Ratings based on 3,124 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice hotel lose to the museum

Posted 28-Jul-2016
The room. Oils have been cleaner. And workers woke us. Up. At. 8am to. Clean. Our room
4out of 5
by A verified traveller

Posted 28-Jul-2016
Hotel was clean and hotel staff very friendly. My family and I enjoyed our really enjoyed our stay.
4out of 5
by A verified traveller

Great location, 2 blocks from metro.

Posted 24-Jul-2016
Very nice hotel, 2 blocks from metro, and walking distance to capital hill. only downside is you have to pay for wifi, and use of the computers in the business room. These should both be free.
5out of 5
by A verified traveller from Ocala, FL

Perfect for a family trip to DC

Posted 23-Jul-2016
Pros: Location, friendly staff
This hotel is in a perfect location, walking distance (even with luggage) to Union Station. Then walking distance to almost every sight to see in the city. And the staff was great!
4out of 5
by A verified traveller from Jersey City, NJ

Excellent hotel close to Union Station

Posted 19-Jul-2016
Pros: The property, including the room was very clean, well-maintained. I'm kind of finicky about bathroom cleanliness but I was pleased. Food was amazing!
Cons: The staff could better co-ordinate on special requests like late checkout so that they don't interrupt the guest.
Location: Very close to Union Hotel. Easy access to cabs, lots of restaurants and tourist attractions nearby.
I picked this hotel for the ease of access since I was arriving late at night and it was perfect. Its a well-kept high-end hotel. Staff was courteous. I ordered room service and the food was amazing, presentation was excellent and delivered on time. My return tickets were for the evening, so I asked if I could check-out late. Hotel charged me 50$ extra for late checkout which I paid because I wanted to nap considering I didn't get much sleep the night before. The lady at the reception called housekeeping and told them I'd check out late and yet, housekeeping interrupted my sleep 3 times!! Each time I had to yell that I was checking out late. This despite the fact that I hung the Do Not Disturb sign on the doorknob. Needless to say I only barely got any sleep. Disappointed with the lack of co-ordination which is why I gave a lower rating. No complaints otherwise.
5out of 5
by A verified traveller

Great Hotel

Posted 18-Jul-2016
Loved the lobby - very cool vibe! Very nice staff and were helpful
3out of 5
by A verified traveller from California

Work trip

Posted 06-May-2016
WiFi not included. That's just ridiculous for a modern hotel.
2out of 5
by A verified traveller

Rude staff.

Posted 05-May-2016
Staff was rude from the moment that we checked in. I expected to be treated a lot better from the personnel. A lot of noise came from the bathroom toilet and the walls/doors were poorly insulated since we heard tvs and music playing from other rooms.
5out of 5
by Francois

This traveller left a rating score only Posted 27-Apr-2016 on Hotels
3out of 5
by A verified traveller

Nice hotel close to Capitol

Posted 26-Apr-2016
Comfortable room with large bathroom. Area was noisy with fire station right down street. Staff was friendly. Location was right between Capitol and Union Station.