Waterside Arts Centre

On the positive side : The bed was comfy, the heating worked, the shower worked. On the down side: Access to the hotel parking was not stated so we parked next door and were told we had to go around to the back of the building. The signs were not seen as it was dark and we ended up parking in a place we should not have. Check before you go if thinking of using. Getting access was odd and not as described in the site details on Hotel.com or on the message sent to me. Not complicated but I was not given a code and told we would be let in by the caretaker. Then told about payment. ONLY BANK TRANSFER OR CASH. Luckily I (just) had enough cash. Had to give this to "the caretaker". Codes given to us but no check that we had parked correctly. Room we were in (1) was not as shown in the Hotel.com picture. It was OK but not well decorated, Not good if we wanted to stay longer. Had to put a lot of things on the floor as nowhere to put them. Television did not work very well (bandwidth issue?) but we did not use it much. Nowhere to put anything in the shower and loo room. Not even towels. Kettle and electrical items fed off 13amp extension cables. Not sure about H+S ! We had a night sleep for not a lot of money but will not use again and will maybe pay a bit more for something more reliably better next time. Your choice, but investigate all reviews. Some are from older hotel (offering breakfast etc!) Not sure how this is a 4 star hotel!!! .

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They were very accommodating with our arrival time and the location is perfect! Rooms were spotless and the bed and pillows were really comfy. Staff all very kind Had some issues with the TV - We didn't raise this at the time but I know they would have looked into it if we did! Parking as listed is £10 a day and I'd say that's very good. The parking is located by the side of the hotel around the park - Which is alot nicer than other hotels which are right in front or on the road! So was glad to have the car more securely parked - Thank you Would have loved some bedside lamps for the evening but otherwise a very pleasant stay! We will be back for sure on our next trip!