6/10 Okay
Susan
Travelled with family
27 Mar 2024
Liked: Amenities
We stayed four nights total at the Village. After four years of visiting our son in Leeds, we decided to try there as opposed to Weetwood, which we loved! We were thoroughly disappointed with the Village. Unpin check-in we were told that eeven as paying hotel guests we still had to pay an additional £5 per day to park. Then they put us in a room above the spin class where the walls literally shook from the head banging music and screaming from the instructor in microphone from 9am to after 9pm. It was INSANE! We asked to be moved to the annex building which was much better. The other issue was everyday we had to go to front desk to get towels as they only gave us one towel for a double, two person booking. They didn’t have a phone to connect to front desk so we had to personally go and get them ALL FOUR DAYS! That is unacceptable! Would not stay at the Village again.
Susan
Stayed 3 nights in Mar 2024