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Reviews of Classic Motor Lodge West Green

2 out of 5
Classic Motor Lodge West Green
859 Victory Hwy, West Greenwich, RI

Reviews

6.6
Rating 10 - Excellent. 38 out of 160 reviews" "
Rating 8 - Good. 43 out of 160 reviews" "
Rating 6 - Okay. 23 out of 160 reviews" "
Rating 4 - Poor. 26 out of 160 reviews" "
Rating 2 - Terrible. 30 out of 160 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Avalon

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfortable stay. The trucks in and out at the rest stop gas station was a bit annoying. Also they need to put up shades, the curtains were see thru inside and outside. We used a blanket to cover the window.
Stayed 1 night in Jan 2024

2/10 Terrible

JUSTIN

Stayed 1 night in Dec 2023

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for last minute woild definitely nook again
Stayed 1 night in Oct 2023

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No one in their right mind would rate this place a 10. I believe those reviews are phoney. The place was clean, but inadequate and not well kept up. Missing: reading lamps by bedside, back-up roll of toilet paper, kleenex, comfortable place to sit, wobbly table -- no breakfast or in room coffee, no towel bars. The sink looked dirty, but may have just been damaged. Needs replacing. The drain was corroded and needs replacement. I found this place very uncomfortable. Perhaps the owners are new to the motel business and unaware of North American standards. Most hotels provide a back-up roll of toilet paper, and if not, someone is available to ask.
Stayed 1 night in Oct 2023
Response from RP on 23 Oct 2023
thanks for staying with us

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Sep 2023
Response from RP on 23 Oct 2023
Thanks For Staying With Us.

10/10 Excellent

John

Stayed 1 night in Jul 2023

8/10 Good

rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We did not know that their would be no hair dryers or coffee pots. Also we were upset that Expedia was $70 more per room so it cost me an additional $140 but that had nothing to do with the Classic Motor Lodge.
Stayed 2 nights in Jul 2023

8/10 Good

Brent

Stayed 1 night in Jun 2023

10/10 Excellent

Zelia

Stayed 1 night in Jun 2023

4/10 Poor

michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The bar across the road was rockin'
Oh my...barking dog, truckers, sketchy women (probably living/working there) individuals outside my room at 130am. I had to call the office. Everywhere we looked in the room was broken or peeling. The location worked for us. Good luck.
Stayed 1 night in Jun 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I probably wouldn’t stay again due to fees charged
It was clean and comfortable. It was odd that they charged $10.00 for the 2nd person. It was just me and my husband. I’ve never have been charged extra for a second person. It’s not because of breakfast because none was offered at this hotel.
Stayed 1 night in Jun 2023

2/10 Terrible

Noel

Stayed 1 night in May 2023

10/10 Excellent

Diane

Stayed 1 night in May 2023

10/10 Excellent

Joni

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had stays where the hotel was so gross we barely slept,here it was the complete opposite. The lady made the check in effortless and the room was especially clean. The location for us was perfect, not too close and not thar far.
Stayed 1 night in May 2023
Response from Vee on 15 May 2023
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich.

8/10 Good

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great floor and decor updates. Water was not hot. Good for a passing through trip.
Stayed 1 night in Mar 2023
Response from Vee on 15 May 2023
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich.

10/10 Excellent

Rosa

Stayed 1 night in Mar 2023
Response from Vee on 15 May 2023
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich.

4/10 Poor

Robin

Travelled with family
Disliked: Amenities, property conditions & facilities
very noisy - next to TA truck stop - will not stay there again
Stayed 1 night in Oct 2022
Response from J.P on 13 Oct 2022
Hello Robin We apologize for the inconvenience that was caused by the noise of the TRUCK STOP NEXT DOOR. We would have assisted you immediately if you given us a call. Thank’s For Staying with us……..

