Good afternoon, thank you for your stay and leaving us a positive review we very much appreciate it and hope to see you again soon. Josh Ibis team

Good morning, we are so sorry about the WIFI situation we are trying everything we can to fix the problem and our neighbouring hotels have WIFI. Apologies once again about the bathroom, we do room checks daily to ensure rooms are clean and ready for guests. Will pass this onto the housekeeping team to check and sort the issue. We hope to see you again soon to provide a better stay than the last. Josh Ibis team

Thank you for sharing your feedback with us! We're thrilled that our location near the train station and cruise terminal made your travels easier. Convenience is key, and we're delighted to have played a part in enhancing your experience.We look forward to welcoming you back for another seamless stay in the future!Warm regards,

Thank you for your feedback, we are glad you enjoyed your stay with us and we hope we can have you back soon.Best regards,Ibis team

Good Morning,we are so glad to hear you got to enjoy our incredible location with us here at ibis.

Good evening, thank you for your stay and leaving us a high score we very much appreciate it and hope to see you again soon. Josh Ibis team

Good Morning,thank you so much for your review and we are so glad to hear you found good value ! we look forward to seeing you again.

Good morning, thank you for your stay and leaving us a positive review we hope to see you again soon, Josh Ibis team

Good Morning,i am so glad to hear you enjoyed your stay here with us ! we look forward to seeing you again soon !

Hi Grant, thank you so much for your rating, we thank you for choosing Ibis and hope that we will be welcoming you on your return in the near future.

Good morning, thank you for your stay and leaving us a high score we do appreciate it and hope to see you again soon, josh Ibis team

Dear Guest,Thank you for your kind words and for choosing to stay with us at ibis. We're thrilled to hear that you found your experience enjoyable and that our staff made a positive impression with their friendliness and helpfulness.Your feedback reinforces our commitment to providing exceptional service.We appreciate your support and hope to have the pleasure of welcoming you back to ibis for another pleasant stay in the future.Best RegardsTwinslee FernandesFront Office Team Leader

Good Morning, your feedback is so appreciated ! we are happy to hear we could offer you a great stay.

Good Morningthank you so much for your review! we look forward to seeing you again !

Good Morning,Thank you for your feedback, we are so glad you found us convenient for your little break before or after your cruise.We hope we can have you back in the future.Warm regards,Ibis team

Good Morning,thank you so much for your review your feedback is great appreciated - we love to hear back from our guests ! your comfortability is our top priority ! our location is something that we pride ourselves on and we are so glad to hear you could enjoy this with us.the tablet on the desk is used for the ease of yourselves and can be very effective in this instance this may have not been the case, but we are so glad both members of staff we able to aid in different ways. kind regards

Good Morning,thank you so much for your review your feedback is great appreciated - we love to hear back from our guests ! your comfortability is our top priority !kind regards

Good morning, thank you for your stay and positive comments it is very much appreciated and we hope to see you again soon, Josh Ibis team

Good morning, thank you for your stay at Ibis and scoring us highly, hope to see you again shortly. Josh Ibis team

Good Morning,thank you so much for your review your feedback is greatly appreciated and we look forward to seeing you sometime again soon.kind regards

Good morning, I am sorry to hear you weren't happy with the rooms, we are making improvements here and there. We do hope to see you again shortly to give you a better stay than the last. Josh Ibis team

Good Morning,thank you so much for your review and your feedback !kind regards

Good morning, thank you for scoring us highly we appreciate the positive feedback and hope to see you again shortly. Josh Ibis team

Good morning, our location is a huge benefit to us being located near the city center and the ports. We hope to see you again soon, Josh ibis team

Good morning, thank you for scoring us highly we do appreciate it and hope to see you again soon.

Hi David, thank you so much for your four star rating, much appreciated, we look forward to welcoming you back in the future. Many thanks,

Good morning, thank you for your stay and glad you had a good stay with us. I appreciate the shout out and will let Eleanor know as well, we hope to see you again shortly. Josh Ibis team

Good morning, we are sorry to hear that the cleanliness of your room was not satisfactory. I can assure you we do room checks to make sure rooms are clean and ready for guests, however this can be missed sometimes and we apologise. We do hope to see you again to provide a better stay than the last. Josh Ibis team

Good morning, thank you for your positive comments we do strive to provide guests with a clean and comfortable room. We do have a good location, close to local amenities and transport links. We do hope to see you again in the future. Josh Ibis team

Good afternoon, we are so sorry you felt check-in was not as welcoming as you'd like, we hope every guest feels welcome in our hotel and will pass this on to the team to ensure great customer service to all guests. Thank you for your positive comments and we do hope to see you again to provide you with a stay that is more welcoming and satisfactory. josh Ibis team

Good Morning,we are so glad to hear you enjoyed your stay here at ibis !

Good afternoon, I am so sorry about the hot water situation I can assure you it has now been fixed and we sincerely apologise for the inconvenience. Hope to see you again to provide you with a better stay than the last. josh Ibis team

Good morning,thank you so much for your review your feedback is appreciated.kind regards

Good Morning-we are so happy to hear this is the case your feedback is appreciated and and we are thankful that you enjoyed your stay here with us at ibis Southampton

Good Afternoon,we glad to hear you enjoyed the location of your stay with our key cards we understand the frustration this could cause if the key card is near anything like phones or credit card or any magnetic this can disable to cards, we would be more then happy to reset your key card if it turns itself off before your checkout time.kindest regards

Dear Peter, thank you for your rating, we appreciate your feed back. Thank you,

Good afternoon, thank you for your feed back this is so important to us and helpful to alert us where improvement is needed. We look forward to welcoming you back in the future.

Good afternoon, thank you for your feed back, this is so important to us, so glad that you found the hotel accommodating. We look forward to welcoming you back in the future. Many thanks,

Good afternoon, thank you for taking the time to submit this review. So happy that you have had a satisfactory time at the hotel and that you found the staff friendly. Feed back is very important, we look forward to welcoming you back in the future, many thanks

Good Morning,thank you so much for your feedback we are sorry to hear the breakfast was not the standard we strive for we can assure you the items on the breakfast is replenished frequently however this will be discussed with the chef and acted on. we look forward to seeing you again soon. kind regards

Good Morning,i am so glad to hear you enjoyed your stay we appreciate your feedback and hope to see you again.kind regards

Good Morning,i am so glad to hear that you have had a good stay with us here at ibis. we look forward to seeing you again here at ibis.kind regards

Good Morning,thank you so much for your review, we look forward to seeing you again soon here at ibis.kind regards

Hi David, Thank you for taking the time to submit your feed back, this is so important and we are very grateful.

Hi Joannne, Thank you for taking the time to submit your feed back, this is so important to us and we are very grateful. Thank you

Hi Diane, Thank you for taking the time to submit your feed back, this is very important to us. Thank you

Good afternoon Penny, Thank you for your feed back, so glad that you have enjoyed your stay with us, we look forward to welcoming you back in the future, kind regards,