Title: Hotel Cumbres de Pucón Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Cumbres de Pucón Lakefront hotel with free breakfast and seasonal outdoor pool ![DOBLE PRIMER PISO | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/d99d7c60.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/db087ef8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/ba5e0bd4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/646d1362.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/68cf6662.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find tranquility at this lakeside property with amenities like a breakfast buffet and dry cleaning. The seasonal outdoor pool is perfect for relaxation, and the terrace offers beautiful views. Each room includes WiFi for staying connected. 8.0 Very good ## Popular amenities - 24/7 front desk - Pool - Breakfast included - Air conditioning - Laundry - Housekeeping £45 20 Oct - 21 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=24925724&PinnedHotelID=24925724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=24925724&PinnedHotelID=24925724&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=24925724&PinnedHotelID=24925724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=24925724&PinnedHotelID=24925724&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=24925724&PinnedHotelID=24925724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=24925724&PinnedHotelID=24925724&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=24925724&PinnedHotelID=24925724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=24925724&PinnedHotelID=24925724&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![DOBLE PRIMER PISO | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/4bd070c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### DOBLE PRIMER PISO ### Highlights Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Hairdryer - 215 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/4540ee20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### DOBLE SEGUNDO PISO CON BALCON ### Highlights Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Hairdryer Private bathroom - Sleeps 2 - 1 King Bed ![DOBLE SEGUNDO PISO SIN BALCON | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/1c8840c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### DOBLE SEGUNDO PISO SIN BALCON ### Highlights Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Hairdryer Private bathroom - Sleeps 2 - 1 King Bed ![DOBLE SEGUNDO PISO CON BALCON COMPARTIDO | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/15474909.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### DOBLE SEGUNDO PISO CON BALCON COMPARTIDO ### Highlights Balcony Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Hairdryer - Sleeps 2 - 1 King Bed ![MATRIMONIAL ECONOMICA PEQUEÑA | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/e35ec0da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### MATRIMONIAL ECONOMICA PEQUEÑA 8.0 Very good 1 review ### Highlights Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Hairdryer Private bathroom - Sleeps 2 - 1 Double Bed ![DOBLE SUPERIOR TERCER PISO | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/9b52662b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### DOBLE SUPERIOR TERCER PISO ### Highlights Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Hairdryer Private bathroom - Sleeps 2 - 1 King Bed and 1 Single Futon ![TRIPLE TERCER PISO CON BALCON | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/3b191b20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### TRIPLE TERCER PISO CON BALCON ### Highlights Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Hairdryer Private bathroom - Sleeps 3 - 1 King Bed and 1 Single Bed ![TRIPLE TERCER PISO SIN BALCON | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/a2493849.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### TRIPLE TERCER PISO SIN BALCON ### Highlights Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Hairdryer Private bathroom - Sleeps 3 - 1 King Bed and 1 Single Bed ![CUADRUPLE TERCER PISO SIN BALCON | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24930000/24925800/24925724/9244a144.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CUADRUPLE TERCER PISO SIN BALCON ### Highlights Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Hairdryer Private bathroom - Sleeps 4 - 1 King Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVillarrica-Hotels-Hotel-Cumbres-De-Pucon.h24925724.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVillarrica-Hotels-Hotel-Cumbres-De-Pucon.h24925724.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-39.27641%2C-71.97031&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3xKBXeM3BnDMZKw5uKylIV5KXuQ=) Colo Colo 540, Pucón, de la Araucania, 4920460 #### What's nearby - Museo Mapuche Pucon - 10 min walk - 0.6 miles - Santa Clara Monastery - 10 min walk - 0.6 miles - Enjoy Pucon Casino - 10 min walk - 0.6 miles - La Poza - 11 min walk - 0.6 miles - Pucon Beach - 13 min walk - 0.7 miles #### Getting around - Valdivia (ZAL-Pichoy) - 108 min drive #### Restaurants - ‪Andiamo Cucina Italiana - ‬4 min walk - ‪Café Luthier - ‬4 min walk - ‪Restaurant "Al Paso", Pucón. - ‬5 min walk - ‪Mamas&Tapas - ‬3 min walk - ‪Coffee Politan - ‬3 min walk ## About this property ### Hotel Cumbres de Pucón Hotel by the lake You can look forward to a free breakfast buffet, a terrace and dry cleaning/laundry services at Hotel Cumbres de Pucón. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information - A vending machine, concierge services and a front desk safe Room features All rooms are individually decorated, and include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Deep-soaking baths, free toiletries and hairdryers - 24-inch flat-screen TVs with satellite channels ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1610000/1608000/1607999/be9c876b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enjoy Pucon Pucón - Pool - Breakfast included - Spa - Pet-friendly 7.6 Good 336 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1607999&PinnedHotelID=1607999&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/39000000/38970000/38960500/38960490/23001314.