Ratings based on 495 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, nicely equipped and clean room

Posted 23-Jul-2017
Would come back and would recommend this hotel. Good location and lots to do
2 out of 5
by A verified traveller from R Indiana

Hotel mattress was too soft and lumpy.

Posted 13-Jul-2017
Hotel was clean, staff friendly but the mattress was to soft and lumpy, the sheets were loose and there was some added protection on top of the mattress that became wrinkled up when you adjusted your body to get comfortable. I came home with terrible pain in my back that I am now having to consult a doctor about. I think it is time for you to buy new mattresses!
Comment from Hotel Management
17-Jul-2017 by Jackie blake, Hotel Management
We greatly appreciate your comments and we will look into the problem with the bed! All mattresses have been replaced within the past three years so Something else may be going on, maybe the bed frame but we will work on getting it addressed! Thank you for staying with us and we hope you will visit with us again
5 out of 5
Recommended
for Everyone
by A verified traveller from NC

Good river view.

Posted 11-Jul-2017
Pros: good location.
Cons: good, as is.
Location: River front. Shops and restaurants close by.
nice room but very narrow. Well appointed. good breakfast.
Comment from Hotel Management
17-Jul-2017 by Jackie blake, Hotel Management
Thank you for staying with us and we appreciate your nice comments. We hope you will visit with us again when in Wilmington
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Perfect weekend getaway

Posted 17-Jun-2017
Pros: Location
Great hotel in a perfect location, easy to walk along the riverfront walk, free and easy parking, room clean and comfortable, great breakfast included
4 out of 5
Recommended
for Everyone
by A verified traveller from Alabama

Posted 05-Jun-2017
Cons: They really should consider 15 inch toilets for those of us who are not yet needing special accommodations due to joint problems.
Location: It is located at the end of Wilmington's River Walk so we had to walk several blocks for restaurants and shopping.
The hotel was very nice. The only negative was it's location next to conference rooms. There was a wedding party that was extremely noisy late into the night.
3 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Great location. A bit run-down

Posted 02-May-2017
Pros: the location
Cons: updated furniture in rooms
Location: right on the water. walking distance to restaurants and shopping.
we selected this hotel because it was right on the water. we were able to launch our kayak from a ramp next door to the hotel. maid service was slow and they kept forgetting to leave coffee in the room. rooms were a bit dated but the bathroom was really nice.
5 out of 5
Recommended
for Everyone
by A verified traveller from NC

Great place to stay

Posted 26-Apr-2017
Great view of the river & battleship. Staff was exceptional from the front desk to the cleaning staff. Right in downtown where we could walk to shop & eat.
Comment from Hotel Management
26-Apr-2017 by Jackie, Hotel Management
Thank you for the nice comments on the staff and the hotel. We greatly appreciate your business and look forward to your next visit
4 out of 5
by Tom

This traveller left a rating score only Posted 21-Apr-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice and close to town

Posted 19-Apr-2017
Ability to walk to most of area attractions and restaurants. Nice view.
Comment from Hotel Management
26-Apr-2017 by Jackie, Hotel Management
We are so glad you enjoyed your stay at the BW Plus Coastline and that you took advantage of the Historic districts beauty. There are so many things to do in downtown, not to mention the many great restaurants. We hope to see you again soon
5 out of 5
by Lea Anne

This traveller left a rating score only Posted 15-Apr-2017 on Hotels