Good location overlooking the river.
Hotel is need of a refurbishment - rooms very tired looking with wall edge trims falling off, shower screens dirty and stained and badly scratched furniture in room. Friendly staff who try their best to help. Was not overly impressed with a barking and howling dog in a room near ours who kept us awake until late evening. Breakfast was good, plentiful , good selection and hot,
For the price we paid for this room I do not think it represents good value for money. and I would not book this hotel again if I was in the area.
Comment from Hotel Management
10-Jan-2018 by jackie blake, Hotel Management
Thank you for choosing our hotel and I am glad the staff did their best to assist in anyway they could. We are working with the Best Western design team on the beginning steps of a renovation. I hope you will give us another opportunity to serve you when in Wilmington