Wildpark und Greifvogelzoo Potzberg

Is a good place to stay but i found an small issue with the a/c and the shower. Thanks

Tucked away in a delightfully convenient location—close enough to the pulse of the city, yet far enough to feel like a true retreat—this hotel is a shining example of what modern hospitality should feel like. From the moment I stepped through its doors, I was met with warmth, grace, and professionalism that elevated my stay beyond mere comfort. The staff here are nothing short of extraordinary. Genuinely friendly and impeccably trained, they strike the rare balance between attentiveness and discretion. Every request was met with a smile, and their seamless coordination behind the scenes ensured my experience felt effortless from check-in to checkout. Cleanliness is clearly a cornerstone of this hotel’s philosophy. My room was spotless, fresh, and thoughtfully arranged—like a haven waiting to be discovered after a long day. Crisp linens, gleaming surfaces, and a soft, calming scent set the tone for restorative rest. Each meal was a culinary delight. Breakfast in particular deserves special mention—not just for the variety of fresh and delicious offerings, but for the absolutely stellar service from Gabrielle. Despite the breakfast room being bustling with guests, Gabrielle remained a pillar of poise and professionalism. Always smiling, never flustered, she ensured every guest felt attended to with care and genuine warmth. Her dedication made mornings something to look forward to.

Amazing, incredible and attentive staff. We were there for a Euro 2024 match in Koln and we were given exact directions to and from the stadium which made everything so much easier considering how late the match ended. When we checked out, a taxi was called for us and breakfast was even opened early for us since we left before 06:00. The rooms were spacious and clean. The property itself is very well maintained. The staff take a great deal of pride in the property. Thank you so much for your amazing hospitality.