Ratings based on 193 Verified Reviews

4.3 out of 5
74% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Oct-2016
Couldn't fault this Hotel. Exceeded all expectations & I'm a seasoned business traveller.
5out of 5
Recommended
for Everyone
by A verified traveller from tyne& wear

First class hotel

Posted 12-Oct-2016
Pros: Everything
Cons: Nothing
Location: Well located for everything
Hotel is perfectly situated in Leeds ,close to everything. The hotel is well presented and nicely decorated from entrance lobby to check in desk Bar area well decor,room was clean and comfortable,bed was perfect
5out of 5
by A verified traveller

Clean and comfy place to stay

Posted 10-Oct-2016 on Hotels
Nice hotel, clean comfy room, big bed, nice toiletries, and great location right by the train station.
1out of 5
by A verified traveller

Misleading and disorganised

Posted 09-Oct-2016 on Hotels
It's very poor that you pay an extra £15 for breakfast only to be told at checkin that this is only continental breakfast and you have to pay more for cooked breakfast. Ordered morning paper but wrong one delivered explained this at checkout but still charged for paper that I didn't get. All pretty poor and disorganised
5out of 5
by A verified traveller

Malmaison Leeds - Just The Best!!!

Posted 29-Sep-2016 on Hotels
First time at Malmaison Leeds, booked it as a surprise for our wedding anniversary, was everything I hoped it would be and more. Upgraded to a superior room, was very spacious and in a great position on the 4th floor. Would definitely book again and would recommend to anyone. Special mention to the reception staff, they were friendly and efficient and made us feel very welcome.
4out of 5
by A verified traveller

Not good.

Posted 25-Sep-2016 on Hotels
I have stayed here many many times before and it has always been 'ok' - the kinda place where I'm happy to retreat to after a busy day. On this occasion, I arrived around 8pm and there was a long queue on check in. The young girl didn't seem to know what she was doing and had to keep disappearing to the office to ask someone what to do. Myself and another guest asked if there was anyone who could come and check us in and she replied that everyone had gone home and 'left her in the lurch'. When finally checked in, I asked if I could have same day laundry service, to which the answer came, again, I don't know... I am on my own and I'm not sure." My nights stay was made worse by a very noisy gentleman who was masturbating into the small hours of the morning and eventually I had to call reception who offered (at 1am) to move me to another room. I declined and thankfully the noise soon subsided. The next day I moved to another room. The room service is extremely expensive and the quality of the food (particularly the calamari and the croquette) was disgusting. I ended up walking to the local Sainsbury to get a bite to eat. I will not be staying here again. Ever.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Sep-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

Good consistent quality

Posted 21-Sep-2016
Does what you expect. Clean modern, slightly quirky.
3out of 5
by A verified traveller

Good hotel but no free parking

Posted 19-Sep-2016 on Hotels
Good overall but let down by the fact they offer no on site parking so you have to parking in a nearby public carpark which usually costs £20 per day extra (although they subsidise it by 50% making it £10 per day)
4out of 5
by A verified traveller

Wedding guests

Posted 12-Sep-2016 on Hotels
great central location, discount at the local Q park. Reception staff on arrival very nice, didn't get our complimentary champers on arrival as no one serving - boo! Stayed in a club room - decent size, comfy bed, clean bathroom with toiletries. Good shower. Received complimentary water for night 1 but not for night 2, for what we paid I'm sure a bottle of water could have been provided. We stayed for a wedding. The bar is as expected quite over priced. Beautifully set up and staff all seemed polite & helpful. Possibly cheaper hotels in area but depends what you want. I'd stay again but def go for club room, other guests had double and not as luxurious.