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Beautiful hotel, lobby is very large and spacious. Enjoyed the fitness center and on-site pool is really nice. Room was spotless with all amenities!! Will stay here again.
Ralph’s restaurant next door is awesome! Really fun atmosphere and delicious food!!
Jessica
Stayed 3 nights in Dec 2023
8/10 Good
Miriam
Business traveller
10 Dec 2023
Liked: Cleanliness, room comfort
Great stay!
We were in town for a horse show. The minute we walked in there was a wonderful smell and immaculate well decorated lobby. The rooms were clean and beds were comfortable. Housekeeping staff was amazing. It would have been nice to have better options on tv. Also, very nice to have a restaurant and cafe at the hotel. We brought in food from the restaurant and it was very good.
The staff were very friendly and helpful. There was a dog show happening, so the hallways were a bit messy. There was dog hair on the chair and all over the curtains, which is a bit of a problem as my son is allergic to dogs. Overall, the beds were comfortable, the water was hit and it was quiet.
We had a wonderful stay at this lovely hotel. I recommended it to a friend immediately. Be sure to stop at the restaurant next door for breakfast. The staff was very friendly and helpful.
The room was not made up as we specifically requested upon check in, as we were there for 2 nights, and when we asked for extra towels because the room was not made up, the staff member we dealt with made us come down to retrieve them ourselves and made us wait an unreasonable amount of time before someone actually got us towels.
I only gave 4 stars for 2 reasons. First the carpet on the 4th floor hallway appeared dirty and stained. Second my room was across from elevator waiting area and was noisy all nite. That room should be rented as a last resort. Staff was friendly and helpful. Greeted me when I arrived. Over all I had a good stay and will stay there again. Thank you.
douglas
Stayed 1 night in Aug 2023
Response from Kirsty on 21 Aug 2023
Thank you for staying with us! We appreciate your feedback!
This was a lovely hotel with a restaurant attached which made it very convenient. It was my daughter's birthday and they gave her a complimentary little chocolate cake which was a lovely gesture. Staff were also very polite. Rooms were clean. There is also access to a dog park so very pet friendly. I would stay there again.
Sheryl
Stayed 1 night in Aug 2023
Response from Kirsty on 8 Aug 2023
Thank you for staying with us! We appreciate your feedback!
We had a great stay. The room was clean and comfortable. The staff was friendly and polite. We appreciated how dog friendly the hotel was. There was plenty of green areas to walk our dog. The restaurant attached to the hotel was also good. We found this hotel a great stopover when traveling with our pets.
Carolinet
Stayed 1 night in Jun 2023
Response from Kirsty on 13 Jul 2023
Thank you for staying with us! We appreciate your feedback!