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"Amazing beachfront room, the staff was friendly and helpful, great beach bar."

"Everything was amazing from the friendly staff and house keeping to the lush gardens, the large rooms, and beautiful pools and beach! 5 stars all the way! We will definitely be back!"

"I recently stayed at Zenza Hotel and had a positive experience overall. The hotel is clean, modern, and very well maintained. Our room was spacious, nicely designed, and extremely comfortable, with a full kitchen, washer/dryer, and a balcony overlooking Turtle Cove—definitely a highlight of the stay. The staff was also very friendly and welcoming, which made a great impression. The main drawback is the location. It’s a bit removed from downtown and the main tourist areas, so we found ourselves needing taxis for most outings, which added up quickly. There’s no on-site food or alcohol service, which was disappointing—especially since it would have been nice to relax by the pool with a drink. The beach is about an 8-minute walk, though the hotel does offer golf cart transportation and bicycles, which helps. There are a couple of restaurants and a coffee shop nearby, but overall the area feels quiet and somewhat isolated—particularly when traveling with kids and wanting easy access to activities. That said, if you’re looking for a more remote, low-key, and relaxing experience, this hotel is a great option. Overall, it’s a very nice property with excellent rooms and great staff. Staying here made us realize we prefer being closer to a busier area, so I’m not sure we’d stay again, but I would still recommend it depending on what kind of trip you’re looking for."

"This is our 2nd time staying here. The resort is beautiful. Love this place, highly recommend. "

"Breakfast and bar staff Watson were the best part. Daily room cleaning was also ace as would come as late as you leave for the day. Overall a 3/4 star experience."

"Aside from the resort the beach and water on Grace Bay is absolutely gorgeous. The island dining was extremely pricey but the quality and diversity of the cuisine was outstanding. As for the resort, it’s a bit dated. Some furniture was worn and from the 1980’s - 1990’s. The resort is clean and somewhat dated amenities well maintained. The pool appeared nice but you cannot get near it as guests wake up early, before 7am, and “run” to the pool to save pool seating by placing pool towels and their belongings on the chairs - classless behavior for what is marketed as a high end resort experience."

"Prime location great staff and a beautiful place amazing"

"Great hotel, superb staff "

"This place is really great. There's a complimentary beach shuttle that takes you to the beach and you can QR code your drink orders which they can deliver to you. Bike rentals (which are also complimentary) are also excellent. Staff will help you answer any questions you have about local places to visit. They will also book taxis for you if you request it. Place is very well kept and clean and can't stress enough how friendly the staff were. The only thing to note is that when you are coming back from the beach, if a shuttle isn't waiting nearby you will have to walk back (which isn't a long walk but after a long day of swimming it can feel tiring). You also need a cab or bike if you want to try local foods instead of just hotel food. For some reason the washrooms don't have vents so if you take a long hot shower and open your washroom door, the steam can set off the fire alarm which goes off for a few seconds, then stops, followed by staff coming by to check that everything is okay. Staff are super friendly so it is not too much of a hassle but it does stay on your mind if you take long showers."