Walloon Brabant Province Holidays from £613

This was an “okay” stay for us. They have a weird rule where you need to tell them the day before if you want the breakfast buffet otherwise it goes from 17 € to 28 € a person. There are no phones in the room so you have to go down to the front desk. Turning on my cell phone line wasn’t an option because we are using a data eSIM while travelling. It was also our honeymoon and the property didn’t offer anything or even mention it when we checked in (it was written on our booking information). The hotel lobby was very busy (it seems like this is popular spot for locals to have a drink and hangout). The hotel wasn’t the worst we’ve had but we expected a bit better. We also have been backpacking and wanted to do laundry here but they did not have any services available for washing clothes.

The first receptionist was terrible , she doesn’t care about guest comfort. The family rooms are in a second building and has to use stairs, this is a wrong advertising. Until we Getz back from the tours like 6pm, Aa new receptionist gave us 2 single room with elevator and we could have a nice stay. Unless you have no heavy bags this hotel woth it, they don’t have porter

Hotel was clean and had nice decor. Area was relatively quiet and convenient with nearby metro stations and shops. We had an issue with the shower where the door was not flush with the ground. This resulted in water spilling into the rest of the bathroom and seeping into the bedroom. It wasn’t noticeable until I came out of the bathroom to see the floor of the bedroom was wet. We contacted the service desk and there was only one person manning the whole hotel. We asked if we could get cleaning services or at least some towels to sop it up and he said there were no cleaning people at night and since he was the only one there he couldn’t come up and leave the desk. We came down and grabbed towels and cleaned it up ourselves. He then gave us a different room to use which had a bathtub so we didn’t encounter the issue again. But this all happened around midnight and it was really inconvenient to replace our stuff and have to move when we were settling down for bed. He told us that there have been issues in the past with the bathrooms flooding due to poor design of the shower. We also read other reviews saying a similar story. Although the man was very nice, we were not impressed with how the hotel handled the matter. No one checked in again with us after this happened. When we brought this up to the front desk at checkout, they said they were going to email us about compensation details but they never did leaving us to write this review.

Very good hotel, warm interior, tasty breakfast and helpful staff.

Nice Hotel prices are reasonable for the location Lots of nice features in the room Access to trains and metro super easy Needs: newer towels and better lighting in bathroom area, rather dim. Aside from that, Excellent

It was a good hotel with a very comfortable bedroom. The shower floor was dangerous , very slippery, for an older person and suggest rubber mat. No view from window but quiet and comfortable. Staff were good - fetched some forgotten items from my bedroom! Penelope Reid