Title: Wyndham Garden Villavicencio Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wyndham Garden Villavicencio Family-friendly hotel with 2 restaurants and full-service spa ![Front of property](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309171/45972cca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Golf](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309171/4d51df41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Platinum Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309171/cebb170f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309171/afcef984.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309171/698b97f5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Bioparque Los Ocarros, Wyndham Garden Villavicencio combines relaxation with recreation. Guests can dine at two restaurants, rejuvenate at the spa, play a round on the golf course, or stroll through the garden. The stay includes a complimentary full breakfast. 7.6 Good ## Popular amenities - Gym - Parking available - Spa - Pool - Breakfast included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=5309171&PinnedHotelID=5309171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=5309171&PinnedHotelID=5309171&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=5309171&PinnedHotelID=5309171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=5309171&PinnedHotelID=5309171&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5309171&PinnedHotelID=5309171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5309171&PinnedHotelID=5309171&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5309171&PinnedHotelID=5309171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5309171&PinnedHotelID=5309171&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 3 of 3 rooms ![Standard Double or Twin Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309171/c7610097.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Balcony Air conditioning LCD TV Blackout curtains Premium bedding Private bathroom Hairdryer Shower/bath combination Balcony Air-conditioning Blackout drapes/curtains Premium bedding Hair dryer Private bathroom - 323 sq ft - Golf view - Sleeps 2 - 1 King Bed OR 1 Large Single Bed ![Platinum Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309171/d303a097.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Platinum Room ### Highlights Balcony Air conditioning LCD TV Blackout curtains Premium bedding Private bathroom Hairdryer Shower/bath combination Balcony Air-conditioning Blackout drapes/curtains Premium bedding Hair dryer Private bathroom - 753 sq ft - Sleeps 6 - 1 Double Bed and 4 Single Beds ![Golden Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309171/3923d20e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Golden Room ### Highlights Balcony Air conditioning LCD TV Blackout curtains Premium bedding Private bathroom Hairdryer Shower/bath combination Balcony Air-conditioning Blackout drapes/curtains Premium bedding Hair dryer Private bathroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVillavicencio-Hotels-Wyndham-Garden-Villavicencio.h5309171.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVillavicencio-Hotels-Wyndham-Garden-Villavicencio.h5309171.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.22718%2C-73.54876&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hfJ_MLR4-W4uOP0knJMvSQL7aEw=) Kilometro 3.5 Via Quisqueya, Vereda Brisas de Upin, Restrepo, Meta, 500001 #### What's nearby - Bioparque Los Ocarros - 20 min drive - 8.8 miles - Divino Niño Church - 25 min drive - 12.3 miles - Primavera Urbana Shopping Mall - 27 min drive - 13.6 miles - Viva Villavicencio Shopping Center - 28 min drive - 14.3 miles - Parque Las Malocas - 34 min drive - 17.7 miles #### Getting around - Villavicencio (VVC-La Vanguardia) - 24 min drive #### Restaurants - ‪Burger Chef - ‬16 min drive - ‪Asadero Las Vegas - ‬15 min drive - ‪El Pargo Rojo - ‬7 min drive - ‪Parador La Ye - ‬9 min drive - ‪Estadero Los Arrayanes - ‬13 min drive ## About this property ### Wyndham Garden Villavicencio Family-friendly hotel near Bioparque Los Ocarros Take advantage of free full breakfast, golfing on-site and a terrace at Wyndham Garden Villavicencio. Take some time to relax at the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a garden and a playground. You'll also find perks such as: - An