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"Room was clean and paring was easy. We were able to walk to where the riverboats were for our tour. Beale street was about 6 blocks away and we walked that as well. The only issue was the elevators. There were two but only one was working and when we got back from Beale St that one wasn’t working and we were on the 14th floor. We had to adjust our parking situation so we only had 7 floors to walk up. Having said that the staff were all very friendly. "

"Room is not cleaned every day. Which means no extra cups/ coffee for the next morning. Also we were only given 2 cups, creamers etc although they knew there were 3 people staying in the room. Everything else was very good "

"Got all warm to hot water in room. Nice suite very well laid out."

"Liked the room,and shower . Staff from Hotel to restaurant and all in between were amazing, Polite and efficient with customer service. Lodge restaurant off the skyline elevators was not good food. Service was great but food was served raw salmon and raw steak. Not good."

"The Hotel room itself was clean it just had a stale odor. The Hotel is a bit run down but it's kept clean."

"While I love the history and the location, I was disappointed in all the extra fees. I already thought the rate was overpriced for what you got, but after seeing all the extra fees upon check out, I would have chosen a different hotel for our nightly stay. I don't regret staying here; however, I would not stay here again. "

"Stay was good but disappointed in management. I made a mistake in booking online. Wanted a stay on 4/15 but booked for 4/27. Did not realize until confirmation received. Tried to correct date but was denied by location manager. Had to make a new booking without getting a refund from Hyatt. Very upset. "

"Overall great stay"

"Good breakfast, great staff and very safe area."