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The Ben West Palm, Autograph Collection

4.0 star property
Discover an urban retreat where travelers can savor local and international cuisine, enjoy complimentary bike rides, or simply relax poolside

Choose dates to view prices

Located on Clematis Street, The Ben West Palm, Autograph Collection offers two restaurants, a poolside bar, garden, outdoor pool with sun loungers and umbrellas. Enjoy free bicycle rentals, high-speed WiFi, and dry cleaning in an upscale setting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £207
includes taxes & fees
1 Jul - 2 Jul

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Room options

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Showing 18 of 18 rooms

View all photos for Room, 1 King Bed, Balcony, Marina View

Room, 1 King Bed, Balcony, Marina View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Balcony, Marina View

9.6 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 343 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(23 reviews)
  • City view
  • 343 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Marina View

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 347 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 347 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Junior Suite, 1 King Bed

  • Sea view
  • 638 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 343 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 343 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 347 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 347 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 347 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Marina View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Balcony, Marina View (Mobility Accessible, Tub)

  • Marina view
  • 341 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Marina View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Balcony, Marina View (Hearing Accessible)

  • Marina view
  • 341 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 341 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • City view
  • 341 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in West Palm Beach, The Ben West Palm, Autograph Collection is near the beach. Clematis Street and CityPlace are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Palm Beach Zoo & Conservation Society and Rapids Water Park. Looking to enjoy an event or a match while in town? See what's going on at CACTI Park of the Palm Beaches. Visit our West Palm Beach travel guide
Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

  • Clematis Street
    Clematis Street
    1 min walk - 0.1 miles
  • CityPlace
    CityPlace
    9 min walk - 0.5 miles
  • Palm Beach Atlantic University
    14 min walk - 0.8 miles
  • Palm Beach County Convention Center
    17 min walk - 0.9 miles
  • Kravis Center For The Performing Arts
    18 min walk - 1.0 mile

Getting around

  • Brightline West Palm Beach Station
    10 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    15 min drive

Restaurants

  • Elisabetta's Ristorante
    1 min walk
  • Rocco's Tacos & Tequila Bar
    3 min walk
  • Roxy's Pub
    4 min walk
  • Spruzzo
    1 min walk
  • Skinny Louie
    3 min walk

About this property

The Ben West Palm, Autograph Collection

Upscale hotel near Clematis Street
Located close to CityPlace and Palm Beach County Convention Center, The Ben West Palm, Autograph Collection provides a poolside bar, a terrace and a garden. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • Express check-out, express check-in and wedding services
  • Outdoor furniture, meeting rooms and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 208 individually decorated rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 55-inch Smart TVs with Netflix, Hulu and streaming services
  • Premium channels, coffee/tea makers and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 57 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Proper Grit
  • Spruzzo

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17,013 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 145 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 23 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ben West Palm, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Ben West Palm, Autograph Collection?

As of 8 Jun 2026, prices found for a 1-night stay for 2 adults at The Ben West Palm, Autograph Collection on 1 Jul 2026 start from £207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ben West Palm, Autograph Collection pet-friendly?

Yes, The Ben West Palm, Autograph Collection allows dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 145 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ben West Palm, Autograph Collection?

Valet parking is available for USD 57 per night.

What time is check-in at The Ben West Palm, Autograph Collection?

Check-in start time: 4:00 PM; check-in end time: 5:00 AM.

What time is check-out at The Ben West Palm, Autograph Collection?

Checkout is at 11:00 AM.

Where is The Ben West Palm, Autograph Collection located?

Situated near the beach, this hotel is within a 15-minute walk of Clematis Street and CityPlace. Palm Beach County Convention Center and Worth Avenue Mall are also within 2 mi (3 km). Brightline West Palm Beach Station is 10 minutes by foot and West Palm Beach Central Brightline Train Station (WPT) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ben West Palm, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 421 out of 533 reviews
Rating 8 - Good. 52 out of 533 reviews
Rating 6 - Okay. 26 out of 533 reviews
Rating 4 - Poor. 17 out of 533 reviews
Rating 2 - Terrible. 17 out of 533 reviews

Reviews

Verified

10/10 Excellent

Marilou

Liked: Cleanliness, amenities, property conditions & facilities
Classy hotel with warm, courteous, and friendly service. Will recommend and stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great location and service was great
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Izhak

Liked: Cleanliness, staff & service, amenities
From arriving to departing the customer service from the staff was amazing. The rooftop bar and restaurant provides a gorgeous view of Downtown Palm Beach and Palm Island. The room was clean, spacious and very comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kahila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very accommodating, the room was immaculate
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jelena

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful and the staff is great!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Syreeta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive and accommodating. Beautiful view.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and nice rooms. Very luxurious
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, outstanding & attentive staff made our stay delightful!
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is a beautiful view overlooking the intercoastal. Went to a wonderful restaurant and the hotel has a shuttle, which will pick you up within 2 miles of the hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Marlowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and the amenities were 5 star ⭐️ Highly recommend for couples and families!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff was exceptional. Lovely building with lots of amenities and experiences offered
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in WPB! Clean, beautiful and staff is so friendly. Close to restaurants and bars
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and roof top pool/bar
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Justin

Hotel was magnificent. Food in the hotel restaurants was great. Service wasn’t as great in the restaurants but still definitely recommend!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impeccable and the staff are friendly and helpful. There are so many things to do in and around the hotel.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Elenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch and the property it’s beautiful. The shuttle service is very convenient.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Benton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and great staff. Restaurant a little slow in service and food and drink delivery time for its price point, but great food and views.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Gilbert and Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great luxury value

The Ben is a luxury hotel that is worth the little extra. Probably the best value in Palm Beach and downtown WPB. Very fun and walkable area.
Stayed 1 night in Sep 2024