outdoor pool and a children's pool - Free self-parking, plus valet parking (surcharge) - Motorhome/coach/lorry parking, a round-trip airport shuttle (surcharge) and luggage storage - A lift, a 24-hour front desk and smoke-free property Room features All 198 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Other amenities include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch LCD TVs with cable channels - Balconies, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9260000/9250400/9250363/ff0f025d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estelar Villavicencio Hotel & Centro de Convenciones Villavicencio - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 654 reviews £73 additional charges may apply 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9250363&PinnedHotelID=9250363&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Villa | Living area | IPod dock, MP3 dock](https://images.trvl-media.com/lodging/93000000/92750000/92746300/92746223/bafd85c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Boutique Restrepo - Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 9 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=92746223&PinnedHotelID=92746223&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/7000000/6580000/6574200/6574142/6d843490.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GHL Hotel Grand Villavicencio Villavicencio - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 571 reviews £63 additional charges may apply 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=6574142&PinnedHotelID=6574142&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4140000/4136000/4135947/d4c2ce28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas de San Sebastián Villavicencio - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 24 reviews £42 additional charges may apply 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=4135947&PinnedHotelID=4135947&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/12000000/11090000/11089700/11089607/061e2b07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacaritama Colonial Villavicencio - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 102 reviews £32 additional charges may apply 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=11089607&PinnedHotelID=11089607&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5420000/5411800/5411790/4ca3c324.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Del Llano Villavicencio - Pool - Pet-friendly - Kids pool - Parking included 7.4 Good 153 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=5411790&PinnedHotelID=5411790&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/27000000/26730000/26729100/26729098/c985bd36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vvc Hotels Villavicencio - Hot tub - Breakfast included - Parking included - Free WiFi 8.4 Very good 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=26729098&PinnedHotelID=26729098&HadPinnedHotel=true®ionId=-1&adults=2) ![Massages](https://images.trvl-media.com/lodging/64000000/63870000/63861400/63861317/25183fba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NQ Hotel Orinoquía Villavicencio - Pool - Breakfast included - Spa - Pet-friendly 7.6 Good 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=63861317&PinnedHotelID=63861317&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5540000/5533000/5532926/c2152320.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tequendama Hotel Campestre Villavicencio Villavicencio - Pool - Hot tub - Breakfast included - Spa 8.2 Very good 60 reviews £41 additional charges may apply 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=5532926&PinnedHotelID=5532926&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88220000/88219600/88219536/c84fc19a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vanguardia Natural Villavicencio - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 34 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=88219536&PinnedHotelID=88219536&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Return airport shuttle (surcharge) from 8:00 AM to 4:00 PM on request - Area shuttle (surcharge) - Free self parking on site - Valet parking on site (surcharge) - RV/bus/lorry parking on site - Onsite parking includes off-street options ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - 2 restaurants ### Things to do - Children's pool - Full-service spa - Golf - Gym - Outdoor pool - Playground - Sauna ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 24-hour business centre - 5,856 square feet of conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - Lift ### More - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Early check-in subject to availability An early check-in fee will be charged Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1 PM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 11 August to 31 August: - One of the dining venues - Business centre - Laundry facilities - Meeting facilities - Parking area The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday: - Bar/lounge - Children's pool - Full-service spa - Outdoor pool - Sauna ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 80000 per vehicle (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Wyndham Garden Villavicencio Hotel Restrepo Wyndham Garden Villavicencio Restrepo Wyndham Garden Villavicencio Hotel Wyndham Garden Villavicencio Wyndham Garden Villavicencio Resort Restrepo Wyndham Garn vicencio Restrep ## Frequently asked questions ### Does Wyndham Garden Villavicencio have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Wyndham Garden Villavicencio pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Wyndham Garden Villavicencio? > Self-parking is free at this property. ### What time is check-in at Wyndham Garden Villavicencio? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Wyndham Garden Villavicencio? > Checkout is at 1 PM. Late checkout is available for a fee (subject to availability). ### Does Wyndham Garden Villavicencio provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 8:00 AM-4:00 PM on request. A fee of COP 80000 per vehicle applies. ### Where is Wyndham Garden Villavicencio located? > Located near the airport, this family-friendly hotel is within 12 mi (20 km) of Bioparque Los Ocarros, Divino Niño Church and Parque de la Vida. Plaza los Libertadores and Cathedral of Our Lady of Carmen are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Wyndham Garden Villavicencio Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 60 8 - Good 95 6 - Okay 43 4 - Poor 13 2 - Terrible 16 ### 8.0/10 Cleanliness ### 7.6/10 Staff & service ### 7.8/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 6/10 Okay #### John 31 Jul 2022 Disliked: Amenities, property conditions & facilities No tienen agua caliente Las habitaciones estan bien pero huelen a viejo El check in y out es demasiado lento ##### John Stayed 1 night in Jul 2022 ### 6/10 Okay #### Adriana 13 Jun 2022 Liked: Staff & service, room comfort El hotel se ve que fue muy bueno en pasado ,,deberian hacerle la fuerza para recuperarlo ya que es muy atractivo para descansar ##### Adriana Stayed 3 nights in Jun 2022 ### 8/10 Good #### Rodrick 30 May 2022 Liked: Cleanliness, staff & service, room comfort #### Not Villavicencio. It's 40 Mins or $20US to/from Great hotel but it's not in Villavicencio! It's 40+ minutes away from Villavicencio. Staff was great. Very friendly and tried their best to help. Beautiful property. I mean, truly amazing and relaxing. Beautiful pool. Fun game room. The problems: This is a long way from Villavicencio! 70,000+ pesos each way, to and from. There are no refrigerators in room now, since Pandemic. There are no restaurants nearby so after 9pm or so, suggest you have food in room. The large garden tub/jacuzzi tub did not have hot water. They told me there was hot water, but after being on property, they confirmed there indeed was not. Strange side note: No iron in room either. That was a weird thing. ##### Rodrick Stayed 1 night in May 2022 ### 8/10 Good #### Freddy 30 Dec 2021 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities El hotel esta muy descuidado ##### Freddy Stayed 2 nights in Dec 2021 ### 4/10 Poor #### Hernán 30 Dec 2021 Disliked: Cleanliness, property conditions & facilities, room comfort El lugar del hotel es muy agradable pero desafortunadamente las instalaciones en general y las habitaciones están muy dejadas. Flata mucho mantenimiento y aseo en general. ##### Hernán Stayed 4 nights in Dec 2021 ### 10/10 Excellent #### Sandra 25 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo fue muy bueno ##### Sandra Stayed 5 nights in Dec 2021 ### 2/10 Terrible #### Mauricio 2 