Expected more for my money
Firstly the staff were excellent. Nothing was too much trouble.
The bedroom was a nice room, very comfortable, but the bathroom was disappointing. Not sure when the bathroom door last saw a lick of paint but there were grubby ingrained fingerprints down the inside. The bathroom itself was what I would expect from a far cheaper room. Functional but nothing special, as this was supposed to be a superior room, it was sadly lacking. Rigid shower screen made turning the taps on very difficult and the bath was basic. However the bathroom was clean.
The complementary robes were not clean. There was make up evident on one robe and a long black hair folded inside. New robes were sent up, properly packaged and very promptly but the damage was still done. And I felt the need to check the bed sheets and towels (all of which were clean)
To end on a high note however we ordered room service. Charges were about what we would expect. The food was delicious and very fresh and the recommended wine was lovely.
Well done to the staff, but this hotel needs a bit of an overhaul in terms of decor.