Title: Hotel Kernayel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=500223&destination=Puc%C3%B3n%2C+Araucan%C3%ADa+Region%2C+Chile&selected=5499879&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kernayel Oceanfront family retreat balances kids' play areas with scenic relaxation spaces along the boardwalk, creating the perfect vacation harmony ## Photo gallery for Hotel Kernayel ![Exterior - Hotel Kernayel (Pucón)](https://images.trvl-media.com/lodging/6000000/5500000/5499900/5499879/96e02762.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Hotel Kernayel (Pucón)](https://images.trvl-media.com/lodging/6000000/5500000/5499900/5499879/9e187448.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hotel Kernayel (Pucón)](https://images.trvl-media.com/lodging/6000000/5500000/5499900/5499879/f676b2b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laptop workspace, blackout curtains, free WiFi, bed sheets - Hotel Kernayel (Pucón)](https://images.trvl-media.com/lodging/6000000/5500000/5499900/5499879/c7633f65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Kernayel (Pucón)](https://images.trvl-media.com/lodging/6000000/5500000/5499900/5499879/1d1952bb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Kernayel on the boardwalk is perfect for families. Kids love the playground, adults enjoy the garden and pool. The lobby fireplace is cozy. Staff offers tour assistance and concierge services. Continental breakfast starts each morning. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=5499879&PinnedHotelID=5499879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=5499879&PinnedHotelID=5499879&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=5499879&PinnedHotelID=5499879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=5499879&PinnedHotelID=5499879&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=5499879&PinnedHotelID=5499879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=5499879&PinnedHotelID=5499879&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5499879&PinnedHotelID=5499879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5499879&PinnedHotelID=5499879&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Chalet Standard ![Laptop workspace, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5500000/5499900/5499879/87c3c383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Standard - 592 sq ft - Sleeps 5 ### View all photos for Standard Double Room, Private Bathroom ![Standard Double Room, Private Bathroom | Laptop workspace, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5500000/5499900/5499879/82dfd630.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Private Bathroom - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Triple Room ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/6000000/5500000/5499900/5499879/d4293d85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - 215 sq ft - Sleeps 3 - 1 Single Bed and 1 Queen Bed ### View all photos for Double Room Standard ![Lobby](https://images.trvl-media.com/lodging/6000000/5500000/5499900/5499879/eda43c7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 215 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVillarrica-Hotels-Hotel-Kernayel.h5499879.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVillarrica-Hotels-Hotel-Kernayel.h5499879.Hotel-Information) ## About the area Located in Pucón, Hotel Kernayel is on the boardwalk. Santa Clara Monastery is a local landmark, and the area's natural beauty can be seen at Villarrica National Park and Huerquehue National Park. [Visit our Pucón travel guide](https://www.expedia.co.uk/Pucon.dx500223) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-39.27862%2C-71.96201&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=m_uJqtvYfuuirItIY-o4RyHk7_A=) Av Camino Internacional 1395, Pucón, Araucania, 4920894 ### What's nearby - ![La Poza](https://images.trvl-media.com/place/6101290/961c6329-cc6b-4e0d-bff5-df7f6ce1f26b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Poza 2 min drive \- 1.2 miles - ![Pucon Beach](https://images.trvl-media.com/place/500223/2b295b4f-b95b-4e5f-ad46-44b3707bad36.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pucon Beach 2 min drive \- 1.2 miles - Cascadas de Rio Turbio 9 min walk \- 0.5 miles - Santa Clara Monastery 14 min walk \- 0.8 miles - Enjoy Pucon Casino 2 min drive \- 1.1 miles ### Getting around - Valdivia (ZAL-Pichoy) 108 min drive ### Restaurants - Confiteria Central 13 min walk - Restaurant "Al Paso", Pucón. 12 min walk - Café Luthier 13 min walk - Chocolateria Rucamalal 9 min walk - Mamas&Tapas 14 min walk ## About this property ### Hotel Kernayel Hotel on the boardwalk Take advantage of free continental breakfast, a garden and a playground at Hotel Kernayel. Free in-room WiFi is available to all guests, along with a fireplace in reception and an outdoor entertainment area. You'll also find perks such as: - An outdoor pool - Free self-parking - Tour/ticket information, a TV in reception and smoke-free property - Concierge services Room features All guest rooms at Hotel Kernayel offer comforts, such as laptop-friendly workspaces, as well as More amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/cupboards, patios and heating ## Similar properties ![Hiking](https://images.trvl-media.com/lodging/21000000/20480000/20477100/20477058/9a452257.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Graciela Pucón - Breakfast included - Parking included - Free Wi-Fi - Laundry room 9.4 Exceptional 45 reviews £42 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=20477058&PinnedHotelID=20477058&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/39000000/38970000/38960500/38960490/70bb3739.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pucon Indomito Pucón - Breakfast included - Spa - Free Wi-Fi - Restaurant 8.4 Very good 60 reviews £67 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=38960490&PinnedHotelID=38960490&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Living area | 40-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/101000000/100700000/100693200/100693181/7d3a2315.