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Hotel not for a disabled person. Carpets at entry are a tripping hazard. Elevator was broken and had to walk 3 flights if stairs with heavy luggage and a person with disabilities.
Randy
Stayed 1 night in Apr 2024
10/10 Excellent
Calvin
Travelled with family
29 Apr 2024
The hotel is an elegant throwback to the grand hotels of the past.
Harbor Town was beautiful; a clean, safe and meticulously maintained neighborhood. The hotel staff was not very attentive (phones not answered, no one at front desk on several occasions), the restaurants and their staff were excellent. Also, there was no coffee maker in the room.
Staff was very friendly and helpful with information about the area. Also loved the made to order breakfast. Being offered complimentary champagne when we checked in was also a nice touch!
Lovely, intimate feeling hotel. Everything we needed for a restful stay. It was conveniently located near downtown without being in the midst of heavy traffic. Breakfast was free from a very nice menu. I highly recommend this facility.
The beds were way too small, we could not get a good night sleep. They were supposed to be queen, but they were more like double.
The bathtub was dirty and did not drain and was very slippery, and my husband slipped and hurt his knee.
The carpet was not clean, it had some crumbs of some type of cracker
The manager was not very friendly.
Beautiful, quaint area of Memphis that is only 10-15 minute drive from Beale and restaurants. Though there are two restaurants in the hotel, they were both closed due to maintenance. We did get free breakfast across the street at Tug's which was delicious. We loved seeing the river and the surrounding park/landscape. There is a market down the street and some places to eat and shop. Our room was huge with a king bed and pull out sofa. The bathroom also very spacious. There was a fitness room but it was filled with cleaning equipment so it wasn't available. We would definitely stay again if we go back to Memphis.
The room had a unique armoire with built in tv. It had a nice seating table with chairs. The king size bed was great. The parking and area was very safe. There was a bike path across the street that made it a very fun stay.
Our room was very clean and comfortable. Toilet was loose and couldn't figure out shower at first, but once was did it was fine. I would stay at this Inn again if in Memphis. Beautiful area, very safe, and restaurants were decent. Liked that they had "happy hour". Breakfast was fantastic in very nice restaurant, Paulette's.
Fantastic location and the people gave great service, especially on last-minute requests (laundry service). I really loved my stay here with my husband
Ashley
Stayed 1 night in Sep 2023
10/10 Excellent
SANDY, Fulshear
11 Aug 2023
Liked: Amenities
Love the Mississippi River view
Not fond of the Terrace Club
Not great lighting in room; room was nice, service great, but a smell of grilling food throughout the foyer area and halls to elevator. Breakfast was very good for an included meal.