Apartment, Private Bathroom (1) | Living area
Check availability

Reviews of Cristol Clear Living at Thornhill House

3.5 out of 5
Cristol Clear Living at Thornhill House
14 Upton Rd, Watford, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winding down in Watford
What a gem! I regularly stay in Watford on a regular basis I as I have an office there and most of my customer visits are easily commutable from the station. I was struggling for accommodation and took a chance in something new! I’m delighted I did because the Cristal Apartments are fantastic! Wonderful to have a “home from home” when you’re away. So instead of having to worry about calling room service in hotel, simply spend a fraction of the expenses on tea, coffee etc, stick a pizza in the oven while you freshen up and settle down for some work in a relaxed atmosphere without any pretence which comes with hotel living.
Stayed 2 nights in Feb 2020
Response from Simon on 15 Feb 2020
Thanks very much for your kind review. We aim to please :-) Hope to see you again soon! The Cristol Clear Living team

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Our family of 4 thoroughly enjoyed staying here for a weekend. We drove to Harry Potter studios one day, which was about 3 miles away. Having free parking at the accommodation was great. The next day we packed up, checked out and left the car at the property whilst we walked 25 mins through a park to Watford tube stop. 35 mins later and we were in the centre of London. The apartment itself is spacious and clean. The bathroom is a little dated but perfectly adequate for a family. The only issue we had was that there was only 2 mugs and 1 non-wine glass, meaning we had to drink in stages.
Stayed 2 nights in Nov 2019
Response from Simon Cristol on 4 Dec 2019
Dear Greg Thanks so much for your feedback, it was great to have your family stay with us. Apologies about the lack of mugs and glasses. This has now been rectified and a system implemented to ensure that our cleaning teams keeps abreast of inventory checks :-) We have also updated the bathroom since your visit. Thanks again for the feedback and we hope to see you again soon. Best wishes Simon Cristol Managing Director

10/10 Excellent

Winston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for the purpose of our trip. Shops, mall, and some nighlufe was within walking distance! However, Simon the manager, has to be the best assest of this property. While we did nor incur any concerns requiring ongoing contact, all communications from check-in to check-out, were extremely pleasant and easy Having previously vacationed at similar facilities, I cant stress how badly poor management can affect a vacation.
Stayed 9 nights in Aug 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Watford apartment
We stayed in the apartment in Watford for a week recently & enjoyed the comfort and space. It was well equipped with everything we required to make our stay comfortable. The bedding and towels were of good quality & the decor pleasing. Security was good & the instructions for arrival & departure were clear & easy to follow. Communication with the manager Simon was excellent & he was abailable to assist if needed.The location was perfect, close to the main shopping precinct with plenty of eating places nearby. We expected some noise but only heard some street noise in the early hours from the clubs nearby on the weekend. It wasn't a problem We would stay there next time we visit.
Stayed 6 nights in Jun 2019

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The stay was perfect. We are a family of 5, 2 adults and 3 children this offered us the perfect base for our trip to the Harry Potter tour, we were within walking distance of the town centre and the shopping Center which ment I could leave my car and relax with everyone else. The apartment was decorated to a high standard with everything we needed the kids were made up to have internet access and I was happy to have sky channels through the now tv service I really felt it was a home away from home. For us it was much more convenient than a hotel room and everything was easy from the check in to the departure. I would not hesitate to stay here again or in a similar apartment elsewhere.
Stayed 2 nights in Dec 2017

10/10 Excellent

Byju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great experience....All as promised... Highly recommended ..will definitely visit again..
Stayed 2 nights in Oct 2017

10/10 Excellent

Harooj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good!
The apartment was clean and spacious, we had amazing service from Simon who made sure our stay was enjoyable. The apartment was everything we expected and I would definately recommend anyone sightseeing to book this place.
Stayed 3 nights in Jun 2017

8/10 Good

LEIRE

Liked: Staff & service, property conditions & facilities, room comfort
excellent
Excellent
Stayed 7 nights in Jul 2019