Search Hotels Near Walter Gerrells Performing Arts and Exhibition Center, Carlsbad

"The staff was friendly. The room was clean and recently remodeled, but there was a hole in the bathroom wall and the TV didn't work. The bed was uncomfortable and the pillows were small. Breakfast was decent. It was an impromptu place to stay to get to Carlsbad Cavern early the next morning. I wouldn't want to spend more than a night there "

"They switched our room type without telling us. They when I came back down, was told there's nothing else available. I wanted a partial refund and was told I'd have to talk to the manager who of course is not there all weekend. I tried calling the number on her business card that they gave me few times, but each time it gave a busy signal then hung up on me. I eventually gave up, which I'm sure was the plan all along. So in summary, the place is ok otherwise, but do not pay for an upgraded room because they may change it on you and there's nothing you can do about it."

"This hotel is in the middle of a remodel so that should make it better. Rooms were $300 a night for two nights middle of the week. Our not yet remodeled room was not worth $300. The room had very little counter space and no suitcase stands and the front desk couldn't find any. Like most hotels the room didn't have enough hooks to hang things like used towels or jackets. Size of the room was good and the hotel is pet friendly. It is a 20 minute drive from here to Carlsbad Cavern National Park."

"The beds were super comfy. The kids enjoyed the complimentary breakfast. "

"The staff were nice. We had a do not disturb sign up and every time we left the sign would be down and the housekeeper would have been in the room and exchanged the towels. It’s not that big of a deal except we had the sign up and the house keeper did not respect our privacy. She went all 3 days. I did not say anything about it because it was just the towels that she would pick up and replace. What was frustrating was when I asked for toilet paper, she told me I had to go to the front desk. There was some on her cart. The stay was okay other than that. You get what you pay for. "

"Place was very clean and had a lot of room in the room. "

"Staff was very nice. Room keys did not work but was later fixed the following day. Room did not have towels after turn down. Towels had stains on them. "

"Clean facility, and friendly staff!"

"Room was nice size and clean. Breakfast was good. Great location. Close to the caverns. Unfortunately, the pool was closed due to maintenance. "