8/10 Good

Stuartoja

Stayed 1 night in Oct 2022
Response from HR on 4 Oct 2022
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Ravi on 6 Sept 2022
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

8/10 Good

Alan

Liked: Cleanliness, staff & service
Needs remodel
Stayed 2 nights in Aug 2022
Response from HR on 30 Aug 2022
Thanks for your feedback helps us improve and that is what we intend to do. And again thanks for staying with us

4/10 Poor

Janette

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The TV that wouldn't turn off.
Classic's rates were published at $95. per stay. However, they added $24.99 for using Hotels.com bringing the total to $119.99.
Stayed 1 night in Aug 2022
Response from Ravi on 12 Oct 2022
Hello Mr Craig SchroederYou have booked with hotels.com the Rate was 119.99 Tax 135.59. Please Make Sure With Hotels.com send you the reservation you made with them. The time you booked that’s what we got from hotels.com.Thank you for staying with us.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfect for a quick overnight.
Very friendly and easy check in and check out. Perfect for a quick one night stay while traveling.
Stayed 1 night in Jul 2022
Response from Rp on 31 Jul 2022
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

2/10 Terrible

Shef

Business traveller
Had to cancel,, they would not honor your cancelation policy.. Had a family emergency
Stayed 1 night in Jul 2022

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my needs. A quick trip into Rhode Island, a nice clean place to stay with very easy access to my intended locations. The owner was very pleasant and I was able to come and go with no problems. I'll stay here again.
Stayed 1 night in Mar 2022
Response from Rp on 29 Mar 2022
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accommodating.
Stayed 1 night in Nov 2021
Response from Vidi on 9 Nov 2021
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

4/10 Poor

madeline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2021
Response from Vee on 2 Oct 2022
Thanks for staying with us. We appreciate your business.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very well managed and the staff very responsive. Though the place is a bit spartan, the staff does a good job with what they have and they are friendly. Could use a single cup coffee machine.
Stayed 1 night in Oct 2021
Response from RP on 5 Oct 2021
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Run Away from this place
This was the worst hotel I have ever stayed at. Definitely not worth the price. Paint was peeling off the ceiling, rain water leaks, shower water temperature kept changing, bathroom and roof need repairing. Flies, mosquito and bed bugs in this property. Never recommend this place. No service. Better to sleep in my car.
Stayed 3 nights in Sep 2021
Response from kerri on 7 Nov 2021
Thank you for taking the time to share your concerns with us! Feedback is valuable whether good or bad, and I'm disappointed that you didn't seem to enjoy your experience with us. Again, thank you for your feedback, and for staying with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures on expedia this this room no justice we walked in and it was beautiful very up very clean to date was inlove with the little table and chair set they had we had a concern they came right to the toom to show us what we was doing wrong with the hot tub even offered for someone to cone and show us all the extras very happy with our stay
Stayed 1 night in Aug 2021
Response from Rp on 15 Aug 2021
Thank you for your recent stay with us. We know that you have many options when choosing where to stay in West Greenwich The Fact that you choose Classic Motor Lodge is an honor to us. We are Happy That you enjoyed your stay and Love The Jetted Tub Room. Thanks Again For Staying At The Classic Motor Lodge. Hope To See You Again….

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is an old, independently owned roadside motel adjacent to a truck stop (2 trucks in parking lot so it is still used as a trucker stay). This is very basic, bare bones, clean, no frills accommodation which met our particular need for a single night stay within driving distance of Newport, RI. (Jazz Festival). Able to accommodate our late night 11:20 PM arrival. Since all we needed was a place to sleep near Newport for 1 night on a summer festival weekend it met our need. Clean room, comfortable bed, cable TV, microwave, refrigerator, hot shower. Dunkin short drive down the road.
Stayed 1 night in Jul 2021
Response from Vee on 2 Aug 2021
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Looks of room dont compensate fee charged
Regular motel with not the greatest accommodations. Lots of truck activity as there is a gas station next to it. What I paid for the stay was not compensated by the looks of the room inside. Staff friendly for sure but not really sure if I would return if I pay what I paid in my recent visit.
Stayed 2 nights in Jul 2021
Response from Rp on 28 Jul 2021
Thank for staying with us

4/10 Poor

susan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
At least there was a bed.
I like to relax with a bath, but that was not an option as the lever changing the water flow from shower to bath was broken. The window curtain was not lined, so the room never really got dark as there were lights on the parking lot. And not that this was the motel's fault, but my young neighbor was fighting with his lady well into the night, and chose to do so outside his door, next to mine.
Stayed 1 night in Jul 2021
Response from Vp on 13 Jul 2021
Thank For staying with us. And Sorry That your stay was not comfortable.

