Microwave

Reviews of Family Inn

2.5 out of 5
Family Inn
350 W Walnut St, Watseka, IL

Reviews

4.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 2 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

3.0/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

3.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Leroy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in bad news of repair.
Stayed 1 night in Sep 2023

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a odor in the lobby and the room. The room and linens were dingy.
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One week for work
Very strong tobaco odor, TV never did work, owner offered to fix it and never showed up to do so, everything in the bathroom gets wet when showering, lots of highway noise, people next door make loud noise all hours, arguments in parkinglot at night, and plenty of cockroaches.
Stayed 2 nights in Apr 2023

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Meet Patel on 20 Jan 2023
Thank you for your feedback. We do appreciate you for staying with us. However, in spite of us offering you an early checkin at no additional cost, you tried to dispute the charge which is not appropriate without letting us know where we were not able to meet your expectations. We have very worked hard to remodel this place in the last couple of months. We would love to make things right for our customers. Please do give us an opportunity to serve you again.