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Reviews of Hotel Pacai, a Member of Design Hotels

5 out of 5
Hotel Pacai, a Member of Design Hotels
Didžioji 7, Vilnius

Reviews

9.8

Exceptional

Rating 10 - Excellent. 169 out of 191 reviews" "
Rating 8 - Good. 18 out of 191 reviews" "
Rating 6 - Okay. 2 out of 191 reviews" "
Rating 4 - Poor. 2 out of 191 reviews" "
Rating 2 - Terrible. 0 out of 191 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ignas Navickas on 16 Oct 2023
Thank you for the amazing!I hope we can welcome you back in the near future.Kind regards,Hotel PACAI team

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ignas Navickas on 24 Sept 2023
Thank you for the amazing score, I hope we can welcome you back in the near future.Kind regards,Hotel PACAI team

10/10 Excellent

Brad, Kitchener

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff an beautifully done hotel.
Stayed 3 nights in Aug 2023
Response from Linas Kanapeckas on 8 Sept 2023
Dear BradThank you very much for your lovely review and great rating. With Kind RegardsHotel PACAI

10/10 Excellent

gabriela, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the star of the hotel
Stayed 2 nights in Aug 2023
Response from Ignas Navickas on 18 Aug 2023
Thank you for the amazing score and kind words!I hope we will be able to welcome you back in the near future.Kind regards,Ignas NavickasHotel PACAI - Manager on Duty

10/10 Excellent

Selen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. Awesome breakfast.
Stayed 2 nights in Aug 2023
Response from Ignas Navickas on 18 Aug 2023
Thank you for the amazing score!I hope we will be able to welcome you back in the near future.Kind regards,Ignas NavickasHotel PACAI - Manager on Duty

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great breakfast included, lovely spa. Gym is very basic and doesn’t have much
Stayed 2 nights in Aug 2023
Response from Ignas Navickas on 18 Aug 2023
Thank you for the amazing score and kind words!We do have plans to extend our Gym in the future, if you do have need for more equipment, our concierge team can recommend a local gym outside of the hotel.I hope we will be able to welcome you back in the near future.Kind regards,Ignas NavickasHotel PACAI - Manager on Duty

10/10 Excellent

Laisvyde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ignas Navickas on 18 Aug 2023
Thank you for the amazing score!I hope we will be able to welcome you back in the near future.Kind regards,Ignas NavickasHotel PACAI - Manager on Duty

10/10 Excellent

James

Stayed 1 night in Jul 2023
Response from Linas Kanapeckas on 12 Jul 2023
Dear JamesThank you very much for such a great rating. Kind RegardsHotel PACAI

10/10 Excellent

Marianne, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific hotel; great staff; perfect location
Stayed 3 nights in Jun 2023
Response from Linas Kanapeckas on 12 Jul 2023
Dear MarianneThank you very much for the 5 star score and kind words.Warm RegardsHotel PACAI

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2023
Response from Linas Kanapeckas on 12 Jul 2023
Thank you for taking time to rate your stay. Please do let us know in more detail where we have failed to meet your expectations. Kind RegardsHotel PACAI

10/10 Excellent

Reid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a walking exploration of Vilnius. The facilities are impeccable, and the staff are outstanding in every way. The breakfast was great. It is highly recommended. It is worth knowing that the only parking is Valet (50 Euro/day)—no easily accessible public parking.
Stayed 2 nights in Jun 2023
Response from Linas Kanapeckas on 12 Jun 2023
Dear ReidThank you for your lovely review and amazing rating. We ar epleased that you found our staff, breakfast and location to be great. We look forward to welcome you back again

10/10 Excellent

Mika

Stayed 1 night in May 2023
Response from Ignas Navickas on 25 May 2023
Dear Mika,Thank You for the perfect score!!I hope we can welcome you back in the near future.Kind regards,Hotel PACAI team

10/10 Excellent

Grzegorz

Stayed 1 night in Apr 2023
Response from Linas Kanapeckas on 21 Apr 2023
Dear GrzegorzThank you for your amazing rating. Kind RegardsHotel PACAI

10/10 Excellent

Warrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure class - the way it should be.
Incredible. Staff are super helpful, knowledgeable about the local area, and very proactive. I will absolutely definitely be staying here again - it is one of the best hotel experiences I have enjoyed travelling, anywhere. Thank you, PACAI staff.
Stayed 2 nights in Mar 2023
Response from Linas Kanapeckas on 12 Apr 2023
Dear WarrickThank you for your lovely review, we are pleased that you found our staff to be great and that you had an amazing experience at Hotel PACAI. We look forward welcoming you back.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, super helpful throughout the stay.
Stayed 2 nights in Jan 2023
Response from Linas Kanapeckas on 28 Feb 2023
Dear JenniferThank you very much for such a lovely review, we are pleased that you found our team to be great.

