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Reviews of Comfort Inn Wichita Falls North

2.5 out of 5
Comfort Inn Wichita Falls North
1317 Kenley Avenue, Wichita Falls, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1000 reviews" "
Rating 8 - Good. 279 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from hp on 14 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia.com member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service
Please wash your windows.
Stayed 1 night in May 2024
Response from hp on 14 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia.com member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Pamala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that I could park my bike near the front door!
Stayed 1 night in May 2024
Response from hp on 14 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia.com member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Livvy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from HP on 8 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As a Choice Privileges Platinum member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Amy

Stayed 1 night in Apr 2024
Response from hp on 20 May 2024
We are so thankful for your 5-star review! Your feedback is important to us, and we're thrilled to see you had a positive experience. Thank you for choosing us, and we hope to have the pleasure of welcoming you back soon for another wonderful stay!

4/10 Poor

Jennifer

Liked: Cleanliness
The walls are very thin and can hear other rooms from even the bathrooms. Housekeeping outside in the hallways talking loudly early in the morning. The was no sleeping in there. Front desk staff was very friendly
Stayed 2 nights in Apr 2024
Response from HP on 3 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Jamie

Travelled with family
Liked: Staff & service, property conditions & facilities
Will def stay here again.
Stayed 3 nights in Apr 2024
Response from HP on 3 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Expedia Partner members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Amber

Liked: Cleanliness, staff & service
The facility is old and outdated but the bed was very comfortable. I slept great.
Stayed 2 nights in Apr 2024
Response from HP on 3 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Expedia Partner members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Maicheal

Stayed 1 night in Apr 2024
Response from hp on 14 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia.com member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short in and out stay, but would stay here again!
Stayed 1 night in Apr 2024
Response from hp on 21 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoy

6/10 Okay

Claudia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was friendly
Stayed 1 night in Apr 2024
Response from HP on 19 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia.com member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Stephan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel. Truck parking price is too high. The check in was not so pleasant. Construction inside the hotel startet a little too early and was a surprise. Same with the power outages. Glad nobody uses the alarm clocks anymore.
Stayed 3 nights in Apr 2024
Response from hp on 12 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As a Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from hp on 13 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Keith W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, friendly staff, clean, great breakfast. Absolutely awesome
Stayed 3 nights in Apr 2024
Response from HP on 8 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay friendly staff. Good breakfast. Will come back
Stayed 5 nights in Apr 2024
Response from HP on 8 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HP on 8 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Staff was excellent, first room had some roaches in bathroom, went down asked for different room moved to bottom floor opposite of first room. This room was ok.
Stayed 1 night in Mar 2024
Response from hp on 28 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in like the room
Stayed 1 night in Mar 2024
Response from hp on 28 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Matthew

Stayed 1 night in Mar 2024
Response from hp on 13 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

4/10 Poor

Derric

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from hp on 23 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access good parking Very clean. Breakfast ok comparable to most other hotels
Stayed 1 night in Mar 2024
Response from hp on 23 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from hp on 23 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel! Wonderfully friendly staff, squeaky clean room with HUGE TV, fridge and microwave. Excellent location with easy on/off highway and surprisingly quiet. Pet friendly and a solid free breakfast. Only complaint is they dropped their price by $20 less than an hour after I booked. I booked via Expedia so nothing could be done. My issue, not the hotels, but that was a bummer. So watch the price, but def think about staying here, you won't regret it.
Stayed 1 night in Mar 2024
Response from hp on 23 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Sheri

Travelled with family
Liked: Staff & service, amenities
Our front desk person was super amazing. She made all the difference. The hotel was nice but is in need of upgrades
Stayed 1 night in Mar 2024
Response from hp on 10 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Rhett

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from hp on 10 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Leland

Stayed 1 night in Mar 2024
Response from HP on 26 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

NEILI

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast options! Hot water is the shower was great after a long drive.
Stayed 1 night in Mar 2024
Response from hp on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from hp on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Valorie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely and comfortable rooms. Good accommodations for the price. Staff was helpful and everything was clean.
Stayed 1 night in Feb 2024
Response from hp on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia Partner member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Yomar

Stayed 2 nights in Feb 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia Partner member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful.
Stayed 2 nights in Feb 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia Partner member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Tisseree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice the room was clean
Stayed 1 night in Feb 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service
Who ever check us in was super nice and very beautiful
Stayed 1 night in Feb 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia Partner member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was up to comfort standards! I needed to be close to the Base and to the airport!
Stayed 1 night in Feb 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Rhett

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Decent for price and better than other hotels in area
Stayed 1 night in Jan 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia Partner member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was clean but there was no place to hang towels and no way to plug phones in next to bed.
Stayed 2 nights in Jan 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia Partner member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Tamela

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice staff, friendly and courteous. We just needed a clean, comfortable place to stay on a road trip. We left before breakfast but the coffee was already brewed and it was delicious! Nice ice water in the lobby area.
Stayed 1 night in Jan 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Matthew

Travelled with group
Average to below average quality. I would stay here again only if I was desperate.
Stayed 2 nights in Dec 2023
Response from hp on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

LeeAnna

Travelled with pets, Travelled with partner
Stayed 2 nights in Jan 2024
Response from hp on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Douglas

Travelled with family
Disliked: Property conditions & facilities
This is an older property. The bathtub was very slippery and the rooms appearance was mediocre. The neighborhood looked sketchy.
Stayed 1 night in Jan 2024
Response from hp on 9 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from hp on 9 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As a Expedia partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was good. We had a dog and their policy is to place those with pets on floors 3 or 4. This made the trips outside very inconvenient. The staff was friendly.
Stayed 1 night in Dec 2023
Response from hp on 9 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As a Expedia partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Mark

Stayed 2 nights in Dec 2023
Response from hp on 9 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As a Expedia partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Brandon

Stayed 1 night in Jan 2024
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

4/10 Poor

Danielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Go someplace else
When we got there the desk girl was super friendly and the lobby looked clean. We went up to our room, which was on the 4th floor and the elevator got stuck before the door open and began bouncing up and down for about 10 seconds and then opened. When we got to the room it smelled heavily of mildew like the carpet got wet. The bottle of conditioner was half used and the cap was open. We were so tired after driving all day we decided to run with it. Which was a mistake because while I was trying the sleep the street lamp out side was shiny right into our room and the blackout curtains were stuck on its track and could not close them. I then began having allergy issues because of the poor air quality of the room. This place really disappointed me because the price we paid to stay here was too much for the poor quality and the reviews stated it was a decent place to stay. It was not.
Stayed 1 night in Dec 2023
Response from hp on 9 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing
Halfway stop to New Mexico, great location.
Stayed 1 night in Dec 2023
Response from hp on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Wichita Falls North. As an Expedia Partner member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.