Ratings based on 487 Verified Reviews

3.6 out of 5
69% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Pleasant - but what's it called?

Posted 16-Jan-2018
Note that this seems to pass as the Met, the Leeds Met and various other things. Confusing when trying to find it on foot, as a colleague discovered.
3 out of 5
by A verified traveller from cumbria

Ok for the price but creaky floors

Posted 14-Jan-2018
Positives - great location, lovely lobby, friendly staff, good breakfast, bathroom ok, room warm and spacious. Negatives - rooms dated, floors really creaky so didn’t sleep from other guests, beds very small, no view
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Posted 30-Dec-2017
Fantastic stay, lovely friendly staff, gorgeous breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveller from York

Posted 23-Dec-2017
Excellent location in centre of Leeds. Staff very friendly and efficient. Room was a bit dated / tired and a bit small - but was comfortable, clean and has everything I needed for a week night work stay. Would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveller from Preston

Good location to train station and shopping

Posted 16-Dec-2017
Pros: Location and wonderful staff
Cons: Cleanliness of soft furnishings
Location: Easy access to the train station and shopping
Lovely hotel excellent location but looking a little tired upgraded to a family room but disappointed as it wasn't as clean as expected. Having previously stayed in a smaller room which was lovely we discovered the cushions were stained as was the bedding, the bathroom also could have been cleaner. The staff were wonderful professional and helpful and the breakfast was good so we would probably return as we appreciate the hotel was very busy with Christmas parties and gave us the upgrade so we wouldn't be disturbed by the noise.
4 out of 5
by A verified traveller from London

Would recommend, but not perfect

Posted 27-Oct-2017
Pros: It was very clean and in general I felt well provided for, with helpful staff and a comfortable well located room.
Cons: Room service is not worth the high price they charge a few broken amenities and the tv was placed directly in front of the mirror which was annoying.
Location: Less than 5 minutes walk from the station and probably less than 5 minutes from the main shopping centre, maybe 25 minutes walk to the university.
I came to Leeds for work and just needed a base for one night, the met offered a perfect location, so close to the main train station and a five minute walk from the main shopping area. The staff were friendly and the facilities were good. I have a few small maintenance issues, such as one of the lights in my room being broken, the windows aren’t double glazed so even when shut there was a slight breeze and noise travelled easily. Also the room service isn’t the best, to pay by card you have to go down to bar before the food arrives to pay but there was no one at the bar, with the abnormally high tray charge I’d expect more of this particular service. However overall it was a lovely hotel, very comfortable and clean if a little cramped and in an ideal location.
2 out of 5
by A verified traveller from Barnard Castle

Met leeds

Posted 23-Oct-2017
Very small room and bathroom, bathroom sink was blocked and Leeming, noisy at times. The bed was comfortable. There's no way on earth it's a 4 star hotel, travel lodge is superior every way. The new Ellington located round the corner is leagues ahead in every respect and within same price bracket. U
5 out of 5
by Joanne

Overnight stay

Posted 08-Oct-2017 on Hotels
I took my daughter to the University Open Day on 7th so decided to stay overnight. We loved our room and despite the location being on the front street with some late night noise, slept well. Breakfast was lovely and we found the staff helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Great location and met expectations

Posted 25-Sep-2017
Overall great experience, clean spacious room no faults. However, in the evening an older blonde member of staff raised her voice at reception to younger staff members which was uncalled for in front of guests.
3 out of 5
by Robert

This traveller left a rating score only Posted 21-Sep-2017 on Hotels