Title: The Jaxon Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Jaxon Motel in West Palm Beach with free parking ![Signature Apartment | Living area](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/4bd2e5a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/d999761c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Apartment | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/fa68639c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Studio | 2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/89383c88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/c37b9507.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Clematis Street, The Jaxon has plenty to offer. Stay connected with free in-room WiFi. 9.2 Wonderful ## Popular amenities - Kitchen - Air conditioning - Parking included - Free WiFi £50 includes taxes & fees 10 Nov - 11 Nov ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=116178796&PinnedHotelID=116178796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=116178796&PinnedHotelID=116178796&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=116178796&PinnedHotelID=116178796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=116178796&PinnedHotelID=116178796&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=116178796&PinnedHotelID=116178796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=116178796&PinnedHotelID=116178796&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=116178796&PinnedHotelID=116178796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=116178796&PinnedHotelID=116178796&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Classic Studio | 2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/e06e1b4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Studio 9.8 Exceptional 7 reviews ### Highlights Air conditioning Kitchenette Fridge 2 bedrooms Hairdryer Private bathroom Microwave Cookware/dishes/utensils Air-conditioning Hair dryer Private bathroom Kitchenette Microwave Refrigerator - 155 sq ft - Sleeps 2 - 1 Double Bed ![Family Suite | 2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/fb28593a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 7.4 Good 3 reviews ### Highlights Air conditioning Kitchenette Fridge Separate bedroom Hairdryer Microwave Cookware/dishes/utensils Stovetop Air-conditioning Hair dryer Kitchenette Microwave Refrigerator Cookware, dishware, and utensils - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Futon ![Signature Apartment | 2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/878761dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Apartment ### Highlights Air conditioning Kitchenette Fridge Separate bedroom Hairdryer Microwave Cookware/dishes/utensils Stovetop Air-conditioning Hair dryer Kitchenette Microwave Refrigerator Cookware, dishware, and utensils - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ![Superior Apartment | 2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/857795a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Air conditioning Kitchenette Fridge 2 bedrooms Hairdryer 2 bathrooms Microwave Cookware/dishes/utensils Air-conditioning Hair dryer Kitchenette Microwave Refrigerator Cookware, dishware, and utensils - 2 bedrooms - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Family Apartment | 2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/d289774b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Air conditioning Kitchenette Fridge 2 bedrooms Hairdryer Microwave Cookware/dishes/utensils Stovetop Air-conditioning Hair dryer Kitchenette Microwave Refrigerator Cookware, dishware, and utensils - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Queen Sofa Bed ![2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/117000000/116180000/116178800/116178796/00e6a949.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room 9.6 Exceptional 7 reviews ### Highlights Air conditioning Kitchenette Fridge Separate bedroom Hairdryer Private bathroom Microwave Cookware/dishes/utensils Air-conditioning Hair dryer Private bathroom Kitchenette Microwave Refrigerator - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/910000/902100/902053/bd7774b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott's Ocean Pointe Palm Beach Shores - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWest-Palm-Beach-Hotels-The-Jaxon.h116178796.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWest-Palm-Beach-Hotels-The-Jaxon.h116178796.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.74556%2C-80.05688&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Pzkiqgxu1sk7LVoQtmtXUaETDgA=) 3613 Broadway, West Palm Beach, FL, 33407 #### What's nearby - Port of Palm Beach - 4 min drive - 1.7 miles - Clematis Street - 6 min drive - 2.8 miles - CityPlace - 7 min drive - 3.0 miles - Palm Beach County Convention Center - 8 min drive - 3.2 miles - Rapids Water Park - 10 min drive - 5.1 miles #### Getting around - West Palm Beach Station - 12 min drive - West Palm Beach, FL (PBI-Palm Beach Intl.) - 20 min drive #### Restaurants - ‪Skunkworts Brewing Concern - ‬16 min walk - ‪Lamarina Restaurant - ‬11 min walk - ‪Northwood - ‬17 min walk - ‪Tapatia Supermarket - ‬11 min walk - ‪Tacos Y Antojito - ‬5 min walk ## About this property ### The Jaxon Motel near Port of Palm Beach Close to Clematis Street, The Jaxon has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Outdoor furniture Room features All guest rooms at The Jaxon include comforts, such as air conditioning, in addition to More amenities include: - Showers, hairdryers and shampoo - Kitchenettes, fridges and microwaves ## Similar properties ![Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/2900/2852/dbcacb8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 88 Palms Hotel & Event Center Villages of Palm Beach Lakes - Pool - Parking included - Free WiFi - Air conditioning 6.2 1,117 reviews £65 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2852&PinnedHotelID=2852&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/33000000/32590000/32580300/32580269/87a5a8f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn West Palm Beach I95 Outlets West Palm Beach - 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Pet-friendly - Parking included - Free WiFi - Air conditioning 5.8 798 reviews £64 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=151093&PinnedHotelID=151093&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/21500/21491/2869f1dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delta Hotels by Marriott West Palm Beach West Palm Beach - Pool - Free airport shuttle - Pet-friendly - Free WiFi 9.0 Wonderful 427 reviews £132 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=21491&PinnedHotelID=21491&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/30000/25400/25397/26e58149.