10/10 Excellent

Eva

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean rooms, great service, good food, very friendly and pleasant personal. I would come back to that hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Andrew

Stayed 1 night in Oct 2022

10/10 Excellent

Natallia

Stayed 2 nights in Sep 2022

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel!
Stayed 2 nights in Sep 2022
Response from Linas Kanapeckas on 14 Sept 2022
Dear ColinThank you for your great evaluation and kind words.Kind Regards

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Linas Kanapeckas on 9 Sept 2022
Dear JuliusThank you very much for such an amazing ratingKind RegardsHotel PACAI

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in the centre of Vilnius, within walking distance of the main tourist sites and with restaurants/shops literally outside your door. The hotel is an old mansion which has been converted making the architecture very unique. The breakfast and food from the restaurant is amazing, I strongly recommend the chips with truffle sauce. Tha spa is lovely, the only downside is you have to book even to use the sauna and we didn't realise so barely got to use, plus not alway convenient if you decide you want to use last minute.
Stayed 4 nights in Aug 2022
Response from Linas Kanapeckas on 9 Sept 2022
Dear ClaireThank you for honest review of your stay. We are pleased that you found the location and restaurant to be great. We do advise to book space in sauna in advance to avoid it being overcrowded. This way the right amount of guests can enjoy the relaxing space. You can definately use it even without reservation if there are spaces available.Kind RegardsHotel PACAI

10/10 Excellent

kovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the courtyard is an amazing setting, very rich in history
Stayed 2 nights in Aug 2022
Response from Linas Kanapeckas on 9 Sept 2022
Dear Kevin Thank you very much for your kind review. We are very proud of our courtyard with such a rich history. Kind RegardsHotel PACAI

10/10 Excellent

Nicolas

Stayed 1 night in Jul 2022
Response from Linas Kanapeckas on 17 Aug 2022
Thank you very much for such an amazing rating of your stay

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is built around a seventeen century mansion, showcasing the brick walls that are in the background. Rather than demolishing the old mansion, the hotel built around it and preserved much of what was there. That is a much more difficult and expensive endeavor than just demolishing and rebuilding. I also loved how the hotel has a big courtyard. Cars turn into the courtyard from the busy streets and into a sanctuary. Property is very modern and is a great juxtaposition against its showcased seventeen century history. Service is world class five star.
Stayed 2 nights in Jul 2022
Response from Linas Kanapeckas on 17 Aug 2022
Dear Alexander Thank you very much for such a lovely review. We are pleased that you loved the building and the design.

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Linas Kanapeckas on 17 Aug 2022
Thank you for such an amazing rating of your stay.

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hotel PACAI. The room and beds were great, but the spa and restaurant were incredible. We are so glad we stayed here and enjoyed all the amenities offered.
Stayed 1 night in Jun 2022
Response from Linas Kanapeckas on 17 Aug 2022
Dear Benjamin Thank you very much for such an amazing review.

10/10 Excellent

Tal Itzhak

Stayed 1 night in Jun 2022

10/10 Excellent

Andre, Mascouche

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and food out of this world
Stayed 1 night in May 2022

10/10 Excellent

Bader, Deptford

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option so gar and it’s worth it
Stayed 3 nights in May 2022

10/10 Excellent

Daniela

Stayed 1 night in Mar 2022

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Rasyte

Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old meets new
Great atmosphere, superb hotel in every detail. Highly recommended. New hotel inside an old building
Stayed 3 nights in Jan 2022
Response from Linas Kanapeckas on 7 Feb 2022
Dear Robert Thank you very much for your lovely review, we are delighted that you have enjoyed your stay and found design of the hotel to be great.

