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"Room was clean and staff was friendly! We have some extremely loud guests above our room and we let the front desk know and they handled it immediately. Breakfast could’ve been better, not much variety and the pancake machine wasn’t working. "

"A"

"Cool vibe! Everyone was so helpful and pleasant. Great location for us as the hotel is right in the middle of USC campus. "

"The “refreshed” rooms have poorly installed shower doors. They were literally falling off their brackets. A true hazard as they are glass. Reported to front and they moved us to another “refreshed” room where those shower doors were also not hung properly but not as dangerous as the first room. "

"Great service and clean rooms"

"The room was raggedy and filthy. The comforters had brown stains on them and the furniture was dirty."

"They must have paid a fortune for the staged photos of this hotel. Only one close photo is the main lobby. everything else was terrible. The room you could tell was broken into at one point and all they did was paint over the door frame. they bathroom had a broken shower curtain rod, bathtub drain out of place, and no fan. The window was only held together with what looked like sunshade film and leaked into the room as it tapped onto the AC. The sounds that came out of the bathroom each night sounded like an airplane taking off, which I could only figure to be when another room would use their sink, shower, or toliet... Terrible hotel. "

"Wonderful staff but the bathroom door did not lock. Heads up if you’re stating here with kids. "

"I stayed just overnight with my daughter. The room was clean. The beds were comfortable. The area felt safe. Lots of nice dinner options very close. It was less than 10 minutes to the zoo and to downtown. I would stay here again. The breakfast was nice. "