Search Hotels Near William H. Hall Free Library, Providence

"The rooms are rather cramped, with limited toiletries provided in the bathrooms. The sheets feel stiff, as they are not made of cotton. The ice machine was out of order, despite a complaint having been filed. The lobby staff makes little effort to provide attentive service—with the exception of Ms. June, whose efforts deserve special commendation—particularly given that they do not offer assistance in Spanish. The breakfast—as well as the service area where it is served—features high-quality service (Ms. Jane handles this aspect exceptionally well); however, the variety of food items offered leaves much to be desired. They need to vary the menu and make it more appealing to a wider range of tastes. The price-to-quality ratio does not meet appropriate standards. I hope they will seek a prompt resolution to these issues. The cleaning is of good quality, although they need to improve the light filtration through the gaps in the doors—which also allow noise to penetrate. I would visit again, provided they seek to resolve these critical issues that limit their qualitative growth."

"The hotel is beautiful inside and out. The bed was glorious! Gorgeous bathroom! But I felt unsafe when I went to get ice, which I needed because my knee was injured. It is in an out of the way area in the hotel with no cameras, no windows. It was Creepy. Also, the street where the hotel is located needs more security. Someone needs to stand outside. I know there is nothing they can do about the activities of the people outside, however they can hire more security. Also, more lighting on their block. Overall, very good experience."

"The hotel is fine, but I wouldn't stay there again. The room was dark, and the shower curtain was very clingy. The shower was either cold or scor."

"Minute my friend and I got to the room trouble using the key. Then the remote wouldn’t work. Same night fire alarm went off at 1am. Waken up my friend who freaked out cause he was sleeping. We ordered takeout and desk didn’t have any utensils. Which was saddening from the hotel part and the people who brought us the food. My friend really wanted to do this review cause it was his birthday and I needed it to be the best weekend. Which didn’t turn out that well. I traveled out of state to come to Providence and it’s too bad that I had to give a bad rating. But he would have been upset if I didn’t. Also I requested house keeping for more towels. They never came. And we are clean people. Also I noticed the rat traps outside the building telling me there’s a problem with rodents. I didn’t see any but my friend saw a huge one over by the highway where he was smoking. I could hear them through the walls when trying to sleep. It wasn’t easy for me to sleep."

"Great hotel and service"

"Staff was great. Especially Savannah.!! Friendly informative and knowledgeable. Looked forward to seeing her for information and updates. Room and premises were clean and neat."

"Everything was great. Rachael was fantastic."

"This place was great and was clean with a pool and dinner and breakfast with coffee ☕️. Staff was very nice and accommodating with things that were offered at the hotel .Reservation was fast and great service at the front desk.I would definitely be coming back."

"We were very happy with the property rental. It was a perfect set up for our family and dogs. The location was within minutes of all area attractions (zoo, carousel, swan paddle boats, and points of interest in Providence). Would love to return again!"