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"I very much enjoyed my stay. I would rate 4.5 I could. I ly liked the interior design of the lobby and room. It was cozy and had character. Most important thing to me was there were no bugs! My room had a little shared terrace that was an added bonus. Very happy with the mini fridge in the room. Prices are similar to a convience store so saves you the walk. I was very happy to have a cold drink ready after checking in from a long flight+train. There was water, pop, wine and beer. Unfortunately the only down side to the room was a bit of mold in the bathroom ceiling. The building seems to have a humidity issue overall. There was construction and damage in the lobby that they were fixing which also seemed to be a water issue of sorts. So there was a humid smell in the hallways and elevator. The hotel is located just a little outside of the main tourist area. Only a 5-15 min walk depending what you're looking for. Also found it a comfortable walk with suitcase from the train station. It maybe took 20 minutes and the sidewalks where in good condition. The staff was super friendly. They have some suggestions ready to go with a print out and map. I was able to check in early that day at no extra cost. Also was able to leave my bag for a few hours after check out at no extra cost. Pool has a nice seating area around. Pool was pleasant, just a little small and many guests were making use of it."

"Staff was helpful and room was great. 30 Euros for breakfast was a little pricey so we opted to go elsewhere."

"Very basic accommodation but quite adequate. Buffet breakfast good. Adjacent to the train station...an advantage when having to cart baggage along cobbled streets. Easy walk into the city centre."

"Lovely, quaint property, comfortable bed, great location, friendly staff. The breakfast is well worth it."

"Would have been helpful if the room had a mini fridge"

"Stayed with a couple of friends for a weekend in Bruges. Fantastic hotel in a fantastic location. Hotel doesn't offer free parking but there is underground, secure parking just 5mins from the hotel. Highly recommend and would use again."

"The lighting was apalling! Mirrors in dark corners or bad light. Had to use a torch in the restaurant to be able to read tge menu. Everything black or dark grey which gave a very uncomfortable atmosphere. Most importantly wee were not told about tge major traffic diversion!!! It took us 2 1/2 hours from Bruges to find tge hotel!!! I used to be a regular client but this experience was apalling for such an expensive and well known chain! Also not enough tea bags or milk in the room for 2 days for 2 people. Very dissatisfied!!"

"The hotel staff were great. Very welcoming and helpful. Hotel was very well located minutes away from the main square and yet in a quiet street. Bar was awesome. I would go back to this hotel whenever I return to Bruges. "

"The room is beautiful. High ceilings. Extremely comfortable bed. Beautiful decor. Very old European style. Near everything. Totally walkable. I will return to this hotel."