Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from manchester

central location not 4 star very basic

Posted 15-Aug-2015
Pros: location near station
Cons: toiletries, & teamaking facilities ear plugs
Location: central location near station &
dark room basic toiletries only 1 mini body lotion shampoo & soap no tea bags. woken at 6am by very noisy delivery vans this continued til after 9am, be aware when booking mystery hotel gamble! this gave us a saving of £5.00 each this should not be classed as a 4 star dark room very hot extremely noisy when window open
4 out of 5
for Everyone
by A verified traveller from Manchester

Nice hotel, close to centre

Posted 14-Aug-2015
Pros: Just the fact that there was nothing not to like.
Location: Close tot eh city centre
We stayed for a girls weekend away and had a lovely time. We didn't spend too much time at the hotel but we enjoyed the time we were there. Hotel staff were pleasant, the hotel was clean and the room was lovely.
5 out of 5
for Everyone
by A verified traveller from Scotland

Great hotel in the city centre.

Posted 01-Aug-2015
Staff were very helpful. The decor is amazing. Room was decent size and clean. When i booked i didnt expect it to look so posh inside. Was worth far more than i paid for the room. Would definitely book again.
3 out of 5
by A verified traveller from Northeast England

Overall OK but not brilliant behind the façade.

Posted 13-Jul-2015
Pros: Reception staff
Cons: Better quality rooms
Location: Close to city centre and all Leeds has to offer. There is a lot of building work going on in the area.
The entrance is grand and very clean. Reception staff were excellent and a credit to the hotel! I stayed for two evenings in a very small single room overlooking car parking area. This was also where the bottles from the bar and kitchen were thrown into big skip like containers, VERY NOISEY. The lift is so small I seen house-keeping staff struggle, without success, to get their trolley into it after many attempts. I'm not sure how they managed in the end as they kindly and thoughtfully allowed the people who were waiting to use it as they appeared to give up. The hotel rooms could do with a refit, especially the bathrooms as they are looking dated and sad. The coffee and tea in the room was of a very low standard and unfortunately, although it was long life milk it curdled when I added it to my coffee.
3 out of 5
for Everyone
by A verified traveller from Melbourne

Hotel with character in central area

Posted 03-Jul-2015
Pros: Lovely building. Excellent area.
Cons: The worst rooms should not be assigned to those who have booked through Expedia.
Location: All of Leeds is accessible from this hotel.
At first I was assigned a room with a single bed, no armchair and a bathroom in which the floor was saturated when you took a shower. I appreciated the fact that when I expressed my dissatisfaction the reception staff were sympathetic and allowed me to change to a better room, one with a double bed and an easy chair. The first room I was given was like a student's room in a college. Single people travelling alone should not have to put up with this.
3 out of 5
for Everyone
by A verified traveller from Lincoln

It's okay, but not 4*

Posted 15-Jun-2015
The room was okay, but not really 4*. The check in was friendly. The shower took an eternity to reach temperature. The noise from the wedding reception seemed to go on for ever. Due to bad handwriting on the key card wallet, some poor bloke got a shock when he tried to get it to my room. He was a floor out. No corridor checks overnight. I was greeted by half eaten kebab at my door! I didn't eat as i was on a schedule. No satisfaction check on checking out. Good location for trains, shops and bars. But only a 3* not a 4* hotel.
5 out of 5
for Families
by Camilla from Jyllinge

Perfekt til shopping

Posted 24-May-2015 on Hotels
Dejligt hotel. Ligger lige i byen. 2 minutters gang til Trinity shopping center :) 5 min til biografen the light.
4 out of 5
for Couples
by A verified traveller

This traveller left a rating score only Posted 12-May-2015 on Hotels
4 out of 5
for Couples
by M J from Newark

Great location

Posted 22-Apr-2015 on Hotels
Lovely hotel in need of a little updating, fantastic breakfast
3 out of 5
for Everyone
by A verified traveller from norge

Greit hotel, sentralt nær stasjonen.

Posted 16-Apr-2015
Pros: Sentralt beliggende. Hyggelig betjening. God frokost. Ok priser.
Cons: Minibar på rommet mangler. Hotellet er gammelt og noen rom trenger nok litt oppussing.
Location: Midt i sentrum, nær buss, tog og taxi. Greit med tanke på utflukter f.eks. Elland Road
5 fine døgn i forbindelse med fotballtur. Greit hotel for fotballlglade mennesker.