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mejores tiempos en el pasado! Es muy lamentable encontrar el grado de deterioro de lo que seguramente fueron unas excelentes instalaciones. La verdad no se por dodnde comenzar... Hace un año, en Noviembre 2020 me hospede en este mismo hotel en compañia de mi familia, si bien es cierto encontramos algunas limitaciones por la pandemia, no fue nada comparable a esta ultima estadia. En el peor momento de la pandemia en la habitacion contamos con una nevera y cajilla de seguridad, cosa que al dia de hoy ya no existe y por razones de la pandemia segun el hotel, nos es muy dificil de comprender! Pero es realmente sorprendente el nivel de deterioro de las inatalaciones en general, las fachadas tienen un nivel increible de deterioro en su pintura y con grandes humedades y moho, las paredes de pasillos y habitaciones sucias y con manchas, increible en un hotel de esta categoria! Las tohallas sucias y sin agua caliente en todo el hotel! Imposible comunicarse con recepcion pues el telefono no funciona! El desayuno es realmente triste y presentado a sus huespedes con tristeza por un grupo de empleados que lucen canzados... Desde nuestra estadia anterior hasta esta ultima, nunca han funcionado los asensores, cuanto tiempo mas seguiran inoperativos? Es realmente palpable una situacion dificil donde el aselerado deterioro de las instalaciones hace pensar en la direccion que la gerencia quiere llevar al hotel. Me inquieta como bajo estas condiciones Wyndham permite presentar estas instalaciones bajo su nombre! ##### Mauricio Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Juan David 30 Aug 2021 Disliked: Staff & service, property conditions & facilities, room comfort #### El peor hotel de Colombia Es sin duda el peor hotel en el que me he hospedado y siento profunda vergüenza con mi familia por haberlos sometido a tan horrible experiencia. Resumen: una GOTERA cayendo en la cabeza de mi hijo a las 2 am, cerradura de la habitación dañada (nos tocaba ir hasta la recepción a solicitar ayuda), puerta del balcón dañada (grave con un niño de 2 años), la cajilla de seguridad nunca sirvió, pésimo trato de los empleados (en especial la recepcionista Camila quien era grosera y apática y todo el día andaba pendiente de su celular), comida muy regular (por no decir mala), aires acondicionad que funcionan a medias, cobran el servicio de sauna y turco (lo cual no lo anuncian en el proceso de reserva), no tiene agua caliente (supongo que tiene la creencia de que eso esta bien por tratarse de un hotel en tierra caliente pero lo deberían de anunciar antes de que el cliente haga la reserva)y si uno esta en el área de piscina tiene que pararse media hora a que algún empleado voltee a mirar para pedir agua o algún snack. Creo que es una vergüenza para la franquicia hotelera Wyndham tener dentro de su oferta a semejante esperpento de hotel; o por lo menos deberían asegurarse de contratar a un gerente COMPETENTE y no como la persona que actualmente gerencia, que claramente cree estar gerenciando un hostal y en todo caso no esta preparado. En mi caso iniciaré acciones legales contra este "hotel", pero ud que lee este comentario, CREEAME, no quiere someterse ud y su familia a esta pesadilla ##### Juan David Stayed 4 nights in Aug 2021 ### 8/10 Good #### Verified traveller 21 Aug 2021 Liked: Cleanliness, amenities Very nice gardens and pool, buildings need maintenance, elevators not operating, restaurant needs better service. Corridors in the buildings need earlier cleaning, lots of bugs and wet when raining (safety hazard). ##### Verified traveller Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller 5 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Services, Excellent Staff very friendly, for sure we'll back soon ##### Verified traveller Stayed 3 nights in Jul 2021 ### 6/10 Okay #### Verified traveller 3 Aug 2021 Liked: Staff & service #### Restrepo stay Hotel that needs an upgrade or remodeling soon. Only good reason to go here is if you play golf. No water until 10pm because of some issue. Rented the bikes and they were in horrible condition. Mildew on outside balconies. Food was normal at best. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Tatiana 2 Aug 2021 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Great place, but needs a lot of maintenance. The entire hotel run out of water during our stay. Reception is spotty and wifi barely works. ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/11F6AC0ABB441F2C95AE281AAD22BE3FA852FBCA1627926372103.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool from our balcony](https://a.travel-assets.com/ugc/hotel-reviews/50E52DA38AF00DBE19B1BE0A56D30B04C271FFA61627926371100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tatiana Stayed 2 nights in Jul 2021 ### 6/10 Okay #### Verified traveller 21 Jul 2021 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Mal servicio para limpiar la habitacion El servicio en la piscina restaurante fue bueno ##### Verified traveller Stayed 3 nights in Jul 2021 ### 8/10 Good #### Verified traveller 1 Jul 2021 Liked: Staff & service, amenities, property conditions & facilities Muy agradable y tranquilo. La cama de la habitación tenía mala apariencia ##### Verified traveller Stayed 1 night in Jun 2021 ### 8/10 Good #### Verified traveller 17 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quitaron las neveras de los cuarto ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### Verified traveller 18 Apr 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is located in a wonderful place. The nature is the best. It is not so far of the town but you can take a nice sleep. Staff is incredible and breakfast is so good. I do recommend it. ##### Verified traveller Stayed 4 nights in Apr 2021 ### 8/10 Good #### Ricardo 17 Apr 2021 Liked: Staff & service, property conditions & facilities, room comfort #### Hotel!!! Falta un poco de limpieza como en las fachadas, el servicio de restaurante no es tan bueno debido al calor excesivo, podrian poner ventilador ya que el aire es prohibido por la pandemia: la comida es buena. Son detalles pequeños pero hacen la diferencia. ##### Ricardo Stayed 4 nights in Apr 2021 ### 10/10 Excellent #### Andrés 12 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buen servicio ##### Andrés Stayed 2 nights in Apr 2021 ### 6/10 Okay #### Monica 5 Apr 2021 Disliked: Staff & service, property conditions & facilities #### Hotel sobrevalorado para el precio Entregaron tarde la habitación, y al recibir el cuarto no había ni papel higiénico ni jabones por lo q tuvimos q esperar un buen rato para conseguirlos, el wifi no sirve para nada, el desayuno es pésimo siempre una sola opción -huevos- la verdad las instalaciones están viejas y sin mantenimiento como conclusión es un hotel muy caro para lo q tiene y esta sobrevalorado ##### Monica Stayed 2 nights in Apr 2021 ### 8/10 Good #### Zahyra 29 Mar 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice place Nice and clean place. Restaurant service was very poor but overall is worth it ##### Zahyra Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Verified traveller 27 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nos fue muy bien estadia tranquila ##### Verified traveller Stayed 2 nights in Mar 2021 ### 8/10 Good #### Verified traveller 23 Mar 2021 Liked: Staff & service, amenities Buen hotel, muy lindas instalaciones aunque deben tener mas cuidado con el aseo de los corredores. Le falta organizar mejor los horarios de uso de piscina por temas covid. ##### Verified traveller Stayed 3 nights in Mar 2021 ### 2/10 Terrible #### Miguel e 8 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities #### No lo recomiendo El hotel tiene una deficiente administración. Mal servicio, los pisos son resbalosos tanto en los corredores como al lado de la piscina y mi esposa tuvo una caída, el campo de golf estaba en regular estado, los Cadiees de golf no tienen conocimiento del tema. El servicio es muy demorado. Deberían replantear el modelo. ##### Miguel e Stayed 2 nights in Mar 2021 ### 4/10 Poor #### DANIEL 16 Feb 2021 Liked: Cleanliness, staff & service, room comfort #### Buenas instalaciones. Poca seguridad. El hotel esta bien ubicado. Las instalaciones son buenas, pero el mantenimiento es pobre. La calidad de la comida es regular. El hotel tiene un problema de seguridad. Perdimos un joyero que estaba en la habitación, y todo parece indicar que alguna persona entró a la habitación y lo tomó. Los encargados del hotel no se apersonaron para investigar el hecho y tratar de resolverlo. Yo tuve que investigar con directamente con el personal del hotel. No hay cámaras en los pasillos de las habitaciones, y no hubo intento de