West Haven-Sylvan Holidays from £1,180

The rooms are so clean as is the property. The beds and pillows are great

Absolutely beautiful hotel with all the amenities! The room was spacious, bed was extremely comfortable and it even had a balcony with a view of the cute town! Would definitely stay again!

Our room was clean and quiet. They staff was super helpful and extremely friendly! Enjoyed our stay and will come back.

Staff was friendly and hotel was clean

The free buffet was really gross. The food was what I imagine prison food quality to be. So we definitely wouldn't factor that "amenity" into our budget for visit again. The pool was really a nice treat - but plan for literally nowhere to sit - there are 8 chairs at two tables, no chaise lounges. I was pretty grossed out that the elevator buttons weren't cleaned the entire time we were there - it was clear the same exact finger smudges were there and it makes you wonder when exactly the last time they cleaned or sanitized those commonly touched areas were. Our room wasn't gross though - so that's why I give it a fair rating overall. We will come back because it was centrally located and the room itself was okay. But yeah that breakfast/cocktail area feels like a prison cafeteria - gross food, not clean, terrible lighting I assume is meant to hide the lack of regular cleaning. Also expected to bus your own table. I've stayed in Embassy Suites since childhood - this isn't the standard I'd come to expect. The one by the airport is worlds better - just far away. In fact, we probably won't stay there again - the pool isn't enough of a reason and other hotels in the area have hotels. But if the price was about $50 less per night - that would match the vibe/quality.