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Overview of The Wilderness Hotel

Photo gallery

Featured image
Seasonal outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
Terrace/patio
Premium bedding, Select Comfort beds, desk, laptop workspace
Premium bedding, Select Comfort beds, desk, laptop workspace

The Wilderness Hotel

3 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationWilderness National Park3 min walk
    Popular LocationWilderness Lagoon5 min walk
    Popular LocationMap of Africa View Point9 min drive
    AirportGeorge (GRJ)19 min drive

Choose dates to view prices

About this area

Wilderness

Located in Wilderness, The Wilderness Hotel is in the historical district and on a river. Cape Floral Region Protected Areas and Wilderness National Park reflect the area's natural beauty and area attractions include Garden Route Botanical Garden and Redberry Farm. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.
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Map
Popular Location

What's nearby

  • Wilderness National Park - 3 min walk
  • Wilderness Lagoon - 5 min walk
  • Dolphin's Point - 2 min drive
  • Map of Africa View Point - 9 min drive
  • Victoria Bay Beach - 10 min drive

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • Flava Cafe & Restaurant - 3 min walk
  • POMODORO - 3 min walk
  • Green Shed Coffee Roastery - 4 min walk
  • Blue Olive - 4 min walk
  • Freddy's German Sausage - 4 min walk

About this property

The Wilderness Hotel

Family-friendly hotel with full-service spa and restaurant
A full-service spa, a restaurant and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a coffee shop/café. All 155 rooms offer comforts such as Select Comfort beds and premium bedding, plus in-room free WiFi and flat-screen TVs with satellite channels. Room service, coffee makers and free bottled water are among the other amenities available to guests.
The Wilderness Hotel offers 155 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Wilderness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wilderness Hydro and Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room.

Guests under 10 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Fridge (on request)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • Dutch
  • English
  • French
  • Xhosa
  • Zulu

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

See similar properties

Wilderness
Wilderness
3 star
3 star
Washer and dryer
Washer and dryer
Guest rating 3.5+
Guest rating 3.5+
Family-friendly
Family-friendly
Hotel
Hotel
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between ZAR 95 and ZAR 130 per person (approximately)
  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 30 out of 121 reviews
5 - Excellent 25%
Rating 4 - Good. 49 out of 121 reviews
4 - Good 40%
Rating 3 - Okay. 35 out of 121 reviews
3 - Okay 29%
Rating 2 - Poor. 5 out of 121 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 121 reviews
1 - Terrible 2%

3.8/5

Cleanliness

3.8/5

Staff & service

3.0/5

Amenities

3.4/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
A very pleasant stay in quite a basic hotel. We used as a base for hiking in the nearby national park and it was perfect for that. Veey good breakfast!
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Always a pleasure to stay here.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. The reception desk must have seen how exhausted we were from traveling all day. They upgraded and changed our room to one at the front of the hotel. It was a larger room and less distance to walk to.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Exceeded my expectations!
Stayed 1 night in Dec 2019