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Palm Beach Lakes West Palm Beach - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 1,053 reviews £106 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=25397&PinnedHotelID=25397&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Wheelchair-accessible parking available ### Family friendly - In-room kitchenette - In-room microwave - In-room refrigerator ### Conveniences - Guidebooks - Virtual front desk ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Front entrance ramp - Hardwood flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Food and drink - Cookware, dishware, and utensils - Hob - Kitchenette - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Iron/ironing board ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The property charges 5 per cent for credit card payments There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 150 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Credit card charges are subject to a surcharge of 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as The Jaxon Motel The Jaxon West Palm Beach The Jaxon Motel West Palm Beach ## Frequently asked questions ### Is The Jaxon pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Jaxon? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at The Jaxon on 10 Nov 2025 start from £50.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/West-Palm-Beach-Hotels-The-Jaxon.h116178796.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Jaxon? > Self-parking is free at this property. ### What time is check-in at The Jaxon? > Check-in start time: 4:00 PM; check-in end time: 10:00 PM. ### What time is check-out at The Jaxon? > Checkout is at 11:00 AM. ### Where is The Jaxon located? > Situated in West Palm Beach, this motel is 0.7 mi (1.1 km) from Northwood Village and 1.9 mi (3 km) from Port of Palm Beach. Palm Beach Maritime Museum and Palm Beach House Beach are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Jaxon Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 80 8 - Good 10 6 - Okay 3 4 - Poor 3 2 - Terrible 6 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Brandon 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities the owner happened to be there when we were checking in and was so helpful! thank you for a great stay. ##### Brandon Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Alphonso 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was clean and very nice ##### Alphonso Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Marcia 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities My second time staying here. Its always clean and a very pleasant stay. I will be returning ✨️ ##### Marcia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### kuan 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent place to stay. Contemporary interior design, clean, and comfortable. Don’t expect too much on the exterior areas. Overall it’s great for the money ##### kuan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Shahriar 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities It was great i loved it. Super clean super good service. amenities are great. ##### Shahriar Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Simone 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities ⭐️⭐️⭐️⭐️⭐️ Great experience ##### Simone Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Russell 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Close to everything ##### Russell Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jonathan 20 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was much nicer than we were expecting and perfectly located for what we needed (5 minutes up the road from the cruise port)! Very clean and very well maintained! ##### Jonathan Stayed 1 night in Oct 2025 ### 8/10 Good #### Amari 7 Nov 2025 Liked: Cleanliness, property conditions & facilities Nice cozy with a beach house feel. Pictures are very accurate…sorta like a motel and no front desk, just remote handling of property. 24 rooms with only 17 parking spots first come first served otherwise you’ll have to park on the street…but still, not so bad. For the money I’d say definitely good bang for your buck. I’d stay here again! ##### Amari Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Melissa 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. AC worked great! Grounds were very nice with several relaxation areas. Easy check-in and check-out. Quick response to inquiries. Close to many restaurants and shopping. Very close to cruise port. ##### Melissa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Guetheleen 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay ##### Guetheleen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jaime 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a small kitchenette but good Keurig coffee. I didn't want to shop around so I don't have much to say. ##### Jaime Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jorge 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location was excellent. The room was clean and comfortable. ##### Jorge Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Abigail 27 Oct 2025 Disliked: Staff & service, amenities, property conditions & facilities How this is rated so high I have no idea. The room door did not close all the way leaving large gaps (even when locked) on both sides of