Overview of Hotel Gendorf

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Guest reviews

4.1 / 5Very Good
15 reviews


  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Spa



Popular LocationKrkonoše National Park6 min walk
Popular LocationSvaty Petr-TS2 Ski Lift17 min drive
RestaurantHospoda U Kubátu5 min drive
RestaurantChapeau Bas5 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Double Room

    Double Room

    Room amenities

    • 236 sq ft
    • River view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Quadruple Room

    Quadruple Room

    Room amenities

    • 431 sq ft
    • Sleeps 4
    • 4 Single Beds
    More details

About this area


Located in Vrchlabi, Hotel Gendorf is in the city centre and on a river. Chateau Horní Branná and Hnědý vrch Lookout Tower are local landmarks, and the area's natural beauty can be seen at Krkonoše National Park and Karkonosze National Park.

Popular Location

What's nearby

  • Krkonoše National Park - 6 min walk
  • Svaty Petr-TS2 Ski Lift - 17 min drive
  • Saint Peter Ski Resort (Ski Resort Svaty Petr) - 19 min drive
  • Černá Hora - 27 min drive
  • Pec Pod Snezkou Ski Resort - 34 min drive

Getting around

  • Vrchlabi Station - 16 min walk


  • Mincovna — 1 min walk
  • Hospoda U Kubátu - 5 min drive
  • Chapeau Bas - 5 min drive
  • Pod Mezí - 6 min drive
  • Zámecká Restaurace Horní Planá - 6 min drive

About this property

Hotel Gendorf

Family-friendly hotel connected to the convention centre in Vrchlabi with full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a nightclub. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Other amenities include a fitness centre, a bar/lounge and self parking. All 34 rooms offer free WiFi, room service and TVs with satellite channels. Safes, phones and desks are among the other amenities that guests will find.
Hotel Gendorf offers 34 forms of accommodation with a safe and free toiletries. Satellite televisions are provided. Bathrooms include baths or showers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.
The spa is open daily.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 3.00 per night
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle
Ski shuttle nearby

Food and drink

Free buffet breakfast available daily 7:30 AM–10 AM
1 restaurant
1 bar
Room service available

Things to do

Aerobics classes
Fitness centre
Full-service spa
Helicopter/aeroplane tours
Ice skating
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Children's club (surcharge)
Dry-cleaning service
Free local area shuttle
Laundry facilities
Rollaway/extra beds (surcharge)


Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

Meeting rooms




Body scrubs
Body treatments
Body wraps
Massage/treatment rooms
Spa open daily
Hot tub


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Smoke-free property

Room amenities


Rollaway/extra beds (surcharge)


Bathtub or shower
Free toiletries
Hairdryer (on request)


Satellite channels


Iron/ironing board (on request)



Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.


  • Pets are allowed for an extra charge of EUR 7 per pet, per night.
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 1.0 per day.

Payment types at the property

American Express
Diners Club
JCB International

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.6 per person, per night, up to 18 nights.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 150.00 per vehicle (roundtrip)
  • Self-parking fee: EUR 3.00 per night
  • Pet fee: EUR 7 per pet, per night
  • Rollaway bed fee: EUR 1.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Hotel Gendorf Hotel
  • Hotel Gendorf Vrchlabi
  • Hotel Gendorf Hotel Vrchlabi
All reviews

Guest reviews


Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Cleanliness, staff & service

We stayed in room 101. The door frame was knackered so couldn't lock. No

Stayed 1 night in Sep 2019


  • Disliked: Amenities, property conditions & facilities

Zu laut in diesem Hotel. Hatten Zimmer zur Elbe. Sehr lautes Rauschen. Zimmerreinigung nur sporadisch.

Stayed 6 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Erg vriendelijk personeel, lekker (en niet duur) eten, ruime kamer, kids speelkamer in het restaurant, goede locatie.

Stayed 4 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities


Okay god

Stayed 2 nights in Aug 2019