Sliezsky Dom was in a heavenly position, with access to hikes that were just unbelievable in the natural beauty they presented. The hotel room was very nice, our pre-booking interactions with the hotel was very efficient, and the Wellness Centre was amazing. Particular mention must be made of the massage - we paid extra for this, but it was well worth the price!
We felt, however, that the service could be improved. The service seemed many times to lack a certain level of warmth and hospitality. We also felt the food could have been improved, especially given the EU15 price we were each paying for dinner. If the hotel was full, the dining experience felt a bit crowded, and the various options available at the buffet would run out.
Overall, however, we would definitely stay here again, and would recommend others do so as well!