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pucon Indomito Pucón - Breakfast included - Spa - Free WiFi - Restaurant 8.2 Very good 49 reviews £61 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=38960490&PinnedHotelID=38960490&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99490000/99484200/99484117/a7102869.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vientos del Sur Pucón - Breakfast included - Parking included - Free WiFi - Laundry 9.0 Wonderful 42 reviews £66 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=99484117&PinnedHotelID=99484117&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5580000/5573500/5573408/28bff02f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaEstablo by DOT Boutique Pucón - Pool - Breakfast included - Pet-friendly - Parking included 9.6 Exceptional 82 reviews £58 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=5573408&PinnedHotelID=5573408&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100700000/100693200/100693181/a89fd2b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Newen BnB Pucón - Breakfast included - Free WiFi - Laundry - Housekeeping 9.4 Exceptional 10 reviews £57 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=100693181&PinnedHotelID=100693181&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/25000000/24930000/24930000/24929925/faff3f59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maki Hotel Pucón - Breakfast included - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 142 reviews £71 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=24929925&PinnedHotelID=24929925&HadPinnedHotel=true®ionId=-1&adults=2) ![Habitación super king vista jardin interior | 1 bedroom, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/96000000/95450000/95449900/95449864/w1080h805x0y0-86f70a0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Inti Kuyen Plaza Pucón - Pool - Breakfast included - Free WiFi - Air conditioning 8.6 Excellent 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=95449864&PinnedHotelID=95449864&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio Suite | Terrace/patio](https://images.trvl-media.com/lodging/77000000/76470000/76468100/76468095/9aed95ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mawün Hotel Pucón Pucón - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 26 reviews £60 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=76468095&PinnedHotelID=76468095&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Loft | 2 bedrooms, soundproofing, free WiFi](https://images.trvl-media.com/lodging/92000000/91090000/91088900/91088845/133762ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Loft Pucon Apart Hotel Pucón - Parking included - Free WiFi - Air conditioning - Outdoor space 9.8 Exceptional 7 reviews £68 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=91088845&PinnedHotelID=91088845&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9750000/9744000/9743967/af8de2d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antumalal Pucón - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 55 reviews £236 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=9743967&PinnedHotelID=9743967&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 160 metres; reservations required - Offsite parking; reservations required - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free uncovered self parking on site - Limited on-site parking ### Food and drink - Free buffet breakfast available daily 8:30 AM to 10:30 AM - Coffee and tea in common areas ### Things to do - Seasonal outdoor pool ### Family friendly - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - On a lake - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 steps to reach entrance - Front entrance ramp - Lever door handles - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge ### More - Smoke-free property ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper ### Entertainment - 24-inch flat-screen TV with satellite channels ### More - Air conditioning - Individual decor - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: USD 50 Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 50 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 49.00 per person (return) - Early check-in fee: USD 50 (subject to availability) - Late check-out fee: USD 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The seasonal pool will be open from 20 December to 05 March Pool access available from 10 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel Cumbres Pucón Pucon Hotel Cumbres Pucón Hotel Cumbres de Pucón Hotel Hotel Cumbres de Pucón Pucón Hotel Cumbres de Pucón Hotel Pucón ## Frequently asked questions ### Does Hotel Cumbres de Pucón have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM to 9:00 PM. ### How much does it cost to stay at Hotel Cumbres de Pucón? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Cumbres de Pucón on 20 Oct 2025 start from £45.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Cumbres-De-Pucon.h24925724.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Cumbres de Pucón pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Cumbres de Pucón? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Cumbres de Pucón? > Check-in start time: 3 PM; check-in end time: anytime. Early check-in is available for a fee of USD 50 (subject to availability). ### What time is check-out at Hotel Cumbres de Pucón? > Checkout is at noon. Late checkout is available for USD 50 (subject to availability). ### Does Hotel Cumbres de Pucón provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 49.00 per person applies. ### Where is Hotel Cumbres de Pucón located? > Situated on a lake, this hotel is within a 15-minute walk of Los Pozones, Museo Mapuche Pucon and La Poza. Feria Artesanal and Enjoy Pucon Casino are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Cumbres de Pucón Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 18 8 - Good 9 6 - Okay 8 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### Remy 18 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and accommodating staff. Located two blocks away from the main street, hotel offers luggage hold. Rooms were exceptionally clean, delicious buffet breakfast