Whistler Village Inn And Suites

Not sure who to believe. I had to be there during COVID. when booking, I was reassured that the rooms were NOT occupied for 48 hours prior so a deep cleaning was done . Also that guests were spaced for social distancing. Then when checking out, the Tuesday morning front desk woman ( I think senior staff)told me that they have to pack the hotel and that policy doesn't exist. Who do I believe? There was someone right next to us .Our room was a suite and the doorway to the next room was LESS than 2 meters. We also shared the same entrance. Our safety wasn't a priority. We have autoimmune and were very careful at the time of booking. Obviously, all the staff dont know there is a virus going around! Plus our LOCK on our door didn't work. I was told at first we were spaced so I never thought it would matter- since the outer door locked. I felt lied to by someone there. At first, I felt my safety mattered and that they cared for us and their cleaning staff ( giving them extra time to do their job right with proper procedures). But now, I felt lied to. I rated it in the middle because of the awesome dark haired English woman. She was very pleasant. She was most likely mislead by senior staff on procedures.

The staff were excellent; super friendly upgraded us for our anniversary! Room was clean and bright, nice fire log for the fireplace! We had a great time thank you !