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Hôtel Mercure Villeneuve sur Lot Moulin de Madame

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Indoor spa bath
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hôtel Mercure Villeneuve sur Lot Moulin de Madame

Hôtel Mercure Villeneuve sur Lot Moulin de Madame

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationChurch of Ste-Catherine3 min drive
  • Popular LocationPlace Lafayette3 min drive
  • Popular LocationPujols Historic Town7 min drive
  • AirportBergerac (EGC-Bergerac - Perigord - Dordogne)52 min drive

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About this area

Villeneuve-sur-Lot

Located in Villeneuve-sur-Lot, Hôtel Mercure Villeneuve sur Lot Moulin de Madame is in a rural area and on the waterfront. Pujols Historic Town and Chateau de Fumel are local landmarks, and some of the area's attractions include La Ferme du Lacay and The Garden of Lilies. Musee et Ferme du Pruneau and Happy Forest are also worth visiting. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
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Popular Location

What's nearby

  • Church of Ste-Catherine - 3 min drive
  • Place Lafayette - 3 min drive
  • Pujols Historic Town - 7 min drive
  • Grottes de Fontirou - 14 min drive
  • La Ferme du Lacay - 18 min drive

Getting around

  • Penne Station - 15 min drive
  • Bordeaux (BOD-Merignac) - 102 min drive

Restaurants

  • L ECLUSE — 1 min walk
  • Le Terminus - 3 min drive
  • Le Bombay - 3 min drive
  • Villa Dolia - 3 min drive
  • Palais de Bias - 3 min drive

About this property

Hôtel Mercure Villeneuve sur Lot Moulin de Madame

Rivewalk hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub and coffee/tea in a common area. All 30 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hôtel Mercure Villeneuve sur Lot Moulin de Madame offers 30 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Villeneuve-sur-Lot hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Du Moulin de Madame has 1 treatment room. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • Fitness centre
  • Full-service spa
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Guest rating 4+
Guest rating 4+
4 star
4 star
Family-friendly
Family-friendly
Hot tub
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Air conditioned
Air conditioned

Policies

Check-in

Check-in from noon - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per accommodation, per night
Dogs and cats welcome
1 per room (up to 18 lbs/8 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 15.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mercure Villeneuve sur Lot Moulin Madame
moulin Madame Hotel
moulin Madame Hotel Le De
Moulin Madame Hotel Villeneuve-sur-Lot
Moulin Madame Villeneuve-sur-Lot
Hôtel Mercure Moulin Madame
Mercure Villeneuve sur Lot Moulin Madame
Mercure Moulin Madame
Hôtel Mercure Villeneuve sur Lot Moulin de Madame Hotel

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 59 out of 102 reviews
5 - Excellent 58%
Rating 4 - Good. 35 out of 102 reviews
4 - Good 34%
Rating 3 - Okay. 6 out of 102 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 102 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 102 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, great food in the restaurant, quiet & spacious room. Easy access to town.
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Excellent - really great experience. The room had everything we needed and the bed was super comfy. Reception staff were very helpful and breakfast was delicious.
Stayed 3 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully situated hotel on the river Lot
Stayed for four nights, the rooms are all in small units originally intended as houses. Each has a large balcony overlooking the river and plenty to see as boats come by, rowers out in the early morning, fishermen casting their rods. Several excellent restaurants within a few minutes drive.
Stayed 3 nights in Aug 2018