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice manager
July 4th vacation. Raining hard and nice manager let us check in quickly and earlier. Super nice. Big gas station has what you need eight next to the motel. Shopping center and some restaurants near by. We will be back.
Stayed 1 night in Jul 2021
Response from Rp on 4 Jul 2021
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. No ice machine.
Stayed 1 night in Jun 2021
Response from Rp on 10 Jun 2021
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from RP on 1 Jun 2021
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from RP on 1 Jun 2021
Thanks For Sharing Your Impressions of our Property. We Are Pleased To Learn That Your Visit Was So Enjoyable. We Would Like To See You Again At The Classic Motor Lodge West-Greenwich

2/10 Terrible

Ernest

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from RP on 9 Apr 2021
Thanks For Staying With Us. But Sorry For The Inconvenience. There Is A Incidental Deposit Which Is Refunded. And It Is Mentioned On Expedia.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staff was unhelpful. Couldn’t find my reservation for 20 minutes and argued with me about it the entire time. No soap by the sink
Stayed 1 night in Feb 2021
Response from Kelly on 28 Feb 2021
Sorry For The Inconvenience but booking with Different Name And Providing A Different ID Takes Time figure It Out. Thanks For Staying With The Classic Motor Lodge.

10/10 Excellent

ScottD, Hudson nh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff very helpful no amenities...such as ice machine soda etc.
Stayed 1 night in Sep 2020
Response from kerri on 7 Nov 2021
Thanks For Staying With Us.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little motel!
Classic Motor Lodge was a great place to lay my head for the night. Room was clean, check-in went well. No complaints.
Stayed 1 night in Aug 2020
Response from RP on 18 Aug 2020
Thank you for sharing your impressions of our property! We are pleased to learn that your visit was so enjoyable.We are sincerely grateful for your kind feedback.We Hope To See You Again At The Classic Motor Lodge.

10/10 Excellent

MikeB, Rhode Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very nice service very flexible for checkin
Stayed 1 night in Aug 2020
Response from R P on 18 Aug 2020
Thank you for sharing your impressions of our property! We are pleased to learn that your visit was so enjoyable.We are sincerely grateful for your kind feedback.We Hope To See You Again At The Classic Motor Lodge.

8/10 Good

glen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Vp on 14 Jul 2020
Thank you for sharing your impressions of our property! We are pleased to learn that your visit was so enjoyable.We are sincerely grateful for your kind feedback.We Hope To See You Again At The Classic Motor Lodge.

8/10 Good

Edward

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Rp on 14 Jul 2020
Thank you for sharing your impressions of our property! We are pleased to learn that your visit was so enjoyable. We are sincerely grateful for your kind feedback.We Hope To See You Again At The Classic Motor Lodge.

2/10 Terrible

Mariana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Rp on 14 Jul 2020
Thanks For Staying With Us

2/10 Terrible

Nancy

Stayed 1 night in May 2020
Response from kerri on 7 Nov 2021
Thanks For Staying With Us.

8/10 Good

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Jan 2020
Response from RP on 31 Jan 2020
Thank you for sharing your impressions of our property! We are pleased to learn that your visit was so enjoyable. Every time you come. We are sincerely grateful for your kind feedback.We Hope To See You Again At The Classic Motor Lodge.

2/10 Terrible

Paul G

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2020
Response from sky on 15 Jan 2020
THANKS FOR STAYING WITH US

8/10 Good

Starr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a decent hotel for a decent price! We had a great stay!
Stayed 1 night in Dec 2019
Response from RAVI on 22 Dec 2019
Thank you for sharing your impressions of our property! We are pleased to learn that your visit was so enjoyable. We are sincerely grateful for your kind feedback.We Hope To See You Again At The Classic Motor Lodge....

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, super close to highway and Dunkin. Truck stop right next store was also a plus. The price is super low but 110% worth it. Love staying here and will definitely be back!
Stayed 1 night in Dec 2019
Response from roy on 14 Dec 2019
Thank you for sharing your impressions of our property! We are pleased to learn that your visit was so enjoyable. We are sincerely grateful for your kind feedback.We Hope To See You Again At The Classic Motor Lodge.