Search Hotels Near Village Plaza Shopping Center, Orlando

"Clean room, very polite staff. Very quiet and tranquil"

"The room was fine-- clean, comfortable, good temperature, though the shower pressure wasn't great. What got me was the lack of service almost everywhere. My room wasn't ready when I got there at 3:15pm, so I had to downgrade to a different room just so I didn't have to wait any longer (they "weren't sure" when my room would be ready). So I change into my bathing suit to head out to the pool, and decide to grab a quick drink from the bar to enjoy poolside. It's about 3:30pm, and there is no bartender to be found. I'm told by others at the bar that they had been waiting about 15 minutes for the bartender to come back and either give them their checks or another drink, but that the bartender seemed annoyed with all these "last minute" drink orders already when it was only 3:00 when they ordered. I waited about 10 minutes and decided just to grab a drink from the little market, but there's no one working there either. I gave up on the drink and enjoyed the pool for a bit. The next morning I go to get a coffee at Starbucks, and the person at the register couldn't even bother to say good morning, they just stared at me like I was an inconvenience. Never did see anyone working the bar or the market register. But they had someone at my room door at promptly 9am asking when I was leaving, though check out wasn't until noon. Not the experience I expected from the Sheraton, and will probably not stay again if it is such an inconvenience to have customers. "

"The air conditioner didn't work "

"I like it"

"Spacious suite, comfortable and clean. Kind of in the middle of an office park area, so unless you're going to Applebees, you have to drive somewhere. Excellent Indian restaurant nearby - The Curry Bowl!"

"Room was clean and smelled clean, air conditioning was turned on."

"Infested with bugs"

"A very nice hotel in a great area of Orlando. Rooms were spacious, modern-looking, well laid out and clean. Breakfast was above average compared to a typical hotel. Hot brewed complimentary coffee available in the lobby 24/7. Staff were friendly and very responsive to our needs. "

"I was there for three nights and housekeeping didn't it come at all. Amenities were all extra charges, including water even though the sink water was not drinkable. The staff was super nice and helpful consistently, and the property was comfortable."