Indoor pool, 5 outdoor pools, pool umbrellas, pool loungers
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Reviews of Grecotel Casa Marron All Inclusive Resort

4 out of 5
Grecotel Casa Marron All Inclusive Resort
Lakopetra, Kato Achaia, West Achaea, Peloponnese

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
From our perspective, as a couple, this was not the hotel for us - we remembered what it was like to have children and it would have been a great location as it is lively and full of young families. The beach is good , the pools are busy and full of families. Our room was very sparsely furnished and our ‘private balcony’ was a very narrow ledge. The food is ok but not much width of choice - the service was a bit chaotic. The guest relations team were excellent and listened carefully to my suggestions on creating quiet dining and pool space for adults. If you have a young family this is a great place to go.

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities
Beach is beautiful. Size of the resort is impressive. But not a relaxing place to visit. Majority of guests have little children running around screaming. The resort also likes to blast techno music until late at night right next to the main building of rooms. Definitely not relaxing. My room had a non working phone and a shower that didn't drain. No compensation made. I asked about a refund for checking out early, they would not accommodate.
Stayed 6 nights in Oct 2022
Response from Avdelas Ioannis on 10 Oct 2022
Dear Guest,Thank you very much for taking the time to post this review shortly after your recent stay at Casa Marron and sharing extensive feedback on what seems to have been a non-satisfying experience at our hotel.We are delighted to learn that you enjoyed the lovely beach location.Moreover, your feedback as regards the inconvenience you experienced on the hotel during the evening entertainment is more than valuable for us to investigate and take all the necessary actions to correct things, as we constantly strive to achieve only the highest level of quality, service and hospitality.Please accept our apologies for any inconvenience caused and regarding the points that you are highlighting in your review.Although we failed in leaving you a pleasant memory of your stay, we would be truly grateful to have another opportunity to welcome you back and deliver an attentive and memorable stay.Yours respectfullyAvdelas IoannisHotel Manager

10/10 Excellent

Demetrios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout, nice facilities, good dining options.
Stayed 2 nights in Jun 2022
Response from Hotel Management on 17 Jul 2022
Dear Mr Demetrios, greetings from Casa Marron, It fills us with so much joy to read how much you enjoyed your stay with us at Casa Marron and that we made a lasting impression with your stay. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and we are more than happy we met your expectations. Please be assured that your comments have been shared with the team and that you will always be more than welcome to Casa Marron. We are looking forward to the opportunity to welcome you back. With kind regards

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from The Hotel Management on 14 Jul 2019
Dear Mr Antonios, kalimera, thank you very much for your feedback! We look forward to welcome you again in our hotel in the near future! Best regards

8/10 Good

Liz family, Australia

Liked: Cleanliness, room comfort
Great mini stay
It was ok.. Ok for the children and adults. Load. Average food, too expensive for the service and quality received but if u want that location it's pretty much all that's around

10/10 Excellent

Joost

Travelled with family
Liked: Cleanliness, staff & service
Great service and the best hospitality!
Stayed 3 nights in Oct 2023
Response from Your Casa Marron team on 25 Oct 2023
Dear Joost,Thank you for choosing ! We appreciate you taking the time to post a review about your experience with us. It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized. We look forward to having the pleasure of welcoming you back to the resort soon. Our best regards

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities
The food is great and the location is even better.
Stayed 4 nights in Sep 2023
Response from Your Casa Marron team on 16 Oct 2023
Dear Ms/Mr Lenmart,Thank you for choosing our hotel! We appreciate you taking the time to post a review about your experience with us. It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized. We look forward to having the pleasure of welcoming you back to the resort soon. Our best regards

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Your Casa MArron team on 6 Oct 2023
Dear guest,Thank you for choosing ! We appreciate you taking the time to post a review about your experience with us. It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized. We look forward to having the pleasure of welcoming you back to the resort soon. Our best regards