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Linas Kanapeckas on 27 Jan 2022
Dear Juan Carlos Thank you very much for such a great ranking.

10/10 Excellent

Elad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. By far the best im Vilnius.
Stayed 3 nights in Nov 2020
Response from Linas Kanapeckas on 27 Jan 2022
Dear Elad Thank you very much for your kind words, it means a lot to us that you rank us as the best hotel in Vilnius.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa , breakfast and Restaurant !
Stayed 3 nights in Dec 2021
Response from Linas Kanapeckas on 27 Jan 2022
Dear Erika Thank you very much for your lovely review. I am delighted to read that you enjoyed our SPA and visit to the restaurant. We look forward to welcome you back in the future.

10/10 Excellent

ROHNEEL, San ramon

Stayed 1 night in Oct 2021

10/10 Excellent

ruchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It be was just lovely!! Staff was wonderful..they did everything to make my stay wonderful!!♥️
Stayed 4 nights in Oct 2021
Response from Linas Kanapeckas on 23 Nov 2021
Thank you very much for taking time to write your lovely review. I am delighted to know that you found our team to be great and that you also enjoyed the design of the hotel.

10/10 Excellent

Sille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Andrejus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good. Clean, cozy, modern.
Stayed 1 night in Jun 2021
Response from Hotel PACAI on 22 Jun 2021
Dear Andrejus, Thank you for your feedback. We appreciate your time and effort to fill in this survey. Looking forward to welcome you back to PACAI in the foreseeable future!

10/10 Excellent

Walter, La

Liked: Staff & service, property conditions & facilities
Excellent in all aspects room food service staff friendly
Stayed 2 nights in Jan 2021
Response from Linas Kanapeckas on 18 Jan 2021
Dear Walter Thank you very much for your excellent 5 star rating. We hope to welcome you back shortly at Hotel PACAI

10/10 Excellent

Jelena

Stayed 1 night in Aug 2020
Response from Duty Manager at Hotel PACAI on 7 Sept 2020
Dear Jelena, Thank you for such a fantastic rating of your recent stay with us! We all hope to welcome you back with us in the future! Kind regards, Tautvydas Sarskus Duty Manager at Hotel PACAI

10/10 Excellent

HARDARSHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Duty Manager at Hotel PACAI on 13 Aug 2020
Dear HARDARSHAN, Thank you for a top rating! Looking forward to welcome you back! Kind regards, Tautvydas Sarskus Duty Manager at Hotel PACAI

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel in the middle of the town..Wonderful customer service from all hotel staff..The bar and dining were great and to top it off the spa was great
Stayed 2 nights in Jul 2020
Response from Duty Manager at Hotel PACAI on 21 Jul 2020
Dear Guest, We are delighted that you enjoyed your stay with us! I am glad our fantastic staff took great care of you! Please do not hesitate to revisit us if you will travel to Vilnius again! Kind regards, Tautvydas Sarskus Duty Manager at Hotel PACAI

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Duty Manager at Hotel PACAI on 21 Jul 2020
Dear Elliot, Fantastic rating of your recent stay with us is much appreciated! Do not hesitate to visit us again! Kind regards, Tautvydas Sarskus Duty Manager at Hotel PACAI

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from Duty Manager at Hotel PACAI on 21 Jul 2020
Dear Guest, Thank you for a top rating of your stay at Hotel PACAI! Looking forward to welcome you back! Kind regards, Tautvydas Sarskus Duty Manager at Hotel PACAI

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Duty Manager at Hotel PACAI on 13 Mar 2020
Dear Guest, Thank you for a top rating! Looking forward to welcome you back! Kind regards, Tautvydas Sarskus Duty Manager at Hotel PACAI

10/10 Excellent

willems

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Duty Manager at Hotel PACAI on 15 Feb 2020
Dear willems, Thank you for a top rating! Do not hesitate to revisit us in the future! Kind regards, Tautvydas Sarskus Duty Manager at Hotel PACAI

10/10 Excellent

Elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Duty Manager at Hotel PACAI on 6 Jan 2020
Dear Elise, We are grateful for a top rating from you! Hopefully we will have an chance to welcome you back! Kind regards, Tautvydas Sarskus Duty Manager at Hotel PACAI