Hotel Cumbres de Pucón

Property class: 3

Choose dates to view prices

Consider a stay at Hotel Cumbres de Pucón and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for DOBLE PRIMER PISO

Room

DOBLE PRIMER PISO

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO CON BALCON

Room

DOBLE SEGUNDO PISO CON BALCON

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO SIN BALCON

Room

DOBLE SEGUNDO PISO SIN BALCON

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

Room

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for MATRIMONIAL ECONOMICA PEQUEÑA

Room

MATRIMONIAL ECONOMICA PEQUEÑA

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for DOBLE SUPERIOR TERCER PISO

Room

DOBLE SUPERIOR TERCER PISO

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Futon

View all photos for TRIPLE TERCER PISO CON BALCON

Room

TRIPLE TERCER PISO CON BALCON

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for TRIPLE TERCER PISO SIN BALCON

Room

TRIPLE TERCER PISO SIN BALCON

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for CUADRUPLE TERCER PISO SIN BALCON

Room

CUADRUPLE TERCER PISO SIN BALCON

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
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About the area

Located in Pucón, Hotel Cumbres de Pucón is on a lake. Museo Mapuche Pucon and Ruka Mapuche are cultural highlights, and some of the area's activities can be experienced at San Luis Hot Springs and Menetue Hot Springs. Visit our Pucón travel guide
Map
Colo Colo 540, Pucón, de la Araucania, 4920460

What's nearby

  • A lake with a mountain in the background.
    La Poza
    11 min walk - 0.6 miles
  • A lake with kayakers, a forested hill, and a snow-capped mountain in the background.
    Lake Villarrica
    11 min walk - 0.6 miles
  • A lake with seagulls on a rocky shore, a snow-capped mountain in the background, and a forested hillside.
    Pucon Beach
    15 min walk - 0.8 miles
  • Santa Clara Monastery
    10 min walk - 0.6 miles
  • Enjoy Pucon Casino
    12 min walk - 0.7 miles

Getting around

  • Valdivia (ZAL-Pichoy)
    108 min drive

Restaurants

  • Café Luthier
    4 min walk
  • Mamas&Tapas
    3 min walk
  • Feria Campesina
    2 min walk
  • Carnes Pucón
    2 min walk
  • Black Forest
    4 min walk

About this property

Hotel Cumbres de Pucón

  • Hotel by the lake
  • You can look forward to a free breakfast buffet, a terrace and dry cleaning/laundry services at Hotel Cumbres de Pucón. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), tour/ticket information and a vending machine
    • Coffee/tea in reception, concierge services and a front desk safe
  • Room features
  • All rooms are individually decorated, and include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Deep-soaking baths, free toiletries and hairdryers
    • 24-inch flat-screen TVs with satellite channels

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Frequently asked questions

Does Hotel Cumbres de Pucón have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM to 9:00 PM.

Is Hotel Cumbres de Pucón pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cumbres de Pucón?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Cumbres de Pucón?

Check-in start time: 3 PM; check-in end time: anytime. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Hotel Cumbres de Pucón?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Does Hotel Cumbres de Pucón provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 49.00 per person applies.

Where is Hotel Cumbres de Pucón located?

Situated on a lake, this hotel is within a 15-minute walk of Museo Mapuche Pucon, Lake Villarrica and La Poza. Feria Artesanal and Enjoy Pucon Casino are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cumbres de Pucón Reviews

7.8

Good

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 11 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for exploring Pucon.

The hotel is a few blocks from downtown. We had the luck of checking the room before booking, and so discovered the small room is really small. We paid extra for a room with balcony which was very nice (and normal size!). No elevator. Parking around the street.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Located two blocks away from the main street, hotel offers luggage hold. Rooms were exceptionally clean, delicious buffet breakfast included. Highly recommended.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
It was ok
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay but....

Everything is good but the wifi , they should work on the wifi, is terrible.
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities
A
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Essa é a minha segunda hospedagem nesse Hotel e novamente farei a mesma recomendação, precisam melhorar na parte da limpeza, as escadas q dão acesso ao 2° andar estavam bem sujas, assim como o piso do quarto e do banheiro! Fora isso o restante é ótimo, cama muito confortável, café da manhã suficientemente bom, localização ótima, calefação ok, funcionários também podem melhorar na cordialidade! Estacionamento longe do hotel! Paramos na rua mesmo! No geral nota 8,5 de 10!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Habitación con Aire acondicionado, sin frigobar, limpia
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

La habitacion era pequeña ál igual que el báño. amables lla recepcionista. El desayuno
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Quarto no nível da garagem sem janela. Somente uma abertura de 80cm x 80cm de ventilação
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
As fotos nao compartilham a realidade do estado do Hotel.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La ventana da a un muro, y no había comunicación al teléfono del hotel...
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La petite chambre economique a la taille d un placard mais est propre bien décorée au calme
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities

Buena ubicación, problema de estacionamiento

Hotel bien ubicado con instalaciones nuevas. El estacionamiento está fuera del hotel y cuando fuimos estaba lleno y tuvimos que estacionar fuera. Desayuno simple.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Muito conveniente

Já fiquei nesse hotel várias vezes. É conveniente, limpo e silencioso. O quarto que fiquei todas as vezes é bem pequeno e não havia nem espaço para deixar a mala. Entretanto, como sempre viajo a negócios, só preciso de um local aconchegante para tomar um banho e dormir. O café da manhã é bom. Tem café e chá cortesia disponíveis o dia todo.
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Os funcionários são extremamente solícitos e educados, porém as instalações deixam a desejar (teto mal pintado com uma aparência de mofo em alguns pontos, roupa de cama com aparência de velhas), café da manhã ok, boa localização!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Muy bien atendidos, el personal muy amable y cariñosos sin duda recomendable para todos
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Quarto muito pequeno

Hotel organizado, bom café da manhã, boa limpeza, organização e localização. No entanto, ficamos decepcionados com o tamanho dos quartos, que praticamente cabia só a cama, sem espaço para circulação de duas pessoas.
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel, con detalles por corregir

El hotel es nuevo y con buena infraestructura, personal amable y precios muy acordes a lo ofrecido. Mi problema es que por segunda vez que viajo, la calefacción NO funciona, considerando que cuentan con un sistema de aire acondicionado recién instalado. Solo gracias a la amabilidad de la recepcionista pasamos una mejor noche, pero no se pueden dar el lujo de no tener un sistema de calefacción acorde al destino.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só ouve um problema entre a hotéis.com e o hotel cumbres, no qual a reserva não entrou p eles no dia que reservei. Então eles nos mandaram p um outro hotel que foi muito bom. Eles foram ótimos. Tudo maravilhoso. Somente esse probleminha de comunicação que pode até não ser culpa deles e sim da hotéis.com
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

The hotel is very comfortable in the centre of Pucon but just outside the restaurant area so no sound at all. Safe area. Very comfi, big beds, good shower. Breakfast is excellent and service great. Very helpful with booking tours and advising about the area. All in all very good value for money. The only thing we didn't particularly like is that we had to move rooms for our third night.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin ascensor y estábamos en tercer piso muchas escalerad
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy and too hot

The economy room was very tiny. In summer the room is very hot and there is no air conditioning. In addition it was impossible to keep window open at night because there was a bar or restaurant just outside our window and even with the window closed it was very loud until 3 in the morning.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendado

Mejor de los esperado, con mis papás quedamos bien contentos y satisfechos tanto por la atención como por la estadía en sí misma. Gracias por todo!
Stayed 1 night in Jan 2020