10/10 Excellent

VASILEIOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Athanasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετικό
Πραγματικά εντυπωσιάστηκαμε από τις παροχές. Απρόσμενα υψηλού επιπέδου all inclusive. Πολύ όμορφος περιβάλλοντας χώρος. Μόνο το δωμάτιο ήταν μικρό και απλοϊκό, αλλά δεν έπαιξε κανένα ρόλο γιατί εντυπωσιάστηκαμε από όλα τα υπόλοιπα (αυτο ειναι κατι που δύσκολα διορθωνεται, γιατι το ξενοδοχειο δεν ειναι καινούργιο, αλλα το ελλειμα αυτο καταφερνουν να το υπερκαλυψουν με ολα τα αλλα).Το φαγητο και τα ποτα ήταν top. Όλα πολύ καθαρά, προσεγμένα και πολυτελή. Πλήρως ανακαινισμένο και σε εξαιρετική κατάσταση. Καθημερινά έβλεπες υπαλλήλους να βάφουν τοίχους, να φροντίζουν τους κήπους κλπ. Δεν υπήρχαν καθόλου φθορές. Όλοι πολύ ευγενικοί και εξυπηρετικοί. Μας πήραν π.χ. τηλέφωνο για να μας ενημερωσουν οταν ξεχασαμε το παραθυρο του αυτοκινητου στο παρκινγκ ανοιχτο, οπως και οταν δεν μας εύρισκε ο γιος μας. Εκει σιγουρα δεν χανεται κανενα παιδι. Κάνουν τα μέγιστα για να περάσει καλά ο πελατης. Αν και ειμαστε συνηθισμένοι απο πενταστερα ξενοδοχεια και ειμαστε γενικα αρκετα απαιτητικοι και ιδιοτροποι, ενθουσιάστηκε με αυτό το ξενοδοχείο, ειμασταν συνεχως με ενα χαμογελο στα χειλη και περάσαμε υπέροχα. Προφανως και θα το ξαναεπισκεφτουμε.
Stayed 3 nights in Jun 2019

4/10 Poor

Sara

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Renovierung dauert an!
Laut Beschreibung auf der Homepage des Hotels und beim Vermittler wurde das Hotel im Winter renoviert. Als wir Ende Mai dort ankamen, stellte sich jedoch bereits beim Pförtnerhäuschen am Eingang raus, dass die Renovierung noch lange nicht abgeschlossen war! Die Zimmer waren zwar sehr hübsch und neu, aber von den mehreren Pools, die auf den Bildern herrlich aussahen, waren einige noch im Bau begriffen und gar nicht befüllt. Auch war anscheinend nur eines der Restaurants geöffnet. Die Wege wurden mit Presslufthammern bearbeitet. Es waren gefühlt etwa 10 Gäste dort, und 3mal soviele Handwerker. Der Strand ist übrigens nicht, wie in der Beschreibung dargestellt, ein Sandstrand, sondern ein Kiesstrand. Nach einer kurzen Beschwerde wurden wir noch am gleichen Tag in ein anderes Hotel der Grecotel Gruppe gebracht, das Beschwerdemanagement zumindest funktioniert gut. Es ist nicht verständlich, wie das Grecotel Management die Hotelseite noch mit weiteren gerenderten Fotos updatet, wenn die Renovierung bestimmt noch einen Monat andauert, und nirgendwo einen Hinweis zum Stand der Bauarbeiten gibt.
Stayed 14 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

maria, Gävle

Liked: Cleanliness, staff & service
Bra semester
Otrolig bra familj semester.

10/10 Excellent

APOSTOLOS, Athens

Liked: Staff & service, property conditions & facilities
Excellent all inclusive property
Hotel is ideal for families looking for relaxation along with their kids. Excellent surroundings, excellent pools, excellent kids animation great beach excellent breakfast, medium lunch, nice dinner quality & quantity. I definitely propose it and will visit again...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Наталья, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасный семейный отель
Отдыхали во второй половине сентября 2013 г . Семья с двумя детьми 10ти и 3х лет. Отдых получился чудесный - великолепный пляж, чистое море, пологий вход в море. Вполне достойная кухня, голодные не были никогда. Номера убирают регулярно, белье меняют. На территории есть детская площадка, детский клуб. Из недостатков я бы отметила слабенькую анимацию как в течение дня, так и вечером, но, возможно, это объясняется концом сезона. Также отсутствие бутылированной питьевой воды и свежих или, хотя бы, пакетированных соков (из напитков только колы-фанты-спайты и порошковый, судя по вкусу, сок). Отелю необходимо сделать небольшой ремонт, потому что "уши" обветшалости высовываются то тут, то там - совсем уж бедненький банный комплекс, ржавчина на пляжных душах. Но все эти мелкие недочеты с лихвой окупаются радушием персонала, теплым морем, искренним восторгом детей, плещущихся в теплом море и катающих с водных горок. Поэтому семьям с детьми, ищущим спокойный размеренный отдых, отель посоветую безусловно. И сама, наверняка, еще раз приеду.