks in bottom. We booked into the rest so but as there was a small wedding on menu was a pub grill not what we wanted but food (fish n chips) was lovely. We had a room on the top floor facing the back so it was not what we had in mind.
Stayed 1 night in Feb 2023
Response from . on 6 Feb 2023
We are sorry to read of your disappointment during your recent stay with us here at the Merewood. We will share your review with our team internally and try to understand the learning points.

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, friendly and welcoming
Cannot fault the warm welcome and friendly staff making our visit a pleasure, the place was very warm and welcoming
Stayed 2 nights in Nov 2022
Response from . on 29 Nov 2022
Thank you for your kind words and specifically about our team. Here at the Merewood we have a small team who are more than happy to go the extra mile for our guests as we feel that we are welcoming you into our home. I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service
Merewood country hotel lovely little hotel
Small hotel in the heart of the Lake District , the rooms at the front have a wonderful view of lake Windermere absolutely stunning . The hotel is clean and well run , nothing was too much trouble. A comfortable well stocked bar, sitting room & library with nice big comfy armchairs overlooking the lake The breakfast was delicious there was a very varied menu to choose from and also full range of cereals fruit and pastries . . 4 different juices Tea & Coffee . We opted for the full English which was delicious with plenty of toast. . All served by cheerful helpful staff in the lovely grill room that can also be privately hired for small weddings. The bacon and sausage were locally sourced and were lovely and a choice of eggs mushrooms tomatoes black pudding and beans . The room was clean and well laid out but some of the furniture has seen better days and could do with being updated . Bathroom again was clean with lovely big fluffy towels and nice toiletries were provided ,but there were a couple of broken tiles. . The over bath shower was not very powerful and the shower head was a bit floppy. Overall a lovely hotel and really good value for money in this part of the Lake District. I would definitely stay here again
Stayed 2 nights in Oct 2022
Response from . on 29 Oct 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

8/10 Good

Judy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very beautiful grounds. Room was roomy but bed was small.
Stayed 1 night in Aug 2022
Response from . on 1 Sept 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Koichiro

Stayed 1 night in Jul 2022

6/10 Okay

Michael

Travelled with partner
Liked: Property conditions & facilities
Building was delightful
Stayed 1 night in Jul 2022
Response from . on 4 Jul 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Jonathan

Stayed 2 nights in Jun 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary break
Beautiful location and fantastic friendly staff. Excellent food. Room a bit small and can hear people in the next room talking. Toiletries were not replaced on our 2nd morning.
Stayed 2 nights in Jun 2022
Response from . on 10 Jun 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future. Thank you also for the constructive aspects to your review which we shall explore further.

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country house living
It really is a beautiful hotel, beautiful room and lovely food, the staff were magnificent. It was really nice to wake up to the view of Lake Windermere.
Stayed 1 night in May 2022
Response from . on 29 Jun 2022
Thank you for your kind words about your stay. Our team will be delighted to read your comments. Here at the Merewood we feel as though we are welcoming you in to our own home, so we are more than happy to go the extra mile for our guests. I am delighted that you enjoyed the food at the Merewood. Chef and his team are constantly striving to improve and work with the finest, local and fresh ingredients only, whilst putting their personal twist on the food, inspired by their Jamaican roots. The location of the Merewood is something our guests often comment on and I am pleased you enjoyed this also. The villages of Windermere and Ambleside are lovely to visit but being able to retreat to our peaceful location, nestled away in our 15 acres of stunning Lakeland gardens and woodland is quite special. We hope that we can welcome you back to the Merewood in the future.

8/10 Good

R

Stayed 1 night in Apr 2022
Response from . on 19 Apr 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

8/10 Good

Alison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the old fashioned cosy feel and the beautiful views.
Stayed 1 night in Apr 2022
Response from . on 6 Apr 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Mini break
Everything was really good apart from one morning the breakfast buffet was not kept stocked no bacon or beens
Stayed 2 nights in Mar 2022
Response from . on 5 Apr 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future. Thank you for your feedback on the breakfast buffet. This is something that we will learn from

10/10 Excellent

Daniel

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022
Response from . on 29 Mar 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

8/10 Good

Peter

Stayed 1 night in Feb 2022
Response from . on 3 Mar 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

OWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Definitely coming back again. Quality hotel and the resteraunt and drinks were amazing.
Stayed 1 night in Feb 2022
Response from . on 22 Feb 2022
Thank you for your kind comments and your stay. Chef will be delighted for your kind words on the food. Here at the Merewood we have recently been awarded 2 AA rosettes for culinary excellence and this is something that Chef and his team are constantly trying to improve further. I do hope that we can welcome you back in the future.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from . on 22 Feb 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time
Was an amazing stay here will be going again and cannot recommend enough
Stayed 1 night in Feb 2022
Response from . on 22 Feb 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Great stay, great location and the team at the hotel are always friendly and professional. Only one thing would have made it better and that would have been to keep one of the fires lit in the lounges past 21.30.
Stayed 1 night in Jan 2022
Response from . on 10 Jan 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

8/10 Good

Daniella

Stayed 1 night in Dec 2021
Response from . on 12 Dec 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with stunning interiors lots of character and gorgeous views over the hills. Positives : great location, there is plenty of parking space you can take dogs, rooms are immaculate and the staff are friendly can't do enough for you. Good choice of Continental food, cereals and fruit in a morning. Negatives : breakfast staff need to have more attention to detail when delivering guests orders, while we were there some guests got there drinks after there meal was served not before when they first sat down and another couple were served there main meal before they had there starters. Big negative : breakfast hot food (bacon, sausage etc) wasn't hot it was just about warm.
Stayed 1 night in Nov 2021
Response from . on 30 Nov 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future. Thank you also for the constructive comments that we will assess and learn from accordingly.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect romantic retreat.
We have been here twice and both times has been very enjoyable.. can’t fault it, hotel is spotless, staff are very attentive, food is quality and so is the service, rooms are comfy and very clean, 5 minute drive to Windermere and Bowness & 15 minutes from Ambleside!
Stayed 1 night in Nov 2021
Response from . on 12 Nov 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Daniel

Travelled with partner
Liked: Amenities, property conditions & facilities
Venue beautiful with stunning views
Stayed 2 nights in Oct 2021
Response from . on 26 Oct 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic. Meal pricey but extremely good . Bed comfortable. Dawn chorus fantastic . Pet friendly treats bowl and mat for dog with poo bags . Great experience.🤗
Stayed 1 night in Oct 2021
Response from . on 14 Oct 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Peter

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay, although one night wasn’t enough to do it justice! We’ll hopefully be back for longer next year.
Stayed 1 night in Sep 2021
Response from . on 26 Sept 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was probably one of the best hotels we've stayed in and we really enjoyed our trip. We stayed for 4 nights and enjoyed breakfast every morning, two nights of dinner and an afternoon tea. Food, despite being on the pricey side, is reflected in the quality. Lovely bacon for breakfast and probably the best steak and ale pie I've ever had. The rooms were very clean and the beds were extremely comfortable. I even tried to get one of the mattresses back home but sadly they're only for businesses! Each day if you were out of amenities you just filled in a form and found them hanging on your door when you returned later that day. We slept so well and the rooms are so well soundproofed we couldn't hear those below or next to us. We had a lovely stay and were very sad to leave.
Stayed 4 nights in Sep 2021
Response from . on 13 Sept 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from . on 17 Jul 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fabulous hotel, everywhere was extremely clean, all the hotel team we interacted with were both friendly and professional with a ‘can do’ attitude. A lovely, all be it short one night stay. will definitely go back.
Stayed 1 night in Jul 2021
Response from . on 4 Jul 2021
Thank you for your kind words and specifically about our team. Here at the Merewood we have a small team who are more than happy to go the extra mile for our guests as we feel that we are welcoming you into our home. I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy gem in Windermere
The Merewood is always the cosiest and friendliest of hotels, with great atmosphere and food, plus dog friendly. Can’t recommend it enough
Stayed 1 night in Jun 2021
Response from . on 29 Jun 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Good location and wonderful service. Comfortable rooms and great views
Stayed 1 night in Jun 2021
Response from . on 26 Jun 2021
Thank you for your kind review. Such lovely comments about our team and food. Here at the Merewood, Chef Carl and his team are constantly trying to improve our offerings in the 8 course taster menu in the Arboreal restaurant and only work with the freshest and most local (where possible) ingredients, so to hear such kind comments is gratefully received. Our team will also be grateful for your kind words on our service. We often feel as though we are welcoming you into our own home, so we are keen to be as hospitable as possible and are often happy to go the extra mile where possible. I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Superb! Exactly what I needed for a stay to attend a local event. Great service, food and location. Would definitely stay again.
Stayed 1 night in Jun 2021
Response from . on 14 Jun 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from . on 5 Jan 2021
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.