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Newen BnB Pucón - Breakfast included - Free Wi-Fi - Laundry room - Housekeeping 9.6 Exceptional 13 reviews £63 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=100693181&PinnedHotelID=100693181&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/ba5e0bd4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cumbres de Pucón Pucón - Pool - Breakfast included - Parking included - Free Wi-Fi 8.0 Very good 45 reviews £52 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=24925724&PinnedHotelID=24925724&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76470000/76468100/76468095/4c70bffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mawün Hotel Pucón Pucón - Free Wi-Fi - Air-conditioning - Housekeeping 8.6 Excellent 33 reviews £73 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=76468095&PinnedHotelID=76468095&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/122000000/121400000/121398100/121398013/9dc7ce6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Km 6 River Lodge Pucón - Hot tub - Spa - Parking included - Free Wi-Fi 10 Exceptional 1 review £36 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=121398013&PinnedHotelID=121398013&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95050000/95041400/95041346/d7255c7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### rakau lodge Pucón - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 6 reviews £147 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=95041346&PinnedHotelID=95041346&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Bungalow | Terrace/patio](https://images.trvl-media.com/lodging/96000000/95030000/95027700/95027658/2f98e0e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magma Lodge Pucon Pucón - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 21 reviews £67 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=95027658&PinnedHotelID=95027658&HadPinnedHotel=true®ionId=-1&adults=2) ![City Double Room, 1 Bedroom | Terrace/patio](https://images.trvl-media.com/lodging/34000000/33320000/33315500/33315473/0ace8377.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verde Vida Apart Hotel Pucón - Kitchen - Parking included - Free Wi-Fi - Laundry room 9.2 Wonderful 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=33315473&PinnedHotelID=33315473&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/14000000/13230000/13220300/13220260/cc1ca8e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lounge Brasil Hostería Boutique Pucón - Breakfast included - Parking included - Free Wi-Fi - Business services 8.8 Excellent 62 reviews £40 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=13220260&PinnedHotelID=13220260&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=5499879&PinnedHotelID=5499879&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5499879,20477058,38960490,100693181,24925724) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:30 AM to 11:00 AM ### Things to do - Outdoor pool - Playground - TV in common areas ### Family friendly - Outdoor pool - Playground ### Conveniences - Guidebooks - Limited-hour front desk - Shared microwave ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - On the boardwalk/promenade - Outdoor entertainment area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Heating - Laptop workspace ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Lh Cabanas Kernayel Lh Cabanas Kernayel Pucon Lh Hotel Cabanas Kernayel Lh Hotel Cabanas Kernayel Pucon Hotel Kernayel Pucon Kernayel Pucon Kernayel Hotel Kernayel Hotel Hotel Kernayel Pucón Hotel Kernayel Hotel Pucón ## Frequently asked questions ### Does Hotel Kernayel have a pool? ### Is Hotel Kernayel pet-friendly? ### How much is parking at Hotel Kernayel? ### What time is check-in at Hotel Kernayel? ### What time is check-out at Hotel Kernayel? ### Where is Hotel Kernayel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Kernayel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 7 8 - Good 3 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### David 29 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well located, friendly staff, and good value ##### David Verified ### 10/10 Excellent #### JUAN FRANCISCO 18 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente lugar muy cerca de todo. Excelente atención e instalaciones, lo recomiendo completamente. Gracias ##### JUAN FRANCISCO Stayed 1 night in Feb 2019 Verified ### 6/10 Okay #### magaly 18 Feb 2019 Liked: Cleanliness, property conditions & facilities #### falta en habitaciones Las habitaciones deberían tener aire acondicionado dado que el calor en verano en Pucón es muy intenso. Las habitaciones debieran tener un frigobar considerando que las habitaciones son muy calurosas. ##### magaly Stayed 3 nights in Feb 2019 Verified ### 8/10 Good #### Verified traveller 21 Jan 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is located a little far out of town for easy walking, but the rooms had everything we needed. We were upgraded to a cabana instead of a hotel room upon checking in, which suited our needs well. ##### Verified traveller Stayed 2 nights in Dec 2018 Verified ### 10/10 Excellent #### RAUL 17 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen Hotel y excelente atención Una excelente opción, calidad-precio, tranquilo, con una muy buena infraestructura y una atención destacada. Habitación amplia, buen baño,excelente desayuno. ##### RAUL Stayed 1 night in Sep 2018 Verified ### 10/10 Excellent #### Nicolás 6 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena experiencia Muy buena experiencia ##### Nicolás Stayed 2 nights in Aug 2018 Verified ### 8/10 Good #### RAUL 1 Feb 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Bueno recomendable Buena estadia, desayuno pobre ##### RAUL Stayed 2 nights in Jan 2018 Verified ### 6/10 Okay #### Stefano 22 Jan 2018 Liked: Cleanliness Disliked: Staff & service #### Grazioso hotel vicino al centro di Puconn Hotel di dimensioni ridotte ben localizzato con camere pulite e gradevoli. Buona la colazione. Il personale è risultato piuttosto deludente non ci hanno tenuto le valigie il giorno del check out e quasi tutti si sono dimostrati frettolosi e poco accoglienti. Il check in in Cile inizia alle 15 e noi arrivavamo da Santiago in pullman e l'accoglienza al mattino è stata un po' imbarazzante. Per il resto abbiamo fatto sempre gite fuori per cui si tornava la sera abbastanza stanchi. Visto il.paesaggio meraviglioso e le gite splendide una accoglienza più amichevole sarebbe stato meglio ##### Stefano Stayed 3 nights in Jan 2018 Verified ### 10/10 Excellent #### Luis Hernan 17 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estacionamiento y baño Las piezas no cuentan con estacionamiento cerrado, me encontré con un rayón producido por otro vehículo por supuesto desconocido. Baños interiores sin una buena ventilación. Aparte de eso lo encontré bien ##### Luis Hernan Stayed 5 nights in Jan 2018 Verified ### 8/10 Good #### gigliola 9 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendable Buen lugar, un poco alejado del centro gastronomico de la ciudad. ##### gigliola Stayed 2 nights in Jan 2018 Verified ### 10/10 Excellent #### Mauricio 16 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mauricio Stayed 1 night in Feb 2019 Verified ### 10/10 Excellent #### Jose 20 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jose ---