it. A gecko crawled into the room with ease and we could hear the busy street and anyone coming or going from the property. There is no staff on-site so reaching anyone for concerns is not easy. While the room was clean, the intensity of cleaning supply smell gave us both an immediate headache. ![](https://a.travel-assets.com/ugc/hotel-reviews/d2dff2e7-ab1e-444a-ae01-e15b224cc215-1761590263770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/76e6a25c-ba60-48ea-8caf-d161217dd854-1761590263896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d256a10b-f236-41ac-87ee-5e237dd9d0d1-1761590264241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Abigail Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alejandro 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a wonderful place. ##### Alejandro Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Stephanie 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities An older style hotel that was remodeled but was very clean ##### Stephanie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Rebecca 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is newly renovated and looks beautiful in the room. Tasteful decor, kitchenette, firm bed, nice TV, bathroom essentials. Nice little lawn area to sit or play Cornhole. It isn't in the best area, but no one bothered the property. ##### Rebecca Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jonell 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, Clean room ##### Jonell Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kittiya 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Kittiya Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Louis 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed at the Jaxon for one night before departing on a cruise. The hotel is conveniently located between PBI Airport and Port of Palm Beach where the cruise departed. The room is very nice with a refrigerator, electric stovetop, and kitchen sink. The bathroom was clean and stocked with luxurious soaps and lotions. Check-in and check-out was seamless and automated online. I received the door code as soon as I submitted my identification and paid the deposit. I strongly recommend the Jaxon to anyone visiting the area! ##### Louis Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nancy 27 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities I loved how everything was neat and clean! ##### Nancy Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Damita 16 Jun 2025 Liked: Cleanliness, property conditions & facilities Very nice clean, quiet property. My room was super clean and my bed sheets were clean and soft, very soft. Not rough and itchy on my skin like most other hotels I have stayed at. I would also like to give a huge shout out to Ms Olga, thank you from the bottom of my heart for your service. ##### Damita Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Brandi 7 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Check this hotel out!! This hotel is a hidden gem. It looks exactly like the pictures. The rooms are decorated very tastefully and they include many small amenities that even larger more expensive hotels don’t. There’s a pair of slippers under the sink and ice in the freezer. There’s bottles of mineral water in the fridge upon arrival and the kitchen is fully stocked with silverware and cookware, including a hot plate. The area is very quiet at night and it’s very easy to receive deliveries. The train stations are very close and it’s a very bustling area. Olga was very attentive to all my needs and she answers the phone no matter the time of day or night. She is very responsive and courteous. She made sure she addressed any issues I had promptly and was excellent with her follow up. This was an amazing stay. I decided to extend my stay I was so pleased with the property. I will definitely be returning when I need somewhere in West Palm to stay. ##### Brandi Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Jennifer 3 Nov 2025 Disliked: Amenities, property conditions & facilities I don’t think I’ve ever had such a terrible experience at a hotel. Prior to check in, we received a call from customer service, and I could not understand the representative. The connection was horrible, we finally figured out that she was saying that the air conditioning was not working. We decided to take the room anyway because it was a cool night. When we got there the link to check did not work. They sent a link by a private number, and I did not recognize it. So I did not want to register my credit card with them. So we had to call back, and it was so frustrating. Because I cannot understand anything. The customer service person was saying. Finally, they gave us a code to get in the room. When we left, I checked the code to make sure we could get back in the room and we were locked out. I called back again and they needed my ID photo, but my ID was locked in the room. It was a nightmare. Luckily, the cleaning staff helped us out. Later,we couldn’t find parking when we got home after dinner. The room was adequate, but the door to the bathroom did not close. I also believe that they have cameras in the room because she mentioned on the phone that I should not turn the air conditioner off. I have no idea how they knew. I had turned the air conditioner off. The hero of the whole situation was the cleaning staff who helped us deal with our problems. She was great. ##### Jennifer Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Steven 26 Jun 2025 Disliked: Staff & service, property conditions & facilities #### God help you if you reserve a room here This place has no office. Arrived in an uber. Walked the property sever times upstairs and down and nowhere to check in. Finally called the hotel and some crazy woman answers. She would not shut up and listen to what I was asking. She just babbled like a crackhead. Without answering a single question she decided to tell me my reservation was cancelled and contact Expedia for a refund and hung up. Stay away from this place ##### Steven Stayed 3 nights in Jun 2025