Vink Holidays from £248

All is well in this hotel

Probably the best hotel in Germany, and among the best in the world. Outstanding service, amenities, location, price / value, amazing lobby lounge, spacious rooms and bathrooms, great floor plans, thoughtful interior touches, excellence throughout.

Big room and all works well. But they forgot to clean my room one day and the ambience is average. All in all nice hotel.

The sink in the bathroom was falling off the wall. The Tv bracket was also very fragile so was scared to use. The shower room is pretty squashed in as well as the fittings being in an awkward position so water leaks out everywhere. The cleaners also tend to smash around in the morning so was hard to ignore and have any sort of lay in. Hotel was cute in general and a good location.

The staff is friendly. The location is just around the harbour and easy walking distance to promenade and Rhine tower. I would have liked more if the lounge view sky restaurant also had a restaurant section overlooking the harbour/ river. Unfortunately the restaurant section only has city view, so if you wanted to enjoy an evening with harbour view then you would have to opt for drinking options as that section is different than the restaurant section.

From thus user’s perspective, the hotel is well run by competent, friendly and engaged staff (which goes a long way…). The place is also very clean, and the only drawback is that the overall furnishing of the rooms (well, the room I occupied at a minimum) seems in need of an upgrade, more for the looks than for function. The single occupant room I had is VERY small, but surprisingly functional (I.e., sufficient desk space to do some computer work. All this said, I would come back due to the professional and friendly atmosphere overall.