revisar el registro de entrada y salidas a la habitación. La respuesta del hotel ante el hecho fue muy pobre, por no decir inexistente. Nunca habíamos tenido una experiencia similar en ningún hotel en Colombia. No pienso volver a este hotel, ni recomendarlo bajo ninguna circunstancia. ##### DANIEL Stayed 2 nights in Feb 2021 ### 8/10 Good #### Mariakamila, New York 28 Jan 2021 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service El lugar es increible , el paisaje del llano es hermoso , el hotel tiene instalaciones muy buenas , lo unico malo fue el servicio, sus colaboradores prestan servicio un poco tosco, entendemos que la situacion no es facil por el virus pero la actitud es un poco deficiente. ##### Mariakamila Stayed 1 night in Jan 2021 ## Expedia's Latest Trends ### Hotels > [Best Western The Dartmouth Hotel Golf & Spa](https://www.expedia.co.uk/Totnes-Hotels-Best-Western-The-Dartmouth-Hotel-Golf-Spa.h3915192.Hotel-Information) > > [Bio Habitat Hotel, AKEN SOUL Collection](https://www.expedia.co.uk/Armenia-Hotels-Bio-Habitat-Hotel.h35124772.Hotel-Information) > > [Hotels in Mytilene](https://www.expedia.co.uk/Mytilene-Hotels.d6062865.Travel-Guide-Hotels) > > [Hotels in Wellington](https://www.expedia.co.uk/Wellington-Hotels.d6053569.Travel-Guide-Hotels) > > [The Villa Wrea Green](https://www.expedia.co.uk/Preston-Hotels-The-Villa-Wrea-Green.h36326781.Hotel-Information) > > [Cheap Hotels in Truro](https://www.expedia.co.uk/Truro-Hotels-Budget-Hotels.0-0-d182676-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Aparthotels San Sebastián](https://www.expedia.co.uk/San-Sebastian-Apart-Hotels.d6084360-aaApartHotels.Travel-Guide-Accommodation) > > [Humaniti Hotel Montreal, Autograph Collection](https://www.expedia.co.uk/Montreal-Hotels-Humaniti-Montreal.h59845746.Hotel-Information) > > [Palm Garden Hotel](https://www.expedia.co.uk/Worthing-Hotels-Palm-Garden-Hotel.h6644345.Hotel-Information) > > [Mucura Club Hotel](https://www.expedia.co.uk/Isla-Mucura-Hotels-Mucura-Club-Hotel.h30268898.Hotel-Information) > > [Hilton Antwerp Old Town](https://www.expedia.co.uk/Antwerp-Hotels-Hilton-Antwerp-Old-Town.h566.Hotel-Information) > > [Hotels in South Cornish Coast](https://www.expedia.co.uk/South-Cornish-Coast-Hotels.d6049524.Travel-Guide-Hotels) > > [Hotels in New Caledonia](https://www.expedia.co.uk/Destinations-In-New-Caledonia.d131.Hotel-Destinations) > > [Furama Resort Danang](https://www.expedia.co.uk/Da-Nang-Hotels-Furama-Resort-Danang.h526011.Hotel-Information) > > [Bucuti & Tara Beach Resort - Adults Only](https://www.expedia.co.uk/Oranjestad-Hotels-Bucuti-Tara-Beach-Resort-Adults-Only.h189507.Hotel-Information) > > [The Manor House](https://www.expedia.co.uk/Dorchester-Hotels-The-Manor-House.h11974546.Hotel-Information) > > [Parkway Hotel & Spa](https://www.expedia.co.uk/Cardiff-Hotels-Parkway-Hotel-Spa.h10704.Hotel-Information) > > [Casa San Carlos Lodge](https://www.expedia.co.uk/Pereira-Hotels-Casa-San-Carlos-Lodge.h24102185.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to Gibraltar (GIB)](https://www.expedia.co.uk/lp/flights/bhx/gib/birmingham-to-gibraltar) ### Cars > [Car hire in Kent](https://www.expedia.co.uk/Destinations-In-Kent.d6046219.Car-Hire-Destinations) > > [Car hire in Columbus](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Columbus.d178251.Car-Hire-Guide) > > [Convertible Car Hire in Fuerteventura](https://www.expedia.co.uk/Convertible-Car-Rentals-In-Fuerteventura.d1263-tConvertible.Car-Rental-Guide-Class) ### Packages > [Farnborough International Exhibition and Conference Centre](https://www.expedia.co.uk/Farnborough-International-Exhibition-And-Conference-Centre-Rushmoor-District.d553248635976850949.Attraction) > > [Wills Memorial Building](https://www.expedia.co.uk/Wills-Memorial-Building-Bristol-Floating-Harbour.d553248621532491710.Attraction) > > [São Tomé and Príncipe Holidays](https://www.expedia.co.uk/Sao-Tome-And-Principe.d156.Holidays-City-Breaks) > > [Crooklets Beach](https://www.expedia.co.uk/Crooklets-Beach-Bude.d6094487.Attraction) > > [Mount Fuji](https://www.expedia.co.uk/Mount-Fuji-Japan.d6348170.Attraction) ### Holiday Rentals > [San Francisco Holiday Rentals](https://www.expedia.co.uk/San-Francisco-Holiday-Rentals.d178305.Travel-Guide-HolidayRentals) ### General > [Visit Snowy Mountains](https://www.expedia.co.uk/Snowy-Mountains.dx6049613)