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"Breakfast was not included and the elevators were making a terrible sound making you think you were going to get stuck"

"We were unable to check in at 3 o’clock. Rooms were not ready. Dogs barking all night long, but it was clean. I know it is an extended stay but all the rooms only have one bed and small."

"The walls are very thin. We could hear the conversation the people in the room next door were having at 11PM. Bathroom has not been updated. Bed was fairly uncomfortable. It was fine for one night but we wouldn’t have wanted to stay there for more than that."

"Staff was very helpful, games were fun!"

"friendly and helpful staff! Clean rooms and the best avocado toast!"

"Staff was great. Clean. Roomy room."

"Clean and friendly"

"Great location. Walking distance to restaurants and 10 minutes to the airport. Staff was very friendly and helpful."

"I will start with the positive. We got massages and the spa was nice. The massages were good. The steakhouse was wonderful and the manager there, the waitress and the staff throughout Oglebay were really good. Now for the not so good: We were there for our 40th anniversary, which they had in their system, but we were given a room in one of the lodge wings that only had a view of the wall belonging to the next building of rooms. Most of the rooms in our section had balconies you could go out on and had views. Not ours. Took some of the specialness of going there for our anniversary away and we spent alot there with the massages, the room, the steak house and drinks. You would think we would have been given a better view. The zoo was closed and there are no longer deer roaming about. We used to love watching them when we went for the holiday season. The gift shops had a lot less to offer and the one in the actual lodge has been condensed with a coffee shop and is way smaller than it used to be. I have been here during the holidays and would recommend going there at that time, not any other time. Unless you are a golfer. There is a crazy hilly golf course you might appreciate."