included. Highly recommended. ##### Remy Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Verified traveller 16 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to stay but.... Everything is good but the wifi , they should work on the wifi, is terrible. ##### Verified traveller Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Maria L 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good choice for exploring Pucon. The hotel is a few blocks from downtown. We had the luck of checking the room before booking, and so discovered the small room is really small. We paid extra for a room with balcony which was very nice (and normal size!). No elevator. Parking around the street. ##### Maria L Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jose A 10 Sept 2025 ##### Jose A Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Guilherme 25 Aug 2025 Disliked: Cleanliness, amenities, property conditions & facilities As fotos nao compartilham a realidade do estado do Hotel. ##### Guilherme Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Tomas 18 Aug 2025 Liked: Cleanliness, staff & service La ventana da a un muro, y no había comunicación al teléfono del hotel... ##### Tomas Stayed 1 night in Aug 2025 ### 8/10 Good #### lars 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### lars Stayed 5 nights in Dec 2024 ### 2/10 Terrible #### pieter 4 Jan 2025 ##### pieter Stayed 1 night in Dec 2024 ### 4/10 Poor #### Hugo 9 Sept 2024 ##### Hugo Stayed 1 night in May 2024 ### 6/10 Okay #### Olivier 15 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La petite chambre economique a la taille d un placard mais est propre bien décorée au calme ##### Olivier Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Marcelo 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito boa! ##### Marcelo Stayed 1 night in Jul 2024 ### 6/10 Okay #### Alvaro 16 Jan 2024 Liked: Property conditions & facilities #### Buena ubicación, problema de estacionamiento Hotel bien ubicado con instalaciones nuevas. El estacionamiento está fuera del hotel y cuando fuimos estaba lleno y tuvimos que estacionar fuera. Desayuno simple. ##### Alvaro Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Valéria paula S 10 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Muito conveniente Já fiquei nesse hotel várias vezes. É conveniente, limpo e silencioso. O quarto que fiquei todas as vezes é bem pequeno e não havia nem espaço para deixar a mala. Entretanto, como sempre viajo a negócios, só preciso de um local aconchegante para tomar um banho e dormir. O café da manhã é bom. Tem café e chá cortesia disponíveis o dia todo. ##### Valéria paula S Stayed 5 nights in Oct 2023 ### 6/10 Okay #### MARCELLA 8 Sept 2023 Liked: Cleanliness, staff & service Os funcionários são extremamente solícitos e educados, porém as instalações deixam a desejar (teto mal pintado com uma aparência de mofo em alguns pontos, roupa de cama com aparência de velhas), café da manhã ok, boa localização! ##### MARCELLA Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Didietsi 21 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Didietsi Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Leonardo 5 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente servicio Muy bien atendidos, el personal muy amable y cariñosos sin duda recomendable para todos ##### Leonardo Stayed 4 nights in Feb 2023 ### 8/10 Good #### Amarildo 23 Jan 2023 Liked: Cleanliness, staff & service Disliked: Room comfort #### Quarto muito pequeno Hotel organizado, bom café da manhã, boa limpeza, organização e localização. No entanto, ficamos decepcionados com o tamanho dos quartos, que praticamente cabia só a cama, sem espaço para circulação de duas pessoas. ##### Amarildo Stayed 2 nights in Jan 2023 ### 8/10 Good #### ROBSON 6 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ROBSON Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Clayde 3 Jan 2023 ##### Clayde Stayed 1 night in Jan 2023 ### 4/10 Poor #### Lourdes 29 Nov 2022 Disliked: Property conditions & facilities A ##### Lourdes ### 6/10 Okay #### Julián 27 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen hotel, con detalles por corregir El hotel es nuevo y con buena infraestructura, personal amable y precios muy acordes a lo ofrecido. Mi problema es que por segunda vez que viajo, la calefacción NO funciona, considerando que cuentan con un sistema de aire acondicionado recién instalado. Solo gracias a la amabilidad de la recepcionista pasamos una mejor noche, pero no se pueden dar el lujo de no tener un sistema de calefacción acorde al destino. ##### Julián Stayed 1 night in Oct 2022 ### 10/10 Excellent #### TACIANE MENDES 27 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Só ouve um problema entre a hotéis.com e o hotel cumbres, no qual a reserva não entrou p eles no dia que reservei. Então eles nos mandaram p um outro hotel que foi muito bom. Eles foram ótimos. Tudo maravilhoso. Somente esse probleminha de comunicação que pode até não ser culpa deles e sim da hotéis.com ##### TACIANE MENDES Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Anke 9 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent choice The hotel is very comfortable in the centre of Pucon but just outside the restaurant area so no sound at all. Safe area. Very comfi, big beds, good shower. Breakfast is excellent and service great. Very helpful with booking tours and advising about the area. All in all very good value for money. The only thing we didn't particularly like is that we had to move rooms for our third night. ##### Anke Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller 4 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sin ascensor y estábamos en tercer piso muchas escalerad ##### Verified traveller Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Heta 24 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Noisy and too hot The economy room was very tiny. In summer the room is very hot and there is no air conditioning. In addition it was impossible to keep window open at night because there was a bar or restaurant just outside our window and even with the window closed it was very loud until 3 in the morning. ##### Heta Stayed 1 night in Jan 2020