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Overview of Grandhotel Starý Smokovec

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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, free WiFi

Grandhotel Starý Smokovec

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationTricklandia4 min walk
    Popular LocationSki Resort Tatranská Lomnica8 min drive
    AirportPoprad (TAT-Poprad - Tatry)10 min drive
    Popular LocationPod Štartom18 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, Feb 01 - Thu, Sep 30.

About this area

Vysoke Tatry

In the city centre and near a train station, Grandhotel Starý Smokovec is in an area with good shopping. Tatra National Park and Tatra National Park Slovakia reflect the area's natural beauty and area attractions include AquaCity Poprad and Tricklandia. Travelling with kids? Consider Tatrabob Rollercoaster and TANAP Museum. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snow tubing.
Popular Location

What's nearby

  • Tricklandia - 4 min walk
  • Tatrabob Rollercoaster - 8 min drive
  • Ski Resort Tatranská Lomnica - 8 min drive
  • Pod Štartom - 18 min drive
  • Čučoriedky - 24 min drive

Getting around

  • Stary Smokovec Station - 3 min walk
  • Poprad (TAT-Poprad - Tatry) - 10 min drive

Restaurants

  • Pizzeria La Montanara - 3 min walk
  • Cukraren Tatra - 4 min walk
  • Koliba Tatry - 4 min drive
  • Bistro Corner - 7 min drive
  • Cukráreň Bobčo - 7 min drive

About this property

Grandhotel Starý Smokovec

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Grandhotel Starý Smokovec for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa. All 75 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and flat-screen TVs with satellite channels. 24-hour room service, minibars and hairdryers are among the other amenities available to guests.
Grandhotel Starý Smokovec offers 75 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Vysoke Tatry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Grand Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 12 for adults and EUR 7 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Czech
  • English
  • German
  • Slovak

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 February 2021 to 30 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 37.0 per day.
Cots (infant beds) are available for EUR 37.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 7 for children (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Crib (infant bed) fee: EUR 37.0 per day
  • Rollaway bed fee: EUR 37.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Stary Smokovec
Grandhotel Starý
Grandhotel Starý Hotel Smokovec
Grandhotel Starý Smokovec
Grandhotel Starý Smokovec Hotel Vysoke Tatry
Grandhotel Starý Smokovec Vysoke Tatry
Grandhotel Stary Smokovec
Grandhotel Starý Smokovec Hotel
Grandhotel Starý Smokovec Vysoke Tatry
Grandhotel Starý Smokovec Hotel Vysoke Tatry

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 65 out of 121 reviews
5 - Excellent 54%
Rating 4 - Good. 41 out of 121 reviews
4 - Good 34%
Rating 3 - Okay. 10 out of 121 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 121 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 121 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Stayed 7 nights in Dec 2020

4/